Holly Lynch – 2015 Parliamentary Question to the Department for Transport

The below Parliamentary question was asked by Holly Lynch on 2015-11-25.

To ask the Secretary of State for Transport, what assessment he has made of the (a) implications for his policies and (b) reasons for the finding of the Civil Service People Survey 2015 that Driver and Vehicle Standard Agency staff rated leadership and management the lowest in the civil service.

Andrew Jones

The Driver and Vehicle Standards Agency (DVSA) acknowledges that its 2015 Civil Service People Survey results are disappointing, and it is determined to improve its leadership and management of change. This is no easy task for an organisation of 4,500 people working across more than 500 sites. It has begun implementing actions to improve staff engagement, including creating forums for specific groups of staff to contribute to change, and Directorate and team meetings focussing specifically on staff engagement. It is also sending out its corporate senior leaders to talk to, and more importantly, to listen to its public-facing operational staff.