– 2015 Parliamentary Question to the Department for Transport

The below Parliamentary question was asked by on 2015-02-11.

To ask Her Majesty’s Government what action they will take following the recent report of Passenger Focus, Ticket to Ride”

Baroness Kramer

To coincide with the publication of Passenger Focus’s report, ‘Ticket to Ride – an Update’, the Government commenced a consultation on 3 February 2015 on changes to the process for administering penalty fares appeals. The consultation closes on 27 April 2015. A copy of the consultation document is attached.