Stephen Timms – 2014 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Stephen Timms on 2014-05-07.

To ask the Secretary of State for Work and Pensions, what progress he has made in implementing the Simple Payment initiative; how many people use it; and what steps he has taken to ensure its resilience.

Mike Penning

The Simple Payment service is continuously monitored to ensure satisfactory performance. As a result 99.82% of transactions over the past 6 months have completed successfully at the first attempt.

There are in total 137,617 customers registered to use the service.