The speech made by Louise Haigh, the Shadow Rail Minister, in the House of Commons on 1 December 2022.
I thank you, Madam Deputy Speaker, and Mr Speaker for granting this important urgent question. Rail services across the north are once again in meltdown. Today, almost 40 services have been cancelled on TransPennine Express alone—and those are just the published figures, because they were cancelled overnight. People are cut off from jobs and opportunities, investors I spoke to this morning in Manchester are thinking twice about investing in the north, and businesses are unable to recruit because their potential employees simply cannot rely on the train to get to work. The damage that this fiasco is doing is enormous, and in just 11 days, major timetable changes are due to come into force. I do not say it lightly, but if this were happening elsewhere in the country, the Government would have taken far greater action by now. Instead, they have—not just for weeks, but for months and years—forced the north to settle for a sub-standard service and to accept delays, cancellations and overcrowding.
Not only did Ministers allow that, but they actually rewarded the abject failure of the operators. Six years ago, TransPennine Express had exactly the same issues it faces today. Then, as now, it blamed staff shortages and rest day working. It said six years ago that it would recruit drivers and improve resilience, but here we are again, in crisis—and the public are paying the price. Have the Government sanctioned operators or demanded improvement? No. They continue to reward failing operators such as Avanti West Coast by extending their contracts. Yesterday, it was revealed that they signed off a decision for Avanti to hand over £12 million in taxpayers’ cash as dividends to its shareholders.
Enough is enough. We cannot continue like this. It is time for Ministers to take action. Will they put operators on a binding remedial plan to fully restore services or face penalties and withdrawal of the contract? Will they claw back the taxpayers’ money that Ministers have allowed to flow out in dividends? Can the Minister confirm whether the Secretary of State is preventing an offer on rest day working between operators and unions? Enough is enough. We cannot continue like this.
Huw Merriman
I agree with the hon. Lady: we cannot continue like this. That is why we have set in place a series of talks and negotiations aimed at changing working practices so that train operators are not reliant on seeking the approval of workforce to run a seven-day operation. That just does not work for anyone—management, workforce or, indeed, passengers—because the train operators are then required to seek the voluntary assistance of workforce to work on certain days. The hon. Lady says that we cannot carry on like this and that enough is enough, so I hope that she will join me in pushing for reforms.
With regard to Network Rail reforms, a 4% plus 4% offer has been put on the table. That can be self-funded and allow workforce to move to better, more modern working jobs with more interaction with and assistance for passengers, and a better experience for workforce and the passenger. Yet we have been unable to reach an agreement. The hon. Lady refers to timetable changes. Those are vital for us to increase the number of Avanti services again, but if we have industrial action in December, it will be even more challenging to put them in place.
I join the hon. Lady in saying that enough is enough and that we need change. This Government are seeking to implement change, but as Opposition Members will know, that cannot be dealt with unilaterally. It requires the agreement of the unions to modernise and change working practices. That will give train operators the ability to roster on a seven-day working basis and to see training go through on a much swifter basis. We will then have the workforce in place and the resilience. I call on the hon. Lady to not just talk about the fact that we need change, but to work with us and to influence the unions to get that change delivered.
