ParliamentSpeeches

Maria Miller – 2023 Speech on Parliamentary Services for MPs

The speech made by Maria Miller, the Conservative MP for Basingstoke, in the House of Commons on 9 February 2023.

On my very first day in Parliament, I decided to sit next to this blond-haired man whom I had never met before in my life. He stood up, and I will not repeat what he said to the assembled masses because it would embarrass him, but my hon. Friend the Member for Broxbourne (Sir Charles Walker) was entertaining, informed and, above all, principled right from the start. He has been a great colleague for the last 17 years, and we will miss him.

It is therefore a great privilege to follow my hon. Friend, who has clearly set out how parliamentary services must change to help our democracy, and particularly to recruit the brightest and the best to Parliament. I would like to take that one stage further and talk about how we can broaden the debate to consider how parliamentary services must work even harder to ensure that this place functions in a way that can protect our democracy into the future. We have already mentioned that amazing visit yesterday from Volodymyr Zelensky, who is fighting for democratic freedoms for his nation, and the way that he talked so affectionately about our own Parliament. It made me feel, even more than ever, that we cannot take these things for granted, even in western Europe. That is why I am so grateful to the Backbench Business Committee for granting this debate, and to the staff of the Administration Committee for all the work they do in helping us with the running of this House.

I also pay tribute to those who sit in the Chair you sit in, Mr Deputy Speaker. It is easy in this place to come in, be important and talk about important things that happen to our constituents and to the nation, but very few people take the time to think about how this place runs, and how they can play their part in making it better. Too few come forward to sit in that Chair and do the sorts of things that you do, Mr Deputy Speaker, and that your colleagues do in the Speaker’s Office. It is important that we acknowledge that. It is always behind the scenes, but it is what makes one of the most important and central institutions of our democracy work. Probably the people sitting in front of you also have a bit of a role in that, but we won’t go there.

The last two Speakers of this House were appointed at times of crisis, which is an interesting thing to reflect on. Our current Speaker—I will not refer to the previous one—was recruited to the role in the midst of a behavioural and cultural crisis in this place. I think that our Mr Speaker’s focus on security, culture and behaviour change has been exemplary, and led to a rapid change in a way that many people would not have foreseen. We also saw the way that the Speaker and staff rapidly changed the way our Parliament worked during the coronavirus pandemic, and the way that Mr Speaker has changed attitudes towards the security of Members of Parliament. We know that individuals in the Chair you are sitting in, Mr Deputy Speaker, can change the way this place works, but I suggest that we cannot rely on individuals alone, not least because we have had some recent Speakers who have not been entirely unflawed characters. We have to think about the governance of the institution, and the way it creates the right framework for the running of this important place.

The services provided by Parliament are crucial to MPs being effective. We are elected to come here, to scrutinise, and to get things done for the people we represent. We do that with the support of the House of Commons; we cannot do it ourselves. There is an army of literally thousands of people, from cleaners to Clerks, police to chefs, and subject experts in the Library to dedicated constituency staff, who are all there to help us be effective. Being effective MPs requires the right services to be in place—not just the same services that were there 40 years ago, but the right services for today. Even the most time-poor manager of a small business ensures that they have the right services in place for their business, and that is why this debate is important.

It is important that we discuss these things to explore whether parliamentary services are delivering in a way that helps MPs to be effective, and delivering for the way that we need Parliament to run. Effective MPs are not just a good thing in their own right; effective MPs help to build trust in the House of Commons; they help to build trust in Parliament and so they help to build trust in democracy. It could not be more important, particularly for those who believe that we have a responsibility to strengthen democracy in our time here.

Let us also remember that the staff of this place, whether they are extremely specialised, highly intellectual people drafting bits of legislation, the people who keep us safe as we enter this place or the people who service our meals when we are here late into the night, choose to be here. They choose to be in Parliament, not because it is just another place to work but because they want to be part of the democratic function of this country—what makes it so special.

Like much of Parliament, the provision of services is organised through Committees, predominately the Administration Committee, which my hon. Friend the Member for Broxbourne chairs incredibly well. Unlike other Committees, these are House Committees and, for the most part, they are advisory. When members of the Committee, including a number of Members present, raise issues around how this place is run or that they would like to see done differently, such as the quality of the wi-fi, the availability of mobile phone chargers in the Tea Room, as I was reminded a few minutes ago, or concerns about the perimeter security, these concerns can be voiced and they will be heard. However, we have absolutely no power whatsoever to get any action taken. We only usually get action taken because of the vivacious character of our Chair. That cannot be enough; things need to be more structured than that. Only the Commission has oversight of all these issues and can take action—a Commission, I remind everybody, that has no process to elect its members.

When it comes to planning ahead and the issues that the administration might want to consider because there are problems on the horizon, we have no ability to do that effectively either. The Administration Committee is strictly limited in what it can do. Of course, when it comes to the provision of services, the Procedure Committee and our Finance Committee are also crucial, but there is no structure in place for these Committees to work together. For example, if we have something like the uncertainty of sitting hours, which can go late into the night, there is no way of viewing how that might affect members of staff who are employed to run the services in this place.

The Leader of the House has been clear in her vision, such as in her recent speech to the Institute for Government, that the House of Commons should be the best legislature in the world. I could not agree more with her sentiment, but to achieve that not just noble but essential ambition, our parliamentary services also need to be the best in the world. They need to fit into that vision of a modern workplace, with modern procedures, adequate finance and accountability, and an ability to plan for the future and to respond to events. We have made huge strides under Mr Speaker’s leadership, but I am concerned that our governance and structures have changed very little, that they are not as good as they should be and that we need to look at them more. Indeed, some experts would say that the governance of the House of Commons is opaque, lacks accountability and is complex to understand. Those are not the attributes of an organisation that I would like to work for. To make provision for parliamentary services for MPs to be their most effective, Parliament needs to look at these things in detail. It needs to look at the governance and structures of how we can be a trusted institution into the future that reflects an organisation not of yesterday, but of tomorrow.

There are some notable examples, of which I am sure other Members will be aware, of where the inability to change things and evolve the way we work have received the full glare of publicity. Not least of them is the recent example of where we tried to set up a nursery in this place, which took three debates, two papers and a lot of behind-the-scenes work. Some of the hon. and right hon. Members involved have been in this place even longer than I have, and they still could not work out how we could effect that change. That is a salutary lesson; it shows that we cannot evolve services to meet the needs of Members. The result will be that we cannot attract the right Members to this place. We cannot then expect this place to be the world-class legislature that my right hon. Friend the Leader of the House would like it to be.

How do we make sure that parliamentary services are effective, and are what our MPs, and our democracy, really need? Some straightforward changes could easily be made that would make a real difference. It would be quite a revolution if we ensured that House Committees could work together and take a common look at how this place is run. We should evolve their role from a “take note” or advisory role, to a strategic one of the sort that Select Committees perhaps already have, so that they do not merely rubber-stamp decisions after the event, which, as colleagues on the Administration Committee will remember, was what happened in the case of the removal of the trees in the atrium of Portcullis House.

We should make the House Committees, which are fundamental to how the place runs, accountable through elections. They are the last area of Parliament in which Members are not elected to posts. We are appointed to our posts, and that simply does not pass the sniff test. We need to change that; the way that people gain positions on those Committees should be similar to the way that Select Committee members gain theirs. That would increase accountability. Our meetings are already transparent, but let us look at ways of opening them up even more, if they are so fundamental to democracy.

Scrutiny of the House of Commons Commission should be firmly in the remit of the House Committees. Just as Select Committees scrutinise Government, House Committees should scrutinise the Commission. That would be a very simple change of our role, but it might increase transparency about how the Commission runs, so that more Members can understand it, and can understand how decisions are taken. For too long it has felt as though the House of Commons is run from behind closed doors. Perhaps it is easier that way; that is what I have been told when I have asked why that is. There are concerns that scrutiny will undermine trust in this organisation. My argument is that a lack of scrutiny has already done that job for us, so let us have that change.

We cannot continue to rely on individuals, rather than governance, structures and systems, to ensure that this place is run well. I am told that it is Members who decide, when it comes to the running of this House, but I am afraid that those are hollow words to me when I think back to the debacle over the establishment of a nursery in this place. “It is for Members to decide!” No, it really was not, because there was no way for us to crystallise the decision and ensure action.

As a result of this debate, I hope that people not just in this Chamber, or listening in Parliament, but from outside start to call loudly for the changes that I have outlined. It has taken a year to get this debate, so I can already feel that this is not necessarily a debate that people in this place want to have. The issue is important because we need to support MPs, so that they can be their most effective. We need this to be a modern workplace, where both MPs and their staff can function at their best. We must attract a diverse cross-section of society to stand for election. We will not do that unless this place works better, and we have to start taking that far more seriously.