Louise Haigh – 2016 Parliamentary Question to the Department for Transport

The below Parliamentary question was asked by Louise Haigh on 2016-01-25.

To ask the Secretary of State for Transport, what recent assessment his Department has made of the extent and effectiveness of wifi and telephone signal coverage on the Midland Mainline route.

Claire Perry

On all Department for Transport-controlled rail franchises, in England and Wales, free Wi-Fi is being introduced. All train operators bidding for new franchises and direct award agreements will have to present a phased implementation plan for free Wi-Fi. Currently c30% of train carriages operating within the DfT controlled franchises and serving c50% of rail passenger journeys have Wi-Fi available. We have committed that 90% of passenger journeys will benefit from free Wi-Fi by the end of 2018.

East Midlands Trains is upgrading its Wi-Fi services, on approximately 70% of their trains, to deliver at least 15 minutes free wi-fi to passengers travelling in standard class by Autumn 2016.

Reliability and availability of mobile broadband and telephone services on trains can be an issue, partly due to physical barriers to radio signals reaching the railway track, include railway cuttings and tunnels and due to signal weakening, called attenuation, caused by train carriage walls and windows.

On-train Wi-Fi addresses some of the reliability issues as will the ongoing roll-out of the 4G networks by mobile network operators. However we recognise that there is more to do that will require enhancements to trackside infrastructure. That’s why we are working with the rail and telecommunications industries to reach a shared understanding of the technical and commercial challenges, and seek out potential solutions.

Our current assessment forecasts that between 68% and 85% of the UK rail network will have 4G mobile network coverage by the end of 2017. There is no separate assessment of the Midlands Mainline route.