David Amess – 2015 Parliamentary Question to the Department of Health

The below Parliamentary question was asked by David Amess on 2015-10-09.

To ask the Secretary of State for Health, whether the mechanisms used by NHS England to collect information on patient experience include metrics on (a) shared decision-making and (b) self-management.

Ben Gummer

NHS England collects patient experience information through a programme of national patient experience surveys, which depending on the survey, are managed by either NHS England or the Care Quality Commission.

National surveys containing questions that can be used to assess the extent to which patients feel they are being involved in shared decision-making include: the National Survey of Bereaved People, the Cancer Patient Experience Survey, the GP Patient Survey, and surveys in accident and emergency, maternity, mental health and inpatient settings.

Questions asking patients about their view and support to self-manage are included in both the Cancer Patient Experience Survey and the GP Patient Survey and in addition, NHS England is testing the use of a Patient Activation Measure within the National Health Service, to support self-management and person centred care.