Tom Brake – 2016 Parliamentary Question to the Department for Transport

The below Parliamentary question was asked by Tom Brake on 2016-01-13.

To ask the Secretary of State for Transport, what requests for information his Department made regarding the cutting to 15 minutes the length of delay after which compensation for train passengers will kick in.

Claire Perry

In our manifesto we committed to improve compensation for delayed rail passengers and the Spending Review reiterated this. We have already changed the system to get compensation paid in cash, not travel vouchers, and we are putting new compensation obligations like automatic delay/repay into future franchise specifications.

We will negotiate hard with rail operators to get even better compensation arrangements for passengers and are considering options on this at the moment.