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Category: Transportation

  • Navendu Mishra – 2022 Speech on West Coast Main Line Services

    Navendu Mishra – 2022 Speech on West Coast Main Line Services

    The speech made by Navendu Mishra, the Labour MP for Stockport, in the House of Commons on 15 December 2022.

    I declare an interest and refer the House to my entry in the Register of Members’ Financial Interests. I congratulate the hon. Member for Ynys Môn (Virginia Crosbie) on securing the debate. This is an issue that impacts hundreds of MPs, because the rail service that Avanti delivers connects us all.

    I agree with the hon. Member’s closing remarks. If we were to think of a company that symbolised rip-off rail, Avanti would be the first to come to mind. It has a habit of blaming everyone when it comes to its failure. Poor management, expensive tickets, an unreliable service and trains that are not maintained or cleaned properly are all issues. I hope to cover some of them. I will not take too much of the House’s time.

    My inbox is often full of people complaining about cancellations, uncertainty, lost business and students unable to go to their university or college because of the poor service provided by Avanti. It seems that one unifying factor around Avanti is that it is pretty much universally disliked. Whether passengers, businesses, staff members who work on its trains or those who supply the trains, everyone seems to have something to say about Avanti and it is almost always negative.

    I know the Minister on a personal level and know that he is a hard-working Member of Parliament. A couple of weeks ago, I raised with him that TransPennine Express, which is experiencing similar problems on the network, is owned by FirstGroup, which owns 70% of the Avanti franchise. The Government should hold FirstGroup to account for the failures on Avanti, which are being replicated on TransPennine Express, because this is simply not good enough. It is not acceptable. I have tabled a number of written parliamentary questions on the subject. The fact is that Avanti has damaged the economy in my constituency as well as the wider north-west region.

    In my intervention, I referred to the 175 catering roles that Avanti has axed, but there are even more problems when it comes to catering on trains. The equipment is often faulty, so passengers cannot pay with a card. Sometimes, they only take card and not cash—it depends on the train and what equipment there is.

    The trains seem to be frequently understaffed. We have heard about the issues with drivers on Avanti. Having spoken to many people who work for Avanti West Coast, the reality is that senior management are viewed as toxic by members of staff. I prefer to travel by train rather than drive to London. My experience as a customer is almost all negative.

    The debate is about west coast main line services, so I will not delve too much into ticket office closures, but my views are on record about ticket office closures and the support that those offices provide to people with mobility issues and those who might need extra help at a station. We need a wider debate next year about the value of ticket offices at railway stations.

    A lot has been said about drivers and people who work on the trains, and I want to reference the “Justice for Cleaners” campaign. Last week I was outside the Department for Transport when shop stewards from the RMT handed in a letter to the Department regarding extremely low pay, long hours and the difficult jobs that cleaners do on the railway. Avanti does not have a good reputation. Those who have travelled on its trains will have seen that often they are not clean, they seem to be unhygienic and the toilets are in a terrible state.

    During the pandemic, we all were happy to clap for cleaners and key workers, because they kept us safe and did a difficult job. Sadly, many cleaners across the world lost their lives during the pandemic because of the exposure they faced. Atalian Servest has the contract for Avanti West Coast. It is well known for low pay and long hours. A friend of mine—I would not like to name her—lives in my constituency, and I knew her son. Sadly he is not with us any more. She works as a cleaner on the railway, and I often bump into her on the journey from Westminster back to Stockport. We need to make sure that they get decent pay so that they do not have to rely on food banks. Research by the RMT shows that one in 10 railway cleaners are using food banks. One quarter of cleaners are skipping meals, and one in three are reliant on credit cards to survive. A shocking 84% of railway cleaners are struggling to make ends meet. Those figures are staggering.

    A lot is said about collective bargaining, but if we look at the staffing model for the railways, we see that cleaners often tend to be some of the lowest-paid people. Inflation is at almost 11%, thanks to economic mismanagement by the Government, and those people are often on zero-hours contracts or low pay. We need to make sure that they are on a minimum of £15 an hour and get proper sick pay, travel facilities and a decent pension. It is not much to ask for in one of the richest economies in the world that people who clean our trains are paid a decent wage.

    I noticed that earlier this week during Prime Minister’s questions, there was a question from a Conservative MP about the shocking state of the Avanti West Coast franchise. The Prime Minister said:

    “My right hon. Friend is absolutely right about the unacceptable deterioration in the quality of Avanti’s service.”—[Official Report, 30 November 2022; Vol. 723, c. 898.]

    I am glad that the Prime Minister is aware of what is faced by the millions of people who have to travel on Avanti. I know that the Minister sent a comprehensive letter to MPs this afternoon. In my view, it does not go far enough, but I am grateful to him for that correspondence.

    As I have the Minister’s attention, I highlight the fact that I wrote to the Secretary of State for Transport on 29 November with a series of questions. I have not received a response. I have tabled a written question seeking a response, so I hope he can help me get a response to that letter.

    I will finish on the point that the root cause of the failures with Avanti, but also with TransPennine Express and other rail companies, is privatisation. These firms prioritise profit extraction over public service and connectivity. Avanti has terrible customer service, and it prioritises profit extraction over fair pay for its staff and the people who work on its trains, such as cleaners. Public transport is a public service. Having good public transport links is excellent for our environment, air quality, connectivity, economic growth other such issues. We really do need better.

    This might be a rare occasion when I entirely agree with a Member on the Government Benches, but I entirely agree with the hon. Member for Ynys Môn that Avanti should not be allowed to run the franchise beyond April next year. We need to make sure that the Government do not extend the contract and that the franchise goes back into public ownership, so that it is run for people and the planet, rather than for FirstGroup shareholders to feed off. I will finish there. I could say a lot more, and I apologise for stepping out earlier—please forgive me, Madam Deputy Speaker. Once again, I thank the hon. Member for securing this debate, and I look forward to the other contributions.

  • Virginia Crosbie – 2022 Speech on West Coast Main Line Services

    Virginia Crosbie – 2022 Speech on West Coast Main Line Services

    The speech made by Virginia Crosbie, the Conservative MP for Ynys Mon, in the House of Commons on 15 December 2022.

    I beg to move,

    That this House has considered rail transport services for communities served by the West Coast Main Line.

    I am grateful to those from both sides of the House who are here today for this important debate on the west coast main line. I thank the Backbench Business Committee for allowing this debate. It is on a cross-party issue, and the irony is not lost on me that many Members are only here because they could not get a train back yesterday.

    The west coast main line rail service has been the subject of some debate in this House already over recent months. Since Avanti became the franchise holder, taking over from Virgin in December 2019, services have been cut, cancellations are rife, staff morale is at rock bottom, and passengers and communities are suffering. Many have voiced their concerns and dissatisfaction with the service that Avanti has been running in questions, letters and conversations with Ministers. I have called this debate because this issue is important. It is important to our communities that we recognise and raise the issues we are all facing as a result of Avanti’s substandard service, and that our constituents know that we are working hard to keep the matter on the Government’s radar. My own community of Ynys Môn has been particularly badly hit, and I would like to give the House some background on why this matter is so important to my constituents.

    Holyhead, as a port, has been a key point in the transport of mail from London to Ireland since at least the last quarter of the 16th century. In the early 1800s, the demand for faster delivery meant that mail started to divert via the port of Liverpool, which already had a rail link. It was the introduction of a new rail line in 1848 that saved Holyhead from becoming a backwater. From that point, Holyhead offered the fastest route for mail to Ireland. It was the speed of rail transportation that maintained Holyhead’s route as an important port and town. It remains the second busiest ro-ro port in the UK, with many passengers coming in by train and onward by ferry to and from Ireland.

    As a terminus, the railway also brings Holyhead and the rest of Ynys Môn much-needed local employment. The island has one of the lowest GVAs—gross value added—in the UK, and Holyhead is home to some of the most deprived communities in Wales. Before rail was privatised, many local people worked for British Rail, either on the trains or as part of Sealink ferry services. Some are still employed by Avanti, Transport for Wales and Stena Line. Our local shops and services provide for passengers coming in on trains, bringing extra income into the town. Direct trains to London also offer an opportunity for local people growing up in rural north Wales to access the cultural and historic attractions of London, and experience the heady excitement of the big city.

    So for Holyhead in particular, the railway is not just something that passes through the town. It has been part of the very fabric of life for 175 years. No one expected this way of life to suffer such a blow from the change of franchise. We all understand that our rail operators, including Avanti, went through very challenging times during the pandemic, and we understand that during it, it was necessary to cut the number of trains running at that time. The problem is that Avanti not only has not picked its game back up, but has allowed its services to deteriorate.

    Our rail timetable has been shattered, with direct services between London and Holyhead hacked. Local ferry passenger numbers have been challenged by the lack of through train services from London. This has also stopped my constituents from accessing the cultural, political and historical collateral of the UK’s capital city. Those with mobility needs or travelling with children are particularly disadvantaged by cuts in direct services. Local people who commute from north Wales to other parts of the UK have been severely affected.

    Some hon. Members will know from my recent Adjournment debate that Ynys Môn recently experienced another connectivity disaster, when the Welsh Government put in place an emergency closure on the Menai suspension bridge, having allowed the bridge to fall into disrepair. The bridge is one of only two physical links between the island and the mainland. As one constituent who moved to Anglesey to run his business told me,

    “with the whole range of transport problems affecting Ynys Mon and the adjoining mainland I am starting to regret my decision to base the core of my business here and I suspect that many others share my view.”

    Prior to the pandemic, the Trainline website claimed:

    “It is possible to travel from Holyhead to London Euston without having to change trains. There are nine direct trains from Holyhead to London Euston each day.”

    But in February this year, we had just one direct train running each way between Holyhead and London. When I wrote to Avanti to raise my concerns, its response was:

    “We are currently working closely with Government, Network Rail and industry partners to update our timetable which we hope to move forward with in the next few weeks—this will include the reintroduction of further services to North Wales.”

    In June, Avanti said that we would have six direct trains a day in north Wales. That did not materialise, and by August it was axing trains across the whole network and introduced a significantly reduced timetable. As Transport Focus put it,

    “The primary aim of introducing a reduced timetable is to ensure a reliable service is delivered to passengers so they can travel with greater certainty without the frustration and inconvenience caused by short-notice cancellations.”

    However, in the second half of this year, complaints that I received about Avanti’s rail service from both passengers and staff increased by over 600%. A recent report from Transport Focus found that 28% of Avanti passengers said that they had experienced a change, cancellation or delay to their journey. Just over four in 10 passengers rated Avanti’s communication about delays as good. A quarter of Avanti passengers said that the level of crowding was poor.

    For months, Avanti’s own travel tracker has shown a plethora of delayed and cancelled trains, many of which it has blamed on staff shortages, broken down trains or trains diverted to cover previously cancelled services. Data from the Office of Road and Rail shows that, between July and September, even though it had already removed thousands of services from its schedules, less than half of Avanti West Coast trains ran on time. One in eight was cancelled. That is nearly twice as many cancellations as the UK average. Many of us will recognise the reality of the situation all too well. Travelling with Avanti has become a lottery. A good, pain-free, on-schedule journey is such a novelty that my team celebrate when it happens.

    We have been told by Avanti West Coast that the service will return to pre-pandemic frequency. However, a look at its timetable released this week for 11 December to 20 May next year shows just five direct trains each way between Holyhead and London Monday to Saturday, and three on a Sunday. The timetable for today, sitting as it does immediately after a strike day, offers four direct trains from London to Holyhead, with three making the return journey. That was this morning. Even I will admit that five, four or even three direct trains is better than the one we had earlier this year, but planning journeys is still a nightmare. Although Avanti has apparently committed to give us reliable timetables six to eight weeks in advance of travel, when I looked earlier this week, its website still showed no train timetable for some dates in January.

    What worries most of us now is not what it says on the timetable but what happens in reality. After months of listening to Avanti’s promises and then suffering when it fails to deliver, I do not view the timetable with a great deal of optimism. How has this come to pass? What has turned a once reasonably reliable train service into what we have today?

    Like other operators, Avanti was impacted by the pandemic. It has also been impacted by the nationwide RMT strikes and actions by other unions. However, its problems largely stem from staffing issues. For years, train operators have used staff working overtime to keep all their services running. They have relied on workers doing extra shifts on their day off to help crew trains. Avanti is blaming its problems on staff withdrawing their support for this arrangement, but according to staff, Avanti’s actions since taking over the franchise have led to this point. It has cut staff without replacing them and reduced morale to such an extent that workers have stopped volunteering for extra shifts.

    Navendu Mishra (Stockport) (Lab)

    On the hon. Lady’s point on staff, my understanding is that since Avanti took over the franchise, it has got rid of 175 catering roles. That is having an impact on the service provided on board in standard class as well as first class. The service that Avanti is providing is significantly worse than what Virgin, the previous franchise holder, provided.

    Virginia Crosbie

    I thank the hon. Member for that important intervention. He makes a clear point about the services that are being axed. They affect not only the people using the transport but those who are trying to work on the trains and offer a good service.

    Mike Whelan, the general secretary of ASLEF, said earlier this year that Avanti

    “does not employ enough drivers to deliver the services it has promised passengers it will run. In fact, the company itself has admitted that 400 trains a week are dependent on drivers working their rest days.”

    Avanti says that it is working hard to address the problems by recruiting more staff. It says that by the end of December it will have 100 more drivers than in April. But Avanti staff are deeply unhappy and sceptical, as anyone who travels regularly will know.

    Many Avanti staff have been working on the route for years. They moved to Avanti from Virgin when the franchise was changed. They have experience of working on the route when it was not perfect but at least functional. Earlier this month, the RMT carried out a survey of Avanti staff that showed that 92% of respondents are either not very confident or have no confidence at all in Avanti’s ability to deliver the improvements that it has been told to make to its services. More than 80% agree that their working lives have got harder since Avanti took over, there are not enough staff on the route and Avanti is mismanaging the workforce.

    Avanti’s own staff rated service to passengers at just 22 on a scale of zero to 100. One respondent stated:

    “the staffing issues started way before July. Jobs haven’t been backfilled for a long time”.

    Another said,

    “staff shortages have been an issue for months…Poor management of key contracts have made working for Avanti unpleasant and embarrassing.”

    The survey details that frontline staff are on the receiving end of a high level of abuse from frustrated passengers. They say that management is chaotic, there is not enough information about services, and there are too few staff and too many last-minute shift changes. They say they feel disrespected, undervalued, demotivated, stressed and angry.

    Rob Roberts (Delyn) (Ind)

    My hon. Friend is making some very good points. Would she, for the record, agree that the staff who are there, despite feeling undervalued and demoralised, do a wonderful job in being cheerful, trying to be as upbeat as they can and delivering the best service they can in the face of such difficult conditions? The staff are doing their best in trying circumstances.

    Virginia Crosbie

    My hon. Friend makes a very important point. Personally, I am looking forward to getting on that train today. Some of these people are my friends—they light up my life—they are important and they are trying to do an important job in challenging times.

    As one staff member said:

    “The company has been run into the ground by Avanti…and the frontline are the ones taking the brunt of it. In my 15 years’ service I have never seen such a shambles.”

    From the passenger perspective, one constituent recently wrote:

    “There is no shortage of people who want to use trains; ticketholders come from all walks of life and are prepared to pay for safe, comfortable and efficient journeys by rail. These services can and have been delivered at times but, overall, the Chester to Holyhead service is…a byword for rip-off rail.”

    In October, despite requests from many of us to terminate the franchise, the Government granted Avanti an extension of six months to get its house in order. Two months on, we have a new timetable that no one, including the Avanti staff, believes is realistic, a service cancellation rate that has done nothing but increase over the past year, and a history of broken promises from Avanti. It has until March 2023 to sort this sorry mess out.

    Avanti’s website calls the west coast main line:

    “Britain’s premier long-distance railway, linking together towns and major cities to create a vital economic artery for the UK.”

    It goes on to say that it is

    “on a mission to run a railway that generates prosperity and pride, right across the nation…an iconic railway the country can be proud of”.

    No one would be happier than me if it achieved that mission. My journey home takes four hours on a good day, and the thought of more miserable months waiting on cold platforms or rearranging meetings because of sudden service cancellations does not fill me with a warm glow of joy. So I am coming clean and admitting that, like so many of my constituents, I have a vested interest in Avanti getting it right.

    Looking at the timetables for today, I have absolutely no idea what time I will get home to Holyhead tonight—or if at all. All I can see are the words in red: “Delayed”, “Delayed”, “Cancelled”, “Not available to buy” and “Delayed”. Does my hon. Friend the Minister agree that the extension granted in October will be Avanti’s last chance, that it cannot keep blaming its failings on everything and everyone else and that, if we do not see significant improvements in service and a reliable road map to return the west coast main line to at least pre-pandemic levels by March, its franchise will be removed and the service put under the operator of last resort?

  • Mark Harper – 2022 Statement on Rail Services in the North

    Mark Harper – 2022 Statement on Rail Services in the North

    The statement made by Mark Harper, the Secretary of State for Transport, in the House of Commons on 13 December 2022.

    Members will be aware that, in July 2022, Avanti West Coast experienced an immediate and near total cessation of drivers volunteering to work on passenger trains on rest days. In response, it has had to reduce its timetable to provide greater certainty for passengers.

    Similarly, TransPennine Express services continue to be impacted by the loss of rest day working, higher than average staff sickness levels, and historically high levels of drivers leaving the business.

    The current rail services in the north have therefore been unacceptable, and on November 30 I met with the northern Mayors in Manchester. In that meeting, we agreed that the rail industry is not set up to deliver a modern, reliable service, and that we need both short-term and long-term measures to address this.

    As a short-term measure, Avanti West Coast and TransPennine Express have both been rapidly increasing the number of drivers they employ. This is helping Avanti restore the services that it was forced to withdraw. Services increased in September, and have now increased to 7 trains per hour, restoring the full Manchester-London service. It is therefore disappointing that passengers will not see the full benefit of these changes until the current wave of industrial action is over. I was pleased to see the RMT call off the strike action scheduled for Avanti West Coast on 11 and 12 December, as sustaining this level of service will require the support of the trade unions.

    I have also given TransPennine Express and Northern the scope they need to put a meaningful and generous rest day working offer to ASLEF. However, giving operators a mandate is only the first step. ASLEF needs to enter negotiations, and put any new deal to its members and, if accepted, do all it can to make that deal work. TransPennine has made a generous revised offer to ASLEF and it was almost immediately rejected without being put to members. It is up to the unions to decide if they want to improve services, for the good of passengers and the wider economy in the north.

    Today, the RMT is on strike across the country again, disrupting services and driving passengers away from the railway. In my meeting with the Mayors, we all agreed on the need for a reliable railway seven days a week. That means not having fragile rest day working agreements and breaking the railway’s dependence on rest day working altogether. No modern and successful business relies on the good will of its staff to deliver for its customers in the evening and at the weekend. I want a railway with rewarding jobs, contracted to deliver every service promised to the public. I want to encourage passengers back to a financially sustainable railway.

  • Mick Lynch – 2022 Interview with Richard Madeley and Susanna Reid

    Mick Lynch – 2022 Interview with Richard Madeley and Susanna Reid

    The interview between Richard Madeley/Susanna Reid and Mick Lynch on Good Morning Britain on 13 December 2022.

    INTERVIEWER

    [Asked Lynch why he had changed his mind on keeping the Christmas period strike free]

    MICK LYNCH

    Something’s changed, Network Rail have decided from Wednesday to start imposing their unacceptable changes that our members have just voted against. They have told us that no matter what happens they will impose work-life balance changes, changes to the working practices and the cuts to the safety inspection regime on the railway by 50 percent. So we had to respond to that, so the additional strike action that we’re putting on is during the Christmas shutdown, as from Christmas Eve the railway shuts down for engineering work. During that period our members will take additional strike action which is frankly targeted at Network Rail’s engineering works rather than the passenger service.

    INTERVIEWER

    [Asked if the strike was just about pay]

    MICK LYNCH

    Network Rail are bringing a series of changes on what they call a modernising maintenance program that involves cutting 50 percent of maintenance scheduled tasks, so it will cut the safety regime and the inspection regime by 50 percent. They want to move our members to a far greater level of unsocial hours, so Saturday nights, weekend work, midweek nights, they’re seeking to change their competency levels as they want them to work outside their current skill levels and we’ll keep talking to the company on that, but at the moment their proposals
    are not acceptable. But that doesn’t mean that we can’t reach a compromise, so for many of our members in Network Rail pay is secondary to the changes to their working lives and the fact that they probably won’t see their families at the levels that they’re used to. The unsocial hours element is very important to them.

    On the train operating companies they want to shut every booking office in Britain, they want to bring in driver-only operation and many other changes to our people’s terms and conditions that are not acceptable at this stage, all at a cut price way below inflation pay
    increase on both of those companies.

    INTERVIEWER

    [Asked Lynch if some of his supporters were opposed to the strikes as they were almost sadists for the strike at this time of year? Why were strikes not in January?]

    MICK LYNCH

    We’re not targeting Christmas, it isn’t Christmas yet Richard I don’t know when your Christmas starts, but mine starts on Christmas Eve.

    INTERVIEWER

    [Called Lynch disingenuous]

    MICK LYNCH

    You’re ranting Richard. Have you finished? I have answered the question, if you give me a minute, I will answer.

    INTERVIEWER

    [Accused Lynch of talking nonsense, that Christmas doesn’t begin on Christmas Eve]

    MICK LYNCH

    Richard, why don’t you just interview yourself if you want to?

    INTERVIEWER

    [Said he was holding Lynch to account]

    MICK LYNCH

    Well you can’t interrupt me if you don’t let me talk.

    INTERVIEWER

    [Asked Lynch why action was being taken over the Christmas period]

    MICK LYNCH

    Are you going to let me speak now? I’ve told you that Network Rail will start imposing these changes from 15 December. They told us that three weeks ago, they told us that the consultation process had finished and they will move towards implementation so our strike action is
    is in response to that. The strike action we’re taking at Christmas is during the Christmas close down where there will be no passenger services running after the evening of 24 December, so that does not impact on Christmas because the railway is closed down from the 25th to
    the 26th into the 27th and that’s when we’re taking the action that you’re referring to. This week’s action was given with three weeks notice, well in advance so that we could get negotiations going and we haven’t actually had strike action for eight weeks, so there’s been plenty of time for the company to come up proposals that may be acceptable and our members have rejected those proposals on Network Rail on a turnout of 83%, two-thirds of them voted against the proposals, so we have to move this dispute forward.

    I have no intention of spoiling people’s Christmas, the government is is contributing to that, that spoiling of people’s Christmas because they’ve brought these strikes on by stopping the companies from making suitable proposals. That’s the position that we’re in and we’ll have to keep this dispute going until we get a reasonable settlement and a reasonable set of proposals that our members want to accept.

    [INTERVIEWER]

    [Asked Lynch if this was in the hands of the Government and do the RMT need public support for these strike actions?]

    MICK LYNCH

    Didn’t you run a poll on your show last week where two-thirds of the respondents said that they supported the strikes, that’s after we announced them? I saw a poll on Yougov last week that said that the public was still supporting our railway strikes.

    INTERVIEWER

    [Questioned whether that support was still present?]

    MICK LYNCH

    What did the poll that your program ran online last week say?

    INTERVIEWER

    [Said they didn’t know]

    MICK LYNCH

    Well, I know. It was on your programme  last week and we’ve got two-thirds of the support. We’ve still got plenty of time before the Christmas Eve strikes if Andrew Haines, the train operating companies, Hugh Merriman the Rail Minister and Mark Harper the Secretary of State, want to come to me with a set of serious proposals to improve their offer so that we can get a settlement to the dispute we’ll come over and see them as soon as possible. They’ve already invited me to a set of talks and we’ll attend those to try and get a settlement to this dispute. When our members decide that they want to accept it, that’s when the dispute will be finished.

  • Richard Holden – 2022 Speech on Free Bus Travel for Care Leavers

    Richard Holden – 2022 Speech on Free Bus Travel for Care Leavers

    The speech made by Richard Holden, the Parliamentary Under-Secretary of State for Transport, in Westminster Hall, the House of Commons, on 7 December 2022.

    It is a pleasure to serve for the first time under your chairmanship, Mrs Cummins. I start by thanking the hon. Member for Birmingham, Selly Oak (Steve McCabe) for bringing the debate forward, and I congratulate him on securing it. As chair of the APPG for looked after children and care leavers, he has done a huge amount in this area, and continues to do so. On a personal note, let me say more power to his elbow, because he does a great job of advocating for those who, too often, do not have a voice in this place.

    The hon. Gentleman is right that there is a cross-Government responsibility to care leavers, whether on the part of the Department for Work and Pensions, as he and the hon. Member for Strangford (Jim Shannon) mentioned, the Department for Transport, the Department of Health and Social Care or the Department for Education.

    We know that buses are the foundation of an efficient and inclusive public transport system. The hon. Member for Birmingham, Selly Oak was right that I have a healthy desire to increase public transport use, particularly following the pandemic, when we saw a drop-off in ridership, with the biggest fall happening in concessionary schemes for the elderly and disabled. I hope the hon. Gentleman will welcome some of the schemes to re-boost ridership over the coming few months. It is only through usage that we can help to keep buses sustainable for everybody to use.

    As the hon. Gentleman mentioned, buses provide important access to employment, as well as education, leisure and other crucial connections that are valued by so many, including care leavers. In England, we provide free bus travel for those who are older or who have certain disabilities, and that important scheme helps maintain the network of bus services. It is also well used and popular, with more than 860 million journeys made in the year before the pandemic and take-up of around 80%, as the hon. Gentleman mentioned.

    The Government are committed to bus services, and we provided £2 billion during the pandemic to keep them going. We have continued to provide support for the sector, which is helping to maintain services. It is not just about maintaining our existing network of bus services, but expanding it in scope and quality, through the city region sustainable transport settlements, the zero emission bus regional areas fund and, crucially, the bus service improvement plans. We aim to transform the quality of bus services across the country.

    Why do I say all of that? Free bus travel does not mean much if there is no bus service. Our approach with the national bus strategy, as well as the enhanced partnerships and franchising we have enabled under the Bus Services Act 2017, will put buses on a more sustainable, long-term footing as a key part of England’s transport network.

    Dr Dan Poulter (Central Suffolk and North Ipswich) (Con)

    The Minister is right to point out the challenges of running a bus service when there are not enough customers to fund it. There are concessions for many groups in society, so might he at least take away from this debate the potential to look at this proposal, given the vulnerabilities of care leavers? We are dealing with a vulnerable group that is disadvantaged in many ways, for whom this could be a great benefit.

    Mr Holden

    I thank my hon. Friend for that point, which I will come on to address and which has been well made by both him and the hon. Member for Birmingham, Selly Oak.

    We know that care leavers face massive challenges, including with transport. They need to get to work, education and training, as well as to have social interactions that are sometimes more difficult for them. The issue is of interest to me because of my previous life as a special adviser in the Department for Education, and I did a lot of work on it at the time. The “staying put” and “staying close” schemes have been really important in that respect. It is also important that we recognise that we have an extra responsibility to care leavers beyond the age of 18, and there has been important movement on that in recent years. That is where the Barnardo’s report is driving forwards today.

    However, we could do more across Government. We have heard about the real and significant difficulties that exist, which the hon. Member for Birmingham, Selly Oak described so well. I am happy that a number of local authorities are already providing support, and the hon. Gentleman mentioned some of them. The work Barnardo’s undertook demonstrated that only 11 local authorities of the 116 that responded provided no transport support for care leavers. So only a few provide absolutely no help but, as the hon. Gentleman mentioned, much of that is discretionary, and those authorities are under pressure.

    The hon. Gentleman mentioned the Greater Manchester scheme, which has been in place since the end of 2019 and offers free travel up to the age of 21. Many other places provide that discretionary help, but perhaps the hon. Gentleman thinks we need to look beyond bespoke pathways. Since the publication of the report in July we have also seen a pilot launch in my part of the world, the north-east, as the hon. Gentleman mentioned. More than 300 young care leavers have been offered free transport across Tyne and Wear. That pilot, which is a partnership between the councils, bus operators and the NHS, demonstrates how improving opportunities for care leavers touches many aspects of public services, as the hon. Gentleman mentioned. If the pilot is successful, it will be rolled out further locally using the BSIP funding, on which my Department is currently in negotiations with north-east authorities. That is a small part of the wider changes to bus services in the north-east, which I am keen to support as the Minister responsible. However, at the same time as praising the value of these trials, I must acknowledge that we face a tough fiscal environment, as noted by the Chancellor in his fiscal statement. Sadly, I am not sure that the Treasury would allow me to play Santa, even at this time of year.

    As the hon. Gentleman noted, providing universal bus travel would cost around £77 million—adding around 7.5% to the current concessionary schemes. I am sure hon. Members present are aware that concessionary travel is managed by local authorities. In many ways, they do not get sufficient credit for operating—sometimes almost invisibly—the complex system of transaction and reimbursement around the concessionary scheme. That scheme needs to be sustainable in the long term. I am happy to say that 76 of the 83 authorities have chosen to enhance the scheme using their own resources, above what the Government provide.

    If we wish to add further complexity to this locally run and operated system, it should meet three criteria: it has to be deliverable, effective and affordable. In many ways, the third part is enabled by the first two. The hon. Member’s proposals face some short-term challenges in terms of affordability, and I have gone into those. In terms of deliverability, the legislative regime would face challenges in simply providing for care leavers to receive free transport nationally. There would need to be changes to the Transport Act 2000. I am sure hon. Members present appreciate that that cannot be done overnight.

    In terms of effectiveness, that is perhaps where we could benefit most from further work. As I have mentioned, trials and projects are under way in England to provide free transport for care leavers. My officials have recently been in touch with officials from some of the key authorities trialling these projects. I will ask to be kept apprised of developments and any evaluation of the trials, including the impact on employment outcomes, which the hon. Member for Strangford mentioned. It is perhaps worth mentioning that these schemes do not involve the English national concessionary travel scheme or legislative change, and they are seeking to do things more quickly by getting existing smart-ticketing products to care leavers. This is something local authorities could do with their own resources, and I will be very interested to see the outcomes of the trials.

    I have previously mentioned the care leaver covenant, which is a fantastic initiative designed to provide support for care leavers, not just within Government, but across the public, private and voluntary sectors. My Department has played its part in that by participating in the civil service care leavers internship scheme. I would love to see transport providers, including bus operators, sign up to the covenant and provide free or discounted travel to care leavers to recognise the importance of inclusion across our society.

    We take seriously all requests for extensions to concessionary travel, including for care leavers—I certainly do—but we have to balance them with universal changes, the financial sustainability of the scheme, local areas’ knowledge of how their transport networks work best, and how quickly we can deliver the changes we want.

    In closing, I again thank the hon. Member for Birmingham, Selly Oak for calling for the debate, and I thank other Members for their contributions. I will meet the hon. Gentleman and Barnardo’s in the new year—possibly in Cornwall, where Barnardo’s scheme has been in place, because it would be interesting to see it on the ground. I will continue to look at the issue as part of our reviews of concessionary schemes. Perhaps there will even be a fourth-Session Bill—the hon. Gentleman could help me by lobbying broader Government in that direction. I will continue, as he asked, to engage across Government in this space, which is important, particularly in terms of employability and helping young people leaving care to make connections that will put them in good stead for the rest of their lives. This is a vital issue, and I look forward to engaging further with the hon. Gentleman and other hon. Members as we seek to improve concessionary travel across England.

  • Steve McCabe – 2022 Speech on Free Bus Travel for Care Leavers

    Steve McCabe – 2022 Speech on Free Bus Travel for Care Leavers

    The speech made by Steve McCabe, the Labour MP for Birmingham Selly Oak, in Westminster Hall, the House of Commons, on 7 December 2022.

    I beg to move,

    That this House has considered free bus travel for care leavers.

    It is a pleasure to serve under your chairmanship, Mrs Cummins. I am pleased to have the opportunity to make this case, as I have a long-standing interest in the challenges that care leavers face, which I pursue as the chair of the all-party parliamentary group for looked after children and care leavers.

    Those in care and care leavers have many issues to contend with. There are about 80,000 children in the care system across England and Wales, with about 10,000 attempting to exit the system each year. Children and young people in care tend to do less well on a number of indicators. They do less well in education and training and end up with lesser qualifications. Nearly half experience mental health difficulties, and an estimated 25% of homeless people have been in care at some point in their life. From age 18, many young people are expected to become independent and manage their own affairs. A wealth of research shows just how financially vulnerable care leavers are, and obviously the cost of living crisis will only exacerbate the difficulties they face.

    I am conscious that the Under-Secretary of State for Transport, the hon. Member for North West Durham (Mr Holden), will reply to the debate, so let me be clear at the outset why I requested the debate, and why I am pleased that he is responding. There is a tendency in both national and local government to see issues involving the care system as the responsibility of the Department for Education, or of children’s and education departments in local government, but one clear theme arising from the recent inquiry chaired by Josh MacAlister is the corporate nature of parenting, and how responsibility for those who experience the care system is a cross-Government and cross-departmental responsibility.

    For many care-experienced young people, travel can almost become a luxury. They are unlikely to afford to own, or even run, a car, so they are heavily dependent on buses, not as a luxury but as an essential. The average cost of a bus pass is about £18 a week, which represents a third of the income of care leavers under 25 on universal credit.

    Jim Shannon (Strangford) (DUP)

    I thank the hon. Gentleman for bringing forward the debate, and thank him for highlighting the issue. As he outlined, those care leavers under 25 on universal credit do not have much money to start with. Does he agree that they, and care leavers seeking employment, need to afford buses, so that they can get to appointments and get a job? The Government have been keen to encourage young people to get jobs. Does he feel that free bus travel would enable young people to get the opportunities in this life that they need?

    Steve McCabe

    I thank the hon. Gentleman for that intervention. I will say a bit more about the work situation later. We have a problem with vacancies that cannot be filled, and the travel-to-work pattern is the obstacle in some situations. If youngsters are looking to move outside their immediate area to find employment that works for them, they have to be able to travel, so he is quite right.

    Travel is not a luxury for the very reasons the hon. Gentleman set out. It is essential to attend work and interviews, go to the jobcentre and remain in touch with family, friends and former foster carers—the normal social links that the rest of us take for granted. A lack of access to transport can contribute to young people feeling cut off and isolated. One in five care leavers already identifies loneliness as an acute problem.

    A recent Barnardo’s report, “Transport for Freedom”, makes a powerful case for extending free bus travel to care leavers aged 18 to 25 in England. If the Minister has not already seen it, I will be happy to furnish him with a copy. The Barnardo’s campaign is inspired by work that it undertook in Cornwall in 2021, when it teamed up with Carefree, a local charity, to run a pilot project with support from bus operator First Bus. It provided free bus passes for local care leavers for a year. I ask the Minister to consider the report when he has an opportunity, and I would like him to agree to meet me and representatives of Barnardo’s to discuss issues raised in it, and the potential for a scheme for care leavers in England aged 18 to 25.

    The Scottish Government recently recognised the important role that bus travel can play in improving the lives of young people, and introduced a national scheme of free bus travel for all young people under the age of 22. There are schemes for other groups, including some vulnerable groups. The English national concessionary travel scheme, with which the Minister will be familiar, provides free off-peak bus travel in England for pensioners and those with a disability.

    Some bus companies have their own schemes. One of the biggest is Back on Board, which is offered by Stagecoach. It gives jobseekers a 50% discount on bus travel to help them attend job interviews. That is the point that the hon. Member for Strangford (Jim Shannon) made. Some areas have their own schemes. Greater Manchester offers free bus travel to all care leavers aged 18 to 21 in its 10 authorities, and Newcastle has recently started a pilot looking at care leavers aged 18 to 25, offering free travel on the bus and metro network. I believe that the Mayor of London is also looking at introducing a reduced fare scheme on the London transport network some time next year.

    Those schemes are good, but they are inevitably thinly spread. In these difficult economic times, the vast majority of local authorities have no such support. Some care leavers can seek help if they can negotiate the system by applying for discretionary awards, but in an era of ever-tightening budgets, they are harder and harder to access.

    Based on the average weekly cost of a bus ticket of £18.77 and a take-up rate of around 76%, which the Minister will recognise is equivalent to similar national concessionary bus travel schemes, Barnardo’s estimates that a national scheme for all care leavers aged 18 to 25 would cost £77 million. That is not cheap, but when we think about the costs incurred for care leavers for other support after a life in care, it may be a figure worth exploring.

    I do not deny for a second that the money would have to come from somewhere, but I note that a study of the English concessionary travel scheme shows that, for every £1 invested, nearly £3 of benefits were created in a host of ways, whether in reduced demands on the health service or better employment and tax returns. That is not to mention the benefits of creating a culture where there is a healthy desire to use public transport from a young age—something I am sure the Minister is anxious to promote. Beyond the return on investment, there is both a social and a moral case for supporting young care leavers by providing free bus travel. When we add the distinct economic benefits of doing so, the case becomes clearer and clearer.

    Will the Minister take advantage of the opportunity of the MacAlister report to talk to his colleagues across Government? The Government have said that they are considering the implementation plan for the children’s social care review and hope to make announcements early in the new year. This is a classic example of the need to overhaul the package of support we provide for young people in care. We should remember that the reason most young people end up in care is that the state determines that the quality and nature of care they are experiencing in their existing arrangements is not good enough, so the onus is on us to guarantee that the care they receive while they are in the system and as they leave it is infinitely better than it was before. At times, it is in danger of not being as good, which is clearly not an acceptable state of affairs.

    Jim Shannon

    I have been listening intently to the hon. Gentleman. While I am ever mindful of the fact that these children are coming out of the care system, does he think that free bus passes could be tied to seeking employment? That would give care leavers an incentive to seek employment and would help the Government to achieve some of their employment goals.

    Steve McCabe

    That would be an extremely valuable use of the idea. As I said, it is not the only reason for considering this proposal, but it is a crucial reason.

    Will the Minister commit to assess the impact of extending concessionary bus travel schemes to other vulnerable groups and consider that in the context of care leavers? His Department will have considerable data on the issue already, so will he look at that in the context of care leavers? When time allows, will he meet me and representatives of Barnardo’s in the new year to explore the potential for introducing such a scheme? Will he talk to his colleagues across Government about the opportunity presented by the implementation plan for the independent review of children’s care to bring forward such a measure, which would clearly be in keeping with the thinking of the MacAlister review?

    We are at that time of year—the season of good will—when the Minister gets the opportunity to play Santa, and I get the opportunity to tell him all I want for Christmas. On this occasion, I want him to agree to that meeting, look at those reports and review this proposal in the context of children leaving care. I ask him to give it serious consideration. I would prefer him to say that I can just have it, but I will settle for serious consideration of introducing, at the very least, a decent pilot scheme for concessionary or free travel for 18 to 25-year-old care leavers, so that we can do our best by them.

  • Jesse Norman – 2022 Speech on the Antisocial Use of E-scooters

    Jesse Norman – 2022 Speech on the Antisocial Use of E-scooters

    The speech made by Jesse Norman, the Minister of State at the Department for Transport, in the House of Commons on 8 December 2022.

    I thank the hon. Member for Newport East (Jessica Morden) for her speech, and for the resolute campaigning and interrogation that she has devoted to this issue for a considerable time. As she and the House will know, this country’s transport system is intrinsically a highly complex and evolving network. There is a constant stream of new vehicles and other technological transport innovations, and dealing with them is one of the continuing challenges for any Government, including this one. It is, however, clear—as the hon. Lady said—that the Government have a responsibility to ensure the safe use of new transport technologies, especially for the most vulnerable users. If those problems are not tackled head-on, and if antisocial and unsafe use is not addressed, the economic and social opportunities that everyone recognises derive from a properly functioning transport system may be lost.

    It is also essential, for reasons of public consent, to bring the public along with the policy so they understand that they are being kept safe, as well as being supported, by transport, and to reassure them as the pace and scale of these transport changes, which amount to something of a revolution in electrification and miniaturisation, accelerate. We recognise that the current lack of regulation is at odds with the increasing use of e-scooters. It is essential to ensure that the right regulation, designed to create proper accountability and responsibility, is in place. Regulation, as well as ensuring safety, should minimise burdens on the development of new innovations and new technologies wherever possible.

    There was a vivid demonstration of this when the pandemic struck, because there was a clear need to mitigate the impact of reduced shared public transport capacity and to provide a convenient, clean transport option that allows for social distancing. As a result, the Department for Transport accelerated and expanded plans for four e-scooter trials in 2021, in order to go further and faster in that direction. It fast-tracked the trials, launching them in July 2020, following a public consultation with more than 2,000 responses showing strong support for running trials to gather evidence. There were 17 trials in operation by October 2020, and today there are 27.

    Alongside this, the Government introduced clear rules from the start, stating in part that e-scooters must not be ridden on pavements, that e-scooters must be speed restricted to 15.5 mph, or lower where the local authority requires, and that users must have a full or provisional driving licence, and therefore that a minimum age of 16 applies. These rules are required to be communicated to users through an app before they use an e-scooter.

    From the start, it was also clear that discarded rental e-scooters would be a hazard to pedestrians, particularly those with visual impairments. The Department therefore empowered local authorities to encourage the responsible parking of rental e-scooters. It is fair to say that we have very successful working between operators and cities, which has helped to reduce the nuisance and obstruction that e-scooters can cause.

    Like the hon. Member for Newport East, I am grateful to organisations such as Guide Dogs UK, the Royal National Institute of Blind People and Sight Loss Councils, among others, for collaborating with operators and local authorities, and for the insights they have shared with the Department for Transport.

    The Government have extended the trials until May 2024 to ensure they can continue to gather evidence on what does and does not work, which is the reason for having such a wide range of trials and such a wide range of scope for regulatory and other innovations. The evidence and learning from these trials will be published shortly.

    I am mindful that technology and incentives alone cannot tackle antisocial use. There will always be some antisocial use of any mode of transport, which comes with the turf. As the hon. Lady knows, Wales chose not to participate in the trials, and so by default any e-scooter ridden on public roads in her constituency is illegal. Most micro-mobility vehicles, including e-scooters, are currently classed as motor vehicles and must meet the wide range of requirements built into the current legislation.

    The hon. Lady asked about the joining up of enforcement, and my Department is in regular contact with the National Police Chiefs’ Council and the Home Office to ensure a consistent approach to tackling this issue. We continue to support the police to ensure they have the tools they need. The House will recall that a full suite of offences can apply to e-scooters relating to speeding, dangerous driving and drink and drug driving, as well as to licensing and insurance. Users have been fined up to £300, had their vehicle impounded and had up to six points put on their driving licence, so a driver who recently passed their test could lose their licence if caught riding a private e-scooter.

    Martin Vickers (Cleethorpes) (Con)

    The Minister refers to the powers that the police have. Does he have any statistics available to show how many offences have been recorded and what punishment has been handed out? It is probably fair to say that that is rather limited.

    Jesse Norman

    As my hon. Friend will be aware, the police publish statistics on crimes and offences. It is important to say that this will differ by region and by the priorities for the police forces in question. We have devolved police forces and they are not accountable directly to Government; they set their own priorities. In Wales, they may choose to set priorities that decide that any e-scooter ridden on roads there is illegal and then fine people and take appropriate enforcement action on that basis. The same will be true in other parts of the country, depending on the specifics of the police force’s own priorities. The key point is that when they reach for those enforcement mechanisms, they will find one of most established and strictest regulatory suites of enforcement rules and requirements anywhere in the world.

    There is not a great deal of time left in this debate, so let me say that our current regulatory regime on micro-mobility is a symptom of the rapid evolution of the market. It is important to recognise that UK retailers also have a duty to advise their customers of the law and to ensure that those customers do not unknowingly take the law into their own hands. The hon. Lady gave the example of one particular online retailer, but this week I have written to retailers reminding them of the Driver and Vehicle Standards Agency’s continuing market surveillance work in this area, specifically in relation to the marketing that the retailers have put online, and their duties on advertising and the accurate provision of information. That, too, is an important way of assisting a crackdown on illegal and irresponsible use.

    Since setting up the trials, we have had 31 million journeys on e- scooters, with the vast majority being completed safely. It is important to see these in some form of context. Nevertheless, there have sadly been four deaths in the trials, the most recent of which was the tragic death in Birmingham on Tuesday morning. I am following the detail of that case closely and will be ensuring that we learn lessons from this terrible incident. I extend my condolences and those of the Department to the family of the person involved. I am sure that the House will understand that it would be inappropriate for me to comment further while the police investigation is under way.

    We have also already implemented some early learning from the trials. In February, the Government set out further guidance for the rental trials on minimum training, further encouragement of helmet use, mandating unique identification numbers and reducing illegal behaviour. Following that, the private sector trial operators have risen to the challenge and started to provide innovative solutions. They include things such as credits for ‘helmet selfies’, app-based safety quizzes or compulsory reaction tests after 10pm in an attempt to cut down on drink-riding. Outside the trials, we know that there are safety concerns surrounding the illegal use of private e-scooters on our roads too. Between July 2021 and June 2022, there were 1,437 casualties recorded in collisions on the public highway involving both rental and illegal private e-scooters, with 12 killed. That goes to the point raised by my hon. Friend the Member for Cleethorpes (Martin Vickers). We also know that it is not just e-scooter riders getting hurt; of those 1,437 casualties, 342 were other road users, and of the 12 fatalities one was a pedestrian. So the clear need for enforcement activity is evident.

    Let me wind up quickly. We need to find a balance between the conflicting requirements. No one wants an unregulated free-for-all, as that would be unsafe for our communities.

    Jessica Morden rose—

    Jesse Norman

    I just do not have any time. I cannot respond to the hon. Lady’s speech if I do not—

    Jessica Morden

    You have 12 minutes.

    Jesse Norman

    In that case, I am happy to take the intervention, of course.

    Jessica Morden

    I would be grateful if the Minister just addressed the issue of the transport Bill and any secondary legislation that is planned by the Government. Will he give us an idea of what is planned in a transport Bill and when we might see it, and of any secondary legislation relating to some of the things we have learnt from the trials?

    Jesse Norman

    I thank the hon. Lady for her question, but I do not think that I can do better than my colleague, the Secretary of State, in his comments to the Transport Committee, and I do not think that this would be an appropriate place for an impromptu announcement, even if I had one, in this area. I understand her concern and I share it. We, too, want to take vigorous action not just in this area, but in several other areas of transport. We recognise the public concern, and we also recognise the economic and business benefits from effective, early legislation.

    As I was saying, Mr Deputy Speaker, the point here is that we need to find a balance in the way that we regulate. An unregulated free-for-all is unsafe for communities, and, in the long run, bad for businesses, as public policy follows, potentially, a cycle of reactions to faltering consumer confidence and real-world safety impacts. We do not want to be in a position where laws trail behind, to the extent that UK businesses are forced to launch innovations abroad and our transport users’ needs and wants are unmet.

    Jessica Morden

    Does the Minister accept that other European countries are much further ahead than us in looking at what regulations we might need with e-scooters in a whole range of specifications, such as speed and so on? Does he accept that we are far behind them and therefore there is a need to legislate quickly, or to look at this quickly, rather than to leave it to drag on if there is no transport Bill?

    Jesse Norman

    I am afraid that I do not accept that, no. The facts of the matter are that some other countries have decided to change their regulations because they had launched the wrong set. They have re-regulated in certain cities, and some countries have not even permitted any trials of e-scooters, so I do not accept that. Indeed, in general in this country, we have a remarkably flexible, open and innovative transport sector. One can see that in the use and trial of autonomous vehicle technologies, in the use of zero emission vehicles, in the ways that electric vehicles are being brought into the market in the UK, and in the speed and development of that market. Therefore, I do not accept that point.

    However, we do need a flexible and fully enforceable regulatory framework that allows Government and agencies of Government to manage the balance that I have described and to handle the different challenges faced by cycles and motor vehicles. That is why we announced at the Queen’s Speech our intention to bring forward primary powers, as the hon. Lady has mentioned. However, this is a complex area, and the Government are still developing requirements for e-scooter use and are continuing to gather the evidence. There is an enormous amount of evidence being brought forward from the trials. The trials are diverse in the way that they address these issues. That is deliberate and it allows more testing of different contexts, different outcomes and different technological and behavioural responses, and that is a valuable thing.

    The goal throughout is to ensure that we tackle anti- social behaviour, learn from the trials, encourage take-up and also support the active travel and decarbonisation agendas. If we are properly able to manage that, e-scooters may well be able to take their place alongside the other technologies that are in place, but it is not appropriate to pre-judge the results of the consultation that we will be launching in due course.

  • Jessica Morden – 2022 Speech on the Antisocial Use of E-scooters

    Jessica Morden – 2022 Speech on the Antisocial Use of E-scooters

    The speech made by Jessica Morden, the Labour MP for Newport East, in the House of Commons on 8 December 2022.

    Thank you, Mr Deputy Speaker, for allowing me to have this debate today. I understand it may be the first parliamentary debate on e-scooters in this place. I understand from friends in the other place that there have been a number of references down there. The rise of the e-scooter has been a worldwide phenomenon. The global market for the product has been valued at more than £15 billion a year and it has made its mark in the UK in recent years. It is estimated that there are now 750,000 private e-scooters in use in the UK, with the majority being used illegally. The Bicycle Association suggests that as many as 360,000 were purchased in 2020 alone, and we can expect further growth in their use and sales in the UK in the years to come.

    Today, I speak to draw attention to an issue that is a cause of much frustration to my constituents: the antisocial and illegal use of e-scooters. While not necessarily isolated to individual areas, Lliswerry, Ringland, Alway and St Julians in my constituency have been flashpoints for this activity. My thanks go to the councillors, residents and even a scout group who have discussed the matter with me. Groups of e-scooter and e-bike riders are careering between pavements and the road, breaking speed limits—I have witnessed that—running red lights, weaving in and out of traffic and causing other vehicles and pedestrians to take avoiding action. As one constituent put it to me,

    “the culprits are usually…clothed in black without any reflective items, and have total disregard for the Highway Code and pedestrians.”

    In the dark winter months, that is obviously even more of a hazard for other road users.

    Ahead of the debate, I received a lot of feedback from constituents sharing their experiences of e-scooters. I want to quote just a few examples. One constituent says:

    “They are dangerous, they are on the pavements, and as someone who has a mobility problem I have a problem getting out of there way quickly enough. I am worried that I will get knocked down.”

    Another resident said:

    “They weave in and out of traffic and scare me to death as they just suddenly appear!”

    Another said:

    “As someone who is hard of hearing and with no directional hearing, I don’t hear them…they are a menace when ridden on pavements.”

    Local residents feel intimidated, unsafe and annoyed, not least because the use of e-scooters on roads, pavements and cycle lanes is illegal everywhere in Wales, and there are no designated Welsh e-scooter trial areas. As a Welsh MP, I note that there is some crossover with devolved policy making. For example, any move to extend the UK Government trials to Wales would depend on working with the Welsh Government and Welsh councils and would require the Senedd to amend the Traffic Signs Regulations and General Directions 2016. However, it is important to point out that road traffic offences, driver licensing, vehicle insurance and vehicle registration are all reserved issues for the UK Government to address.

    E-scooters are rightly classed as motor vehicles when they are legally used in trial areas, which means that the rules that apply to motor vehicles also apply to e-scooters, including the need to have a licence, insurance and tax. At the moment, you cannot get insurance for privately owned e-scooters and as such you would not be eligible to make an accident or injury claim if you were involved in an incident while riding unlawfully on public roads. The Association of British Insurers has highlighted that, if uninsured e-scooter users cause collisions or injury, the Motor Insurers’ Bureau must pick up the liability for these claims. The MIB reports that it is already seeing a growing number of claims from the illegal use of e-scooters and there is the potential to incur significant costs, which ultimately may lead to increases in motor insurance premiums for other motorists, which is a really unfair situation. In short, unless they are on private land, no one in Wales should be using an e-scooter, nor should anyone in the rest of the UK unless they are renting an approved e-scooter in one of the 30 designated trial areas. To add to some of the confusion around the law as it stands, several of the trial areas are just over the other side of the Severn bridge from my constituency, in Bristol, Gloucester, Cheltenham and Bath.

    Gwent police are doing what they can to crack down on this and have had success in seizing a number of e-scooters engaged in antisocial and illegal activity around Newport. That includes e-scooters, and, indeed, e-bikes and e-motorcycles, being used in drug dealing, which is an alarming trend locally and across the UK. We know that the police cannot be everywhere and that resources are still stretched after 12 years of Tory cuts. Let us not forget that Gwent police saw their budget cut by 40% in the last decade and have been able to maintain a high level of service only by increasing the precept.

    From speaking to the police and other stakeholders, there is a real sense that the problem is not a lack of provision for enforcement action, but a widespread and dangerous lack of knowledge about what the law is, particularly among young people. The waters have been muddied further by leading retailers. This week, The Guardian reported that Amazon was advertising a new e-scooter model last week as a “commuter companion”. The promotion warned users not to travel on the scooter during thunderstorms, but failed to point out that its use on any British road would be illegal. Retailers need to behave more responsibly. Road Safety Wales and Gwent police have campaigned on that, and I totally agree with them that retailers should do more to ensure that potential customers are fully aware that illegal e-scooter use carries with it the risk of a £300 fine, six penalty points on their driving licence and the potential seizure of the scooter.

    The Home Office and the Department for Transport need to do more on awareness, too. It should not be left to individual police forces, whose resources are already stretched, to educate the public. That is one of my main challenges to Ministers: what are they doing to ensure that everyone living outside of a designated trial area knows that they should not be using an e-scooter on a road, cycle path or pavement?

    The use of e-scooters on pavements is also a particular concern for those with hearing loss and the visually impaired, who rely on clear, safe routes to travel independently. Research carried out on behalf of Guide Dogs earlier this year showed that 78% of people with sight loss had had a negative experience with an e-scooter, and that more than 50% had reported changing their behaviour due to e-scooters, including not going into some parts of town, changing their regular routes and doing what they can to reduce their risk of encountering e-scooters.

    Guide Dogs also reported that 12% of people with sight loss have had their mobility aid or cane hit by an e-scooter, 10% had been hit but not injured and 2% had been hit and injured by one. The virtually silent nature of e-scooters is undoubtedly a contributing factor. Guide Dogs and the Royal National Institute of Blind People are supportive of the introduction of an e-scooter equivalent to the acoustic vehicle alerting system on quiet hybrid and electric vehicles. This week, BBC News reported that the University of Salford is developing new technologies that might help with that, working closely with the RNIB and the micro-mobility company, Dott. I trust that the Government will monitor that closely and continue to consider options for the sound-related regulation of e-scooters in future.

    Sound is not the only problem. As private e-scooters are unregulated, there are no restrictions on their power, weight or speed. Indeed, the maximum speed for private e-scooters far exceeds the capped limit for trial e-scooters. Many privately purchased e-scooters are capable of travelling at 30 mph. Some models, such as one of the models highlighted as a cause for concern by Guide Dogs and which is currently sold out on the manufacturer’s UK website, can reach speeds as high as 68 mph. A report by Margaret Winchcomb of the Parliamentary Advisory Council for Transport Safety notes that even private scooters capped at 30 mph can be modified to reach speeds of up to 60 mph.

    Even the rental e-scooters used in the trial areas have a maximum power that is double that of e-bikes and a maximum weight of 55 kg that is roughly three times the average weight of a standard e-bike. The speed, weight and power requirements for e-scooters in trial areas in the UK are also much more lenient than those in place in equivalent schemes in other European countries.

    The combined effect of higher e-scooter speed, power and weight in the UK means that these vehicles are significantly more dangerous in a collision, so it is little wonder that there has been a marked increase in crashes involving e-scooters. There were 460 reported collisions involving e-scooters in 2020; DFT figures covering the year from June 2021 to June 2022 show that the number had risen to 1,349. Over the past year alone, the number of people seriously injured in a collision with an e-scooter has risen to 429, with 12 deaths, so there are issues that the Government need to look at now. There is a real need to improve awareness of existing laws among the public.

    Gwent police and other forces have taken a lead with social media campaigns, particularly around Christmas, making the public aware of the rules for e-scooters before they are purchased as Christmas presents. However, there seems to be little national steer from either the Home Office or the DFT to educate the general population.

    I also want to ask what the Government are doing to ensure that our police forces have all the resources they need to tackle antisocial e-scooter use. When I raised the subject in September with the then Home Secretary, the right hon. Member for Witham (Priti Patel), she told me that her colleagues in the Department for Transport were liaising with the College of Policing and the National Police Chiefs’ Council on the issue. It would be interesting to know whether there are any updates and whether there is a joined-up approach to enforcement action across the UK.

    On a related note, it is also worth asking what steps will be taken to ensure that efficient mechanisms are in place to report e-scooters that are being used dangerously or illegally. RNIB Cymru is just one of the organisations that have highlighted that as a nationwide issue.

    I recently tabled a written question on e-scooter specifications. The response from the Department for Transport stated:

    “The Department is currently considering options for construction and use regulations for e-scooters, which will likely include requirements for details such as power, weight and maximum design speed.”

    I understand that the Minister may not be able to provide a comprehensive answer today about specification regulations, but any updates on the timeframe within which we can expect an announcement or a consultation would be welcome.

    The lack of regulation and control over the sale of untested and potentially unsafe privately owned e-scooters is a real problem. As my right hon. Friend the Member for Exeter (Mr Bradshaw) highlighted this week at the Select Committee on Transport, the UK is “falling years behind” other countries because of its lack of regulation on e-scooters, as well as on issues such as pavement parking.

    There is also an ongoing issue with transparency and data reporting from the trial areas in England. It needs to be addressed quickly, because the Government have already announced that the trials can be extended until May 2024. After all, these trials are just that: they are tests. At the moment, it is hard to work out what metric the Government are using to decide whether the trials have been successful. It would be wrong for Ministers to press ahead towards legislation across the UK on the basis of scarce evidence from selected areas in England.

    As just one example, in its 2020 report on e-scooters, the Transport Committee called on the Department to

    “clarify how it intends to monitor whether e-scooters during the rental trials are being ridden on pavements and the number of users penalised for this offence, and that it has evaluated and identified effective measures to eliminate such antisocial behaviour.”

    Although the Government said at the time that they agreed with the Select Committee’s recommendation, there has been no meaningful update on how those issues are being monitored or whether the trials are working.

    It is also worth pointing out that several major European cities that initially embraced different forms of e-scooter trials—notably Paris, Stockholm and Copenhagen—have since partially reversed course and introduced more stringent regulation on their use. E-scooter schemes in Europe are generally far better regulated than the English trials, too: in Germany, for example, all e-scooter users need to be insured, display insurance stickers and use appropriate lights, brakes, reflectors and bells. In countries such as France, Austria, Belgium, Finland and Portugal, rules of the road for e-scooter users replicate those in place for cyclists.

    When I spoke about some of the antisocial behaviour that we have seen in Newport East, I also referred to e-bikes, which many of my constituents see as part of the same problem. Many complaints relate to what appear to be electric bikes, but are technically electric motorcycles—mechanically propelled vehicles with no pedals. It is possible to purchase legal electric bikes, but over the past two years Gwent police have come across only one in the region. The vast majority being used in residential areas cannot be used legally on the roads without a licence, tax, insurance and an MOT. As a result they can be seized under section 165 of the Road Traffic Act 1988, and the police can deal with the rider in relation to any offences found.

    Gwent police has had some success in seizing offending vehicles over recent months, but enforcement comes with challenges. For example, local residents have reported that it is difficult to build up an intel picture of those engaged in dangerous driving or criminal activity, given that culprits often wear similar dark clothing, wear face coverings and use bikes that look incredibly similar. All those factors make it much harder for the police to identify the offenders, let alone justify high-speed pursuits. Those are further issues for the Government to look at.

    I appreciate that there are other sides to this debate, and there will of course be advocates for e-scooters, especially at a time when we want to shift people from car use. One constituent said to me:

    “I do agree they provide very cheap & convenient forms of transport and as usual, it is the inconsiderate riders who spoil it for the genuine ones.”

    Another said:

    “I think e-scooters and e-bikes are great modes of transport and with zero emissions they are a step in the right direction. However, the way they are used at the moment is dangerous and there should be clear rules regarding whether they are for road use or not and make the users have proper lights and wear reflective clothing.”

    What is clear is that we are seeing a modal shift away from cars, a shift that we need to see, and I accept that there is a legitimate case for e-scooters to form part of that mix in the future. However, before pushing ahead with the expansion of their legal use, the Government should be aware of the strength of feeling that exists in communities such as the one that I represent: a view that is shaped by residents’ lived experiences of e-scooters as a nuisance closely linked to antisocial behaviour. Their stance—and that of charities such as Guide Dogs and the Royal National Institute of Blind People which represent the concerns of some of the most vulnerable people in our communities—is that the Government should not proceed with the legalisation of privately owned e-scooters on the basis of the limited evidence available from the designated rental areas alone. Instead, they should look at strengthening regulation, and put public safety first in all their decisions.

    Earlier this year the former Transport Secretary, the right hon. Member for Welwyn Hatfield (Grant Shapps), said that the Government planned to introduce measures concerning e-scooters in the Queen’s Speech. Those measures never came. A wider transport Bill was also promised, but we learned this week from the new Transport Secretary that it was unlikely to see the light of day in this Parliament. That sheds further light on the recent response to a written question from my hon. Friend the Member for Warwick and Leamington (Matt Western) on e-scooter regulation, in which the Minister of State, Department for Transport, the right hon. and learned Member for South East Cambridgeshire (Lucy Frazer) said that the Government would legislate on micro-mobility “when parliamentary time allows”.

    The Transport Secretary at least acknowledged this week that the merry-go-round of Ministers in the Department had contributed to legislative gridlock, but whichever way we look at it, it is not good enough. I should therefore be grateful if, in his response, the Minister could provide a more substantive update on the overdue transport Bill, as well as any necessary secondary legislation to introduce regulations on electric scooters as a defined form of micro-mobility.

    In its 2020 report, the Transport Committee said that the Government should be

    “developing and implementing a sensible and proportionate regulatory framework for legal e-scooter use, drawing on lessons from other countries, which ensures that potential negative impacts on pedestrians and disabled people are avoided.”

    That still has not happened, and it needs to happen now.

  • Huw Merriman – 2022 Speech on Southeastern Railway Timetable Changes

    Huw Merriman – 2022 Speech on Southeastern Railway Timetable Changes

    The speech made by Huw Merriman, the Minister of State at the Department for Transport, in Westminster Hall, the House of Commons, on 6 December 2022.

    It is a pleasure to serve under your chairship, Ms Harris. I thank the hon. Member for Eltham (Clive Efford) for securing this important debate on Southeastern’s rail timetable changes, and I thank all right hon. and hon. Members who have spoken. I have always been a south-eastern MP. Over the past seven years, I have shared debates with many Members or their predecessors in Westminster Hall, the main Chamber and, indeed, meetings on Southeastern. I declare that as an interest, but I have always enjoyed working with south-eastern MPs.

    I will do my best to cover the rationale for these changes and to explain the positives and negatives. I will explain the positive changes, although sadly there are no Members present from the constituencies where those changes will take place. I will certainly talk more about the consultation—or lack of one, as Members have pointed out. I will write to all Members who have contributed, so if I have not answered their points directly, I will ensure that we do so via correspondence.

    I have met many Members, including my right hon. Friend the Member for Bexleyheath and Crayford (Sir David Evennett), and they have made their points with force. I appreciate what they said because I empathise with colleagues and their constituents who believe that the changes will negatively impact them. With any timetable change, some will feel that they are losing out. There is ultimately no way of making changes that will please everyone who uses the railway, but the changes are necessary, and I hope to highlight some of the reasons behind it.

    The changes are driven by our current financial and travel habit situation. Travel habits have changed and there is a need to make our railways more financially sustainable, as well as improving their reliability. That has been the starting point. Within that framework, the team has worked hard to ensure that we will build a more resilient and reliable timetable through the process; again, I will talk more about that. The benefits of resilience and reliability will be there for all who use Southeastern, and we must look at the network as a whole. We must acknowledge that the pandemic has caused changes in travel habits, with many people who can adopting a hybrid approach, working from home some days of the week and/or travelling at different times of the day to avoid peak times. The new timetable needs to reflect that.

    The changes in travel habits, alongside the successful introduction of Elizabeth line services, mean that all-day weekday demand on Southeastern services is around 70% of pre-covid levels. That figure drops to between 50% and 65% during peak periods. Demand simply does not warrant 2019 levels of service provision. The Government have earmarked £16 billion of funding for rail services since the start of the pandemic. That is taxpayers’ money and is clearly unsustainable in the long term, so the Department has asked all operators, not just Southeastern, to develop timetables that are appropriate to customer demand and that deliver good value for the taxpayer while prioritising the punctual services that customers rightly demand.

    Clive Efford

    Will the Minister give way?

    Huw Merriman

    Can I go on a little further? I will touch on the three key reasons why Southeastern has changed its timetable and then I will give way. The first reason is efficiency and the post-covid rail situation. The timetable reduces train mileage to better match capacity to demand and changes the underlying structure to improve efficiency. At a time of unprecedented pressure on Government finances, this will save significant taxpayer subsidy and is essential to enable Southeastern to meet its spending review budgets. Southeastern is taking the opportunity to remove first-class seats from its mainline services, freeing up almost 4 million extra seats for all each year. That creates capacity without adding cost.

    The second reason is punctuality and reliability, which are the No. 1 drivers of customer satisfaction as measured by Transport Focus. Today’s timetable includes many crossing moves at key junctions that have a damaging impact on performance. Furthermore, at times of service disruption, the current timetable leads to the spread of delays to other routes and makes it much harder to recover the service. By deconflicting key junctions and changing the base structure, the new timetable is estimated to deliver a 12% reduction in cancellations and a 3% improvement in on-time station stops across the whole Southeastern network services. That is 300,000 more on-time station stops ever year. I want to make clear that reducing the number of London terminals directly served on some routes, which have been touched on today, will dramatically reduce the number of trains having to make complicated crossing moves at Lewisham, a notorious bottleneck. That will significantly improve performance for everyone using Southeastern.

    I will turn to the third part of the rationale, which is flexibility. The change provides a simpler, cleaner, basic structure from which services can be altered far more easily and efficiently. Should demand patterns change in the way that we all want them to, services can more easily be scaled up—or down, if that is not the case—subject to available funding, of course.

    Clive Efford

    The Minister gave figures for the reduction in demand. According to the ORR report I have in front of me, the peak of 183.2 million passenger journeys was in 2018-19. That is back up to 97.8 million, which is well over 50%. That is not the 65% reduction that I think he quoted. It is similar with the passenger kilometres, which are at 2,543 million, which is way over 50% of where we were at the highest point. What is happening is that rail services are recovering after covid, as we would expect. It is too early to make these decisions.

    Huw Merriman

    I am happy to send our statistic base to the hon. Gentleman and others who have contributed to the debate, so that we can agree on our starting point. The ORR report also demonstrates that passenger contributions through the fare box were more than £12 billion during pre-covid time, and we have got back to only £6 billion. That in itself demonstrates that we do not have the same patronage across our services. He will know that commuting has been the worst hit, because commuters can work differently. I am confident that my evidence base will stack up for this, but I will exchange it with him and other to ensure that is the case. I am about to come to consultation, but I will take an intervention.

    Matthew Pennycook

    I want to probe the Minister a little further on levels of demand. Southeastern approached the Department for the derogation on 22 June, so were using demand data from that time. Will the Minister give us a sense of what the Department thinks is the permanent level of demand reduction? Or does he accept that passenger numbers are steadily recovering, which may require the timetable to shift again very quickly?

    Huw Merriman

    Again, we will come back to that. The point I would bring back is that during the peak times we have largely been talking about, the 70% of pre-covid level figure drops to 50% to 65% during those peak periods. We are arguing about different parts of the service at different times. That is why I want to write, to explain exactly where my base is. Members can write back and say that they have a different base.

    There have been a lot of points about transparency. I hope that right hon. and hon. Members who have met me know that I have an absolute desire to ensure that all the facts that I have are all the facts that right hon. and hon. Members will have—[Interruption.] I will take one more intervention; why not?

    Sir David Evennett

    I totally agree that the Minister has been helpful and transparent. We are very grateful for the meetings that we have had. My concern is that if there is no train service on the Bexleyheath line to Charing Cross at weekends, the passenger numbers will fall. Therefore, it is a flawed argument. I hear what has been said about the peak period, but I am also concerned about the weekends. We have already heard about the disadvantage for certain members of our communities who will not go up to London. It could be that Southeastern loses a lot more passengers and revenue at the weekends.

    Huw Merriman

    My right hon. Friend makes a good point. This is the challenging balance for Government and train operators. The cloth has to be cut accordingly. If I look at my Southeastern service, I am now down to an hourly service, without the benefit of going up to Cannon Street but having to change at London Bridge, in the same way that Members are about to experience with their constituents.

    I recognise the danger that, in order to grow the railway, it is necessary to demonstrate a positive experience. We do not want to get to a situation where the railway service looks like the bus service. At the same time, there has been time taken post pandemic to assess how passenger numbers have been performing and they have not performed with the level of uptick that we need to give us an indication that people will not change their work habits—they are not going to return to the office five days a week. That is why difficult decisions have had to be made, but my right hon. Friend makes a very good point and it will be taken into account.

    On consultation, there has been a need to recast the Southeastern timetable for many years. The last recast was over a decade ago, when Southeastern’s highspeed services were introduced. Even before the pandemic, the timetable no longer matched demands and had inherent efficiency and structural performance issues. As has been pointed out, Southeastern has changed its timetable 15 times since March 2020. Coming out of the pandemic, the industry has had to continue to work at pace to provide rail timetables that meet the new travel patterns and carefully balance cost, capacity and performance.

    Operators have had to move at speed to address changes in demand and deliver cost-efficient timetables. That means that traditional public consultation has not always been possible. It takes many months to design and consult on a timetable, and it would have been challenging for Southeastern to conduct a meaningful consultation without time to change the timetable based on the feedback it received. That ultimately means money spent on running an inefficient timetable for longer, costing the taxpayer money. Ministers at the time thought that this was unacceptable, and, as a result, agreed to allow operators to implement demand-led timetables through 2020 without consulting formally.

    Going forward, fiscal pressures may mean that other relatively short-notice timetable changes need to happen. However, there are lessons to be learnt from this timetable change on engagement and information sharing with stakeholders, even if timescales are compressed. I say to all right hon. and hon. Members present that I will ensure that if changes need to be made there will be transparency and engagement with Members of Parliament and other stakeholders at the earliest opportunity. It may not be possible to do a full 16-week consultation, but I will ensure that the starting point is with Members in this place. That is what I would expect, and I give them that assurance.

    While I am giving assurances, I was also asked by my hon. Friend the Member for Old Bexley and Sidcup (Mr French) for an assurance that there are no plans in place to close Albany Park station: there are no plans in place to close Albany Park station.

    Vicky Foxcroft

    There has been quite a lot of talk about Lewisham station, which is in my constituency. I can assure the Minister that Lewisham station is absolutely rammed at times, and there have been humungous safety concerns around it and the rerouting of passengers. We have had many new developments going up in the area. In the spirit of the Minister wanting to do consultations, would he like to come and meet me and Lewisham station’s user group—who are very expert in the rail network and Lewisham station—to hear their views on what might happen as we proceed?

    Huw Merriman

    I have always enjoyed spending time with the hon. Member—if that does not damage her electoral chances—so I would be very happy to meet her and the user group. I will put out another offer at the end of my speech.

    Since the publication of the timetable in September there has been a mixed reaction from stakeholders. Many are pleased by the delivery of long-held ambitions on their routes, but others, such as those on the Bexleyheath and Sidcup line, are concerned about the loss of direct services to either Cannon Street or Charing Cross stations at off-peak times. All passengers affected by losing direct services can change at London Bridge to access high-frequency services to either station at no extra cost, and without having to use the tube. I see the hon. Member for Eltham shaking his head—that is a change I do on a regular basis, and I know what it takes. I will explain why it is not the poor experience that some may think it to be.

    London Bridge is a modern station that has been designed for high volumes of interchanging passengers. I understand that some Members have concerns about changing there, but I can assure them that, as someone who does the change often, the station is well designed for that purpose. We believe it is one of the best in the country. The station is well lit, is sheltered and has full CCTV coverage. Southeastern has completed an equalities impact assessment and has made further improvements, which include the increased provision of dedicated mobile assistance staff, on-site lift engineers to ensure that all platforms remain accessible and on-site paramedics for any emergencies.

    I turn to some of the benefits that Members who are not here might receive from the timetable change.

    Janet Daby

    In conversation, many of my residents raised concerns about their daughters working up town quite late. The parents and the young women like the reassurance that they can get on the train at one end and be taken straight to their destination at the other, rather than having to change at London Bridge—no matter how lovely that station may be.

    Huw Merriman

    That experience involves getting off the platform, taking the lift—while staying within the station, not going all the way through the station—and then going back up the lift to another platform that can be seen directly. It is a change that I see many do daily. I recognise that it is not ideal, and we would rather that it did not occur, but it is a safe, well-designed and modern station environment. I hope that that reassurance can be given to those who may be concerned.

    Let me turn to the benefits. As with any timetable change, there are trade-offs. Inevitably, those who feel that they are losing out are making their voices heard. However, as well as the improved performance, which we believe will benefit everyone, the changes deliver a wide range of other benefits. In the metro area, passengers will benefit from the reintroduction of peak Beckenham Junction to Blackfriars services, and all metro services on the Herne Hill line will be extended to Orpington, which will benefit Bickley and Petts Wood. Bexleyheath line customers will enjoy an uplift to four trains per hour on a Sunday from the current two per hour. Passengers on that line will also have off-peak connections to London overground via New Cross for the first time.

    The Sidcup line will receive a new peak service to Blackfriars via Denmark Hill, and Swanley will gain an all-day fast service via London Bridge. Woolwich line passengers will benefit from the new Elizabeth line offering 10 trains per hour from Abbey Wood at peak times, and eight for the rest of the day, as well as extra services on the DLR from both Woolwich and Greenwich. On the main line, the December 2022 timetable will deliver the long-awaited service from Maidstone East to the City of London in under an hour. Tunbridge Wells and Hastings services will see journey time improvements in the morning peak, and there will be new peak services between Cannon Street and Tonbridge. Finally, local services in Kent will see a service doubling of one to two trains per hour between Strood and Paddock Wood, which will improve connectivity on that corridor.

    To conclude, I appreciate the concerns raised by some Members. We should bear in mind that the timetable changes will undoubtedly be affected by the planned industrial action. When we can evaluate, we will. There will be transparency. We will reflect and act accordingly. As part of that process, I can perhaps visit more services and stations. I have already given one offer, across the Chamber, to the hon. Member for Lewisham, Deptford (Vicky Foxcroft). Perhaps I can also offer to visit my hon. Friend the Member for Old Bexley and Sidcup and my right hon. Friend the Member for Bexleyheath and Crayford. I am keen to find out how the changes are bedding in. I ask all right hon. and hon. Members to allow the changes to bed in and see whether they work.

  • Janet Daby – 2022 Speech on Southeastern Railway Timetable Changes

    Janet Daby – 2022 Speech on Southeastern Railway Timetable Changes

    The speech made by Janet Daby, the Labour MP for Lewisham East, in Westminster Hall, the House of Commons, on 6 December 2022.

    It is a pleasure to serve with you in the Chair, Ms Harris. I am grateful to my hon. Friend the Member for Eltham (Clive Efford) for securing such an essential and necessary debate. I share many of the concerns that have been expressed by other Members and hon. Friends.

    The changes will be implemented in just five days’ time. They have been very controversial, to say the least. South London has always been seen as the poor relation to north London in terms of transport connectivity. In Lewisham East, we do not have the Elizabeth line, the docklands light railway, the Jubilee line and so on. We rely on rail services to travel. They are essential. The changes reduce connectivity in areas south of the River Thames. That means that for users of Blackheath station the number of direct trains to Charing Cross is dramatically reduced. In fact, there will be no direct trains to Charing Cross during off-peak times.

    The new timetable clearly creates problems, not solutions, for many of my constituents. I will share with the Chamber two significant quotes from constituents. One said:

    “Changing at London Bridge will be difficult for me as a registered blind person with severe arthritis. I avoid changing trains as a rule. The changes will make any trips to Charing Cross or Waterloo significantly harder and more time-consuming for me. I will probably stop going into London unless I have to”.

    Another constituent said:

    “My elderly neighbours rely on the service to Charing Cross for entertainment and for connecting trains to Kings Cross. They have told me that the change at London Bridge is so stressful that they will probably stop taking the train altogether. They are aged 91 and 85 years old and the escalators and lifts at the New London Bridge present too much of an obstacle for them.”

    Southeastern really needs to ask whether it is trying to deter people from using the train service, or is it trying to encourage people to use it. It seems that the former is being achieved. My concerns about the timetables include the impact on the safety of young girls, women and vulnerable people, as they have to make an extra change at London Bridge late at night. I am concerned about commuters’ ability to get to work on time and about the timetable making it harder for Londoners to use public transport during the climate crisis, as already mentioned by my hon. Friend the Member for Lewisham, Deptford (Vicky Foxcroft).

    Blackheath councillors and I started a petition as soon as we heard about the proposed changes and cuts to the trains, to call for the reversal of the timetable. It was signed by hundreds of local people. Last week, the petition was handed in at Southeastern headquarters. What has angered many residents is the fact that local people have not had the chance to be consulted on the changes. It is outrageous that the Government have allowed Southeastern to implement the changes without a consultation, which is entirely unacceptable.

    My Blackheath constituents have written to me endlessly on this matter. They need to be heard. That is why I did a survey asking for their views on the timetable. Of the 1,151 households who responded, 98% said that Southeastern should not go ahead with the timetable. Some 96% said that the timetable changes will make their journeys more difficult. When asked what concerned them most about the timetable changes, the top three answers were: the safety of vulnerable people, including young women and those with disabilities, travelling back from central London; the fact that the timetable would make them change their commuting journey; and increased crowding on trains for those using Blackheath station. Lastly, when we asked whether Southeastern should have consulted on the changes, 96% of respondents agreed. I also agree, and I encourage the Government to ask Southeastern to press the pause button on the plans. Will the Minister tell us that all future significant train cuts to services will be met with transparency and consultation?