Tulip Siddiq – 2016 Parliamentary Question to the Home Office

The below Parliamentary question was asked by Tulip Siddiq on 2016-02-29.

To ask the Secretary of State for the Home Department, how many immigration advisers were registered with the Office of the Immigration Services Commissioner (OISC) in each year since 2009-10; how many complaints the OISC received about immigration advisers registered with them in each of those years; in how many of those complaints the OISC found wrongdoing on the part of the adviser; in how many such cases the OISC (i) took action against the adviser and (ii) referred the complaint; and how many immigration advisers were (A) prohibited and (B) suspended as a result of such action.

James Brokenshire

The Office of the Immigration Services Commissioner regulates organisations, which have differing numbers of advisers operating within them. The number of regulated organisations and corresponding number of advisers are set out below.

The Office of the Immigration Services Commissioner operates a complaints scheme in respect of regulated advisers. If a complaint is substantiated then the information obtained can be used to form the basis of a decision to refuse an application for registration or a decision to lay formal disciplinary charges. Information obtained as a result of a substantiated complaint can be used as part of less formal action including providing advice to the adviser or giving a notice to improve. There are no separate figures available for suspension or prohibition as these terms overlap with others within the OISC regulatory scheme. Details of complaints and their outcomes are set out below.