Paul Blomfield – 2016 Parliamentary Question to the Department for Business, Innovation and Skills

The below Parliamentary question was asked by Paul Blomfield on 2016-02-03.

To ask the Secretary of State for Business, Innovation and Skills, what assessment he has made of the reasons for the reduction in numbers of complaints made to the Pay and Work Rights Helpline since 2010.

Nick Boles

No assessment has been made of the reasons for the reduction in the number of complaints made to the Pay and Work Rights Helpline since 2010.

Since 1 April 2015, the Acas Helpline has, in addition to its usual services, been answering queries previously handled by the Pay and Work Rights Helpline. No formal assessment has been made at this time of the outcomes for workers, but we continue to work closely with Acas and four enforcement bodies to ensure the service is bedding in effectively and delivering the right outcomes for the public.