Bridget Phillipson – 2016 Parliamentary Question to the HM Treasury

The below Parliamentary question was asked by Bridget Phillipson on 2016-02-09.

To ask Mr Chancellor of the Exchequer, what recent discussions he has had with HM Revenue and Customs (HMRC) on that body’s record of (a) call waiting times, (b) call handling and (c) the steps HMRC plans to take to increase the level of service to telephone customers.

Mr David Gauke

Treasury Ministers and officials have meetings with a wide variety of organisations in the public and private sectors as part of the process of policy development and delivery.

Details of ministerial and permanent secretary meetings with external organisations on departmental business are published on a quarterly basis and are available at:

http://www.hm-treasury.gov.uk/minister_hospitality.htm

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