Ann Coffey – 2016 Parliamentary Question to the Ministry of Justice

The below Parliamentary question was asked by Ann Coffey on 2016-05-03.

To ask the Secretary of State for Justice, what assessment he has made of the effectiveness of quality assurance procedures for registered intermediaries.

Mike Penning

Registered Intermediaries are required to adhere to professional standards as set out in a Code of Conduct and a Code of Ethics. Instances where performance falls below the required level can be investigated by the Quality Assurance Board which oversees and monitors quality issues and reports to the Ministry of Justice. A number of options are available for the board to take, including disciplinary action where it sees fit.