Greg Mulholland – 2016 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Greg Mulholland on 2016-03-21.

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to improve the assessment process for personal independence payments.

Justin Tomlinson

Since its inception, the system of assessing claimants’ eligibility for Personal Independence Payment (PIP) has been continually reviewed and refined in order to improve its efficiency, effectiveness and the claimant experience. We have worked extensively with PIP assessment providers and disability rights groups to make improvements to guidance, training and audit procedures in order to ensure a quality service.

The Government’s response to Paul Gray’s independent review of the process can be found at:


The Government has committed in legislation to a further independent review which will report by April 2017.