Stephen Timms – 2016 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Stephen Timms on 2016-02-01.

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 28 January 2016 to Question 23991, whether calls to make a claim for benefit are free for all (a) pay-as-you-go mobile telephones, (b) monthly contract mobile telephones and (c) landline telephones.

Justin Tomlinson

All benefit new claims lines have 0800 numbers and are therefore free whether claimants call from mobile phones or landlines, with the exception of Universal Credit which has an 0345 number as the expectation is that claims are made online.