The below Parliamentary question was asked by Nicholas Brown on 2016-02-22.
To ask the Secretary of State for Culture, Media and Sport, what duties apply to betting companies to ensure that vulnerable customers using their services gamble responsibly.
David Evennett
One of the three key licensing objectives set out in the Gambling Act 2005 is that vulnerable people should be protected from harm. All betting shop operators are required by the Gambling Commission’s Licence Conditions and Code of Practice (LCCP) to have policies and processes in place to meet this objective. In addition, the industry trade body, the Association of British Bookmakers (ABB), has a mandatory code of conduct which places additional social responsibility requirements on all of its members.
The rate of problem gambling is at 0.6% of the adult population, which is lower than comparable jurisdictions (USA, South Africa or Australia). However we recognise that rates are significantly higher among some sections of the population, such as young men, and that gambling-related harm is a real and significant problem. The majority of current provision for treatment of problem gamblers is through the Responsible Gambling Trust’s funding of organisations such as GamCare, who provide a helpline and counselling services, and the Gordon Moody Association, which provides specialist residential treatment. Local treatment can be found through GPs and NHS addiction clinics, there is also a specialist NHS service treating gambling disorder, based in London.
The Government is committed to ensuring that people are protected from being harmed or exploited by gambling. The Minister for Sport and Tourism has explained to the gambling industry that they are expected to demonstrate that they are improving existing player protection initiatives and evaluating the effects of previous initiatives. As the Minister said at the recent RGT harm minimisation conference, government and industry should never feel that there is an end point to social responsibility.
