Pete Wishart – 2014 Parliamentary Question to the Home Office
The below Parliamentary question was asked by Pete Wishart on 2014-06-18.
To ask the Secretary of State for the Home Department, how much HM Passport Office has paid in compensation for delays in customers receiving passports in each year since 2004.
James Brokenshire
Her Majesty’s Passport Office began recording data on complaints and compensation paid by various categories in 2005 so data is not held relating to 2004. Compensation paid to
passport applicants relating to complaints concerning application processing
delays amounted to:
|
2005 |
£13,064 |
|
2006 |
£18,684 |
|
2007 |
£1,888 |
|
2008 |
£2,090 |
|
2009 |
£1,504 |
|
2010 |
£11,978 |
|
2011 |
£933 |
|
2012 |
£2,999 |
|
2013 |
£1,445 |
