Keir Starmer – 2015 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Keir Starmer on 2015-11-05.

To ask the Secretary of State for Work and Pensions, what plans his Department has to fund additional support for disabled people who might require assistance to fill in job applications and to attend job interviews.

Justin Tomlinson

DWP already provides a range of support for people who require assistance to fill in job applications and to attend job interviews.

Programmes such as Work Choice, Work Programme and the new Specialist Employability Support offer tailored support for any participants who need help with their jobseeking. This may include help with activities such as filling in job applications and attending job interviews. Access to Work can provide practical support for people who need help with attending interviews due to a health condition or disability.

Jobcentre Plus continues to offer a range of support, including a free helpline for claimants who have difficulty making their claims for benefit online because of dyslexia or a similar conditions, and Claimant Computer Suites manned by Jobcentre Plus Customer Service staff. In addition, a Jobcentre Plus Work Coach, or where appropriate, a Disability Employment Adviser (DEA), can signpost claimants to local sources of support such as Work Clubs, third sector organisations or the National Careers Service.

The Department is constantly seeking ways to improve these services, but at present there are no plans to fund additional support nationally. However, the support we provide nationally both complements, and is complemented by, our engagement with support provided locally by stakeholders such as third sector organisations, local councils, Work Clubs and other partners.

We are also exploring innovative new ways to deliver support. For example, the Personalisation Pathfinders project running in three Jobcentre Plus Districts, which will test a new localised approach to helping people with Disabilities and long term health conditions.