Chi Onwurah – 2015 Parliamentary Question to the Department for Culture, Media and Sport

The below Parliamentary question was asked by Chi Onwurah on 2015-10-26.

To ask the Secretary of State for Culture, Media and Sport, what discussions (a) Ministers and (b) officials of his Department have had with (i) telecoms companies, (ii) consumer groups and (iii) other interested parties regarding nuisance calls in the last 12 months.

Mr Edward Vaizey

It is unacceptable for consumers to be harassed by nuisance calls, and the Government takes this issue very seriously. We have strengthened the law and made it easier for the Information Commissioner’s Office (ICO) to take enforcement action, and have removed the fine cap for clamping down on those breaking the rules. We will soon be launching a consultation on proposals to legally mandate Calling Line Identification (CLI) for all direct marketing calls. We are encouraging the development of more innovative products to help consumers block unwanted calls, and have launched a competition fund with Innovate UK to achieve this.

Over the last 12 months the Secretary of State has had regular meetings with stakeholders covering various issues including nuisance calls. The Minister for Culture and the Digital Economy held a nuisance calls roundtable with a range of stakeholders including telecommunication companies, consumer groups and other interested parties. Officials hold regular meetings with stakeholders including Which?, Ofcom and the ICO.