Stephen Timms – 2016 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Stephen Timms on 2016-01-25.

To ask the Secretary of State for Work and Pensions, if he will make an assessment of the case for a free telephone number for those using a pay-as-you-go mobile telephone to resolve administrative errors with benefit payments.

Priti Patel

The Department has no plans to make an assessment regarding provision of free telephone numbers for those using mobile telephones to resolve administrative issues. Calls to make a claim to benefit are free at the point of use.