The comments made by Ellie Reeves, the Shadow Solicitor General, on 22 October 2020.
Communication with survivors of rape and domestic abuse is essential to maintain confidence in the criminal justice system. But this report shows a stark deterioration and a lack of Government action over the last two years.
The fact that so few case letters are of the right quality, and so many are lacking in empathy, is a stark reminder that the Conservatives are letting down victims.
The CPS must urgently review whether it is delivering on its commitments to ensure victims have faith that the criminal justice system will be there for them.