Stephen Timms – 2014 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Stephen Timms on 2014-03-26.

To ask the Secretary of State for Work and Pensions, what measures he has in place to establish the extent to which work programme providers have assisted participants to improve their literacy and numeracy skills.

Esther McVey

The Work Programme is designed to be flexible and tailored to each individual, with some participants requiring more support than others which may include assistance in improving their literacy and numeracy skills. The Department has a robust performance management regime which includes assurance of service delivery at individual participant level