Chris Ruane – 2014 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Chris Ruane on 2014-04-09.

To ask the Secretary of State for Work and Pensions, whether his Department has invoked penalty clauses for unacceptable performance standards of (a) Capita or (b) other private sector companies administering personal independence payments.

Mike Penning

The Department has applied performance measures against both of the Personal Independence Payment Assessment Providers and has recovered Service Credits (Financial remedies) in accordance with their contracts.

Specific application of service credits for Capita and Atos Healthcare is commercially sensitive information.