Matthew Pennycook – 2016 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Matthew Pennycook on 2016-10-10.

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure that personal independence payment assessments are undertaken fairly and appropriately.

Penny Mordaunt

Provider performance is measured across a range of contracted service levels, which set out the Department’s expectations for the delivery of the service. These include the requirements for the quality of assessments which are assessed through an independent audit. Contractual remedies are in place if the provider fails to deliver against the service standards.