Frank Field – 2016 Parliamentary Question to the House of Commons Commission

The below Parliamentary question was asked by Frank Field on 2016-10-21.

To ask the Rt. hon. Member for Carshalton and Wallington representing the House of Commons Commission, on how many days under the current Travel Office contract the ticket machines situated in the House have been unable to print hon. Members’ travel tickets.

Tom Brake

The Trainline ticket machine situated in the Parliamentary Travel Office has been unable to print tickets on six separate days since September 2014, the latest period being 17–19 October 2016. The machine is owned by Trainline but it is CTM’s responsibility to ensure that they report any faults so that they can be fixed quickly and efficiently.

The ticket machine situated in the Members’ Centre in Portcullis House is maintained by IPSA and therefore the Commission does not hold records on the operation of that machine. However, officials are aware that the machine has been out of service since the beginning of September 2016.