Tommy Sheppard – 2016 Parliamentary Question to the HM Treasury

The below Parliamentary question was asked by Tommy Sheppard on 2016-07-20.

To ask Mr Chancellor of the Exchequer, what steps his Department is taking to process tax credits claims for terminally ill people; and if he will consider introducing a fast track system as applied to claims for other allowances.

Mr David Gauke

HMRC provide a tailored support service for vulnerable customers. If a customer who is terminally ill advises HMRC that they require extra help, HMRC’s ‘Needs Enhanced Support’ team will help the customer throughout the claims procedure, accelerating the process where appropriate.

There are no current plans for HMRC to introduce a specific fast track service for tax credit customers who are terminally ill.