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  • Lilian Greenwood – 2016 Parliamentary Question to the Department for Transport

    Lilian Greenwood – 2016 Parliamentary Question to the Department for Transport

    The below Parliamentary question was asked by Lilian Greenwood on 2016-02-23.

    To ask the Secretary of State for Transport, pursuant to the Answer of 22 February 2016 to Question 27121, what the implied average annual season ticket fare referred to in that Answer is.

    Claire Perry

    The cost of annual season tickets varies by route. The Department for Transport has access to commercially confidential information which allows us to assess how many season tickets have been sold at which prices, to determine the average season ticket price. This process was originally carried out using 13/14 sales data and then increased in line with regulated fares policy. Because this information is derived from information we are licensed to use, from the Association of Train Operating Companies (ATOC), we are not able to share this publically.

  • Lilian Greenwood – 2016 Parliamentary Question to the Department for Transport

    Lilian Greenwood – 2016 Parliamentary Question to the Department for Transport

    The below Parliamentary question was asked by Lilian Greenwood on 2016-02-23.

    To ask the Secretary of State for Transport, with reference to the oral contribution of the Parliamentary Under-Secretary of State for Transport of 10 December 2015, Official Report, column 1132, on smart ticketing, whether the £80 million funding referred to has been allocated to the South East Flexible Ticketing programme; and what proportion of that funding his Department has so far spent on which elements of that programme.

    Claire Perry

    Smart ticketing was taken forward by the Coalition Government after 2010. I can confirm that £80m was allocated to the South East Flexible Ticketing (SEFT) programme. So far, £39.11m has been spent on the SEFT programme to develop a central back office for the entire rail industry to use and towards the costs to train operators of new infrastructure and upgrades.

    We are working with the industry to find the best way to deliver smart ticket solutions that meet customers’ needs and take advantage of technological improvements, so ensuring that everyone is benefitting from 21st century ticketing.

  • Andrew Murrison – 2016 Parliamentary Question to the Department for Transport

    Andrew Murrison – 2016 Parliamentary Question to the Department for Transport

    The below Parliamentary question was asked by Andrew Murrison on 2016-02-23.

    To ask the Secretary of State for Transport, what the timetable is for the provision of free Wi-Fi connections on board all (a) Network Rail and (b) Transport for London carriages.

    Claire Perry

    Network Rail does not run train carriages, however, working with train companies operating franchises in England and Wales, we have committed that 90% of passenger journeys will benefit from free Wi-Fi by the end of 2018.

    The decision on provision of free Wi-Fi within non-franchised operations, including Transport for London (TfL), is not a responsibility for the Department for Transport. Decisions relating to implementation of On-Train Wi-Fi within TfL carriages is devolved to the Mayor of London.

  • Andrew Gwynne – 2016 Parliamentary Question to the Department for Transport

    Andrew Gwynne – 2016 Parliamentary Question to the Department for Transport

    The below Parliamentary question was asked by Andrew Gwynne on 2016-02-23.

    To ask the Secretary of State for Transport, if he will take steps to reduce the amount of litter on Highways England’s road network; and if he will make a statement.

    Andrew Jones

    Highways England, as a Government Owned Company, is responsible for complying with the mandatory legal requirements under the Environmental Protection Act 1990, which includes removing litter on England’s motorways. Collecting litter puts road workers at risk and is a costly operation, so Highways England works collaboratively with a number of organisations to promote anti-litter campaigns.

  • Andrew Gwynne – 2016 Parliamentary Question to the Department for Transport

    Andrew Gwynne – 2016 Parliamentary Question to the Department for Transport

    The below Parliamentary question was asked by Andrew Gwynne on 2016-02-23.

    To ask the Secretary of State for Transport, if he will take steps to reduce the amount of litter on Network Rail’s land; and if he will make a statement.

    Claire Perry

    This is an operational matter for Network Rail, but I acknowledge the Honourable Member’s concerns and note the size of Network Rail’s estate. I have been informed by Network Rail that it has policies on litter removal that are consistent with current legislation and that it already takes all practicable measures within its resources.

    In cases where litter is on operational land, removal may only be dealt with when lines are closed for other maintenance activity, to avoid inconvenience to passengers and compromising safety. The company also prioritises litter clearance based on safety.

    Network Rail has a 24 hour National Helpline on 08457 11 41 41, whose remit includes handling requests from local authorities and the public, to clear line-side areas.

  • Kate Hoey – 2016 Parliamentary Question to the Department for Transport

    Kate Hoey – 2016 Parliamentary Question to the Department for Transport

    The below Parliamentary question was asked by Kate Hoey on 2016-02-23.

    To ask the Secretary of State for Transport, what steps he is taking to ensure that rail companies improve their passenger safety procedures.

    Claire Perry

    Britain is known for having one of the safest railways in Europe for both passengers and for workers, but we cannot be complacent.

    The Office of Rail and Road’s duty is to ensure that those responsible for keeping Britain’s railways safe for passengers and providing a safe place for staff to work do so.

  • Kate Hoey – 2016 Parliamentary Question to the Department for Transport

    Kate Hoey – 2016 Parliamentary Question to the Department for Transport

    The below Parliamentary question was asked by Kate Hoey on 2016-02-23.

    To ask the Secretary of State for Transport, what assessment he has made of the merits of staffing (a) railway stations and (b) trains.

    Claire Perry

    The safety of passengers and rail users is paramount on the railway and the Department for Transport would never do anything to put passengers at risk.

    We do regulate Ticket Office opening times through the Ticketing and Settlement Agreement, but staffing levels beyond this are a matter for the operators as we believe that they are best placed to determine how to meet the needs of their passengers.

  • Kate Hoey – 2016 Parliamentary Question to the Department for Transport

    Kate Hoey – 2016 Parliamentary Question to the Department for Transport

    The below Parliamentary question was asked by Kate Hoey on 2016-02-23.

    To ask the Secretary of State for Transport, what discussions his Department has had with London Underground (LU) on the effect on passenger safety of reducing staffing on LU.

    Mr Robert Goodwill

    The Department’s Ministers and officials have regular meetings with Transport for London (TfL) where many issues are discussed, including TfL’s plans to change the way Underground stations are operated and staffed, and to improve the service they provide to customers. I am assured that the changes introduced by TfL will not have a detrimental impact on passenger safety.

  • Kate Hoey – 2016 Parliamentary Question to the Department for Transport

    Kate Hoey – 2016 Parliamentary Question to the Department for Transport

    The below Parliamentary question was asked by Kate Hoey on 2016-02-23.

    To ask the Secretary of State for Transport, if he will make an assessment of the effect on passenger safety of reducing staffing at control rooms on London Underground.

    Mr Robert Goodwill

    The department is confident that the changes introduced by Transport for London will not have a detrimental impact on passenger safety on the London Underground.

    Not every London Underground (LU) station has a Station Control Room, as they are not a safety or security requirement at all stations. In advance of making the recent changes, LU reviewed the requirement for a Control Room at each station to determine their necessity based on individual station and staff needs.

    At some locations it was decided that there was no longer a requirement for a Control Room as there were better ways to provide Control Room functionality in the station. Moving station staff into customer facing areas increases their ability to identify suspicious behaviour and to report it.

  • Kate Hoey – 2016 Parliamentary Question to the Department for Transport

    Kate Hoey – 2016 Parliamentary Question to the Department for Transport

    The below Parliamentary question was asked by Kate Hoey on 2016-02-23.

    To ask the Secretary of State for Transport, if he will make an assessment of the effect on passenger safety of reduced staff numbers on London Underground.

    Mr Robert Goodwill

    The safety of customers and staff is the top priority of Transport for London (TfL). TfL work as a team with London Underground (LU), the police, emergency services and my department, to prepare for, and deal with, incidents that threaten the security of the transport network. Station staff are supported by the LU Control Centre, which operates 24 hours a day, seven days a week, working closely with the police, with access to CCTV cameras and other systems in order to manage and respond to incidents.

    LU will continue to ensure there are sufficient staff in place to maintain each station’s security, congestion control and emergency plans.