Grant Shapps – 2022 Comments on Aviation Charter

The comments made by Grant Shapps, the Secretary of State for Transport, on 17 July 2022.

Passengers deserve reliable services, and to be properly compensated if things don’t go to plan, and the chaotic scenes we’ve seen at airports scenes we’ve seen at airports are unacceptable.

The new charter will help to give UK passengers peace of mind as they enjoy the renewed freedom to travel, whether for holidays, business or to visit loved ones.

Our passenger charter builds on our 22 point plan to support the industry in backing holidaymakers and keeping disruption to a minimum this summer.