Stephen Timms – 2016 Parliamentary Question to the HM Treasury

The below Parliamentary question was asked by Stephen Timms on 2016-10-20.

To ask Mr Chancellor of the Exchequer, whether the erroneous data source used by Concentrix to determine that a working tax credit claimant had an undeclared partner was provided by HM Revenue and Customs; and if he will make a statement.

Jane Ellison

HM Revenue and Customs provided cases to Concentrix where there was an indication that there may be something wrong with the tax credits claimed. Concentrix then applied their own data profiling techniques as well as data matching to identify claims that involved an increased likelihood of error or fraud. The detailed process for selecting claims for Concentrix compliance interventions is set out in sections A9 and A10 of the “specifications of requirement” annex of the Concentrix contract which can be found at: https://www.contractsfinder.service.gov.uk/Notice/85d1b730-5e4e-4be8-ae4c-3ac1f359afc7

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