Lord Mendelsohn – 2014 Parliamentary Question to the Department for Energy and Climate Change
The below Parliamentary question was asked by Lord Mendelsohn on 2014-03-17.
To ask Her Majesty’s Government what customer, user and satisfaction surveys were conducted in the last 12 months in the Department of Energy and Climate Change and the agencies that report to it; which of them have been reported to the management board in the last 12 months; and which were commissioned by the management board.
Baroness Verma
The Department of Energy and Climate Change has conducted 15 quantitative customer, user and satisfaction surveys in the last 12 months, the details of which are appended below. The results of all these surveys have been, or will be, published on gov.uk/decc.
The Department of Energy and Climate Change does not have any agencies which report to it.
No surveys were commissioned by the DECC Executive Committee: surveys are managed within individual policy areas, programmes and projects, with results reported to relevant internal boards.
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1. DECC Public Attitudes Tracker survey |
Quarterly waves |
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2. Quantitative research into public awareness, attitudes, and experience of Smart Meters |
Two waves |
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3. Smart Meters Early Learning Project Consumer Survey* |
One-off survey |
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4. DECC Community Energy Survey |
One-off survey |
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5. Green Deal Supply Chain research |
One-off survey |
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6. Non-Participants in GD Supply Chain |
One-off survey |
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7. Green Deal Household Tracker |
Three waves |
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8. Green Deal assessments research |
Three waves |
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9. Green Deal assessments research: Wave 1 follow up |
One-off survey |
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10. Green Deal customer journey research |
One-off survey |
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11. Research to explore consumer response to the potential use of winter fuel payments to invest in energy efficiency home improvements |
One-off survey |
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12. Questions on GfK Omnibus survey exploring ways to paying for energy saving home improvements* |
One-off survey |
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13. Questions on GfK Omnibus survey on Energy Performance Certificates and cash back incentives* |
One-off survey |
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14. Survey of applicants to the non-domestic Renewable Heat Incentive* |
One-off survey |
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15. Renewable Heat Premium Payment 2 evaluation* |
Two surveys of participating households. |
*Publication date to be confirmed.
