Biography information for Mike Thornton – 2014 Parliamentary Question to the Home Office

The below Parliamentary question was asked by Biography information for Mike Thornton on Home Office.

1

James Brokenshire

Her Majesty’s Passport Office regularly reviews the guidance issued to the helpline
provider, and updates it to reflect any changes in processes or customer
requirements.

Information on the progress of applications can be provided from information
that is either live or updated daily, dependent on the nature of the enquiry.