Tag: Parliamentary Question

  • Kirsten Oswald – 2016 Parliamentary Question to the Ministry of Defence

    Kirsten Oswald – 2016 Parliamentary Question to the Ministry of Defence

    The below Parliamentary question was asked by Kirsten Oswald on 2016-04-26.

    To ask the Secretary of State for Defence, with reference to the findings of the Annual Report 2015 of the Service Complaints Ombudsmen for the Armed Forces, what steps he is taking to reduce the reluctance of service personnel to raise complaints through the service complaints system.

    Mark Lancaster

    The Service Complaints Ombudsman’s annual report for 2015 was published on 25 April 2016. Whilst there are no recommendations in this year’s report, given the introduction of a reformed complaints system and a fundamentally new Ombudsman role, the Ministry of Defence (MOD) is curently considering the report in detail to see what lessons there are for the complaints process or wider policies.

    The aim of the reforms introduced on 1 January 2016 is to address long-standing concerns raised by the Service Complaints Commissioner that confidence in the system has been affected by complexity which has led to delay and by a lack of strong independent and effective oversight. Such a lack of confidence can in turn leave our personnel reluctant to raise issues and so have them resolved. The new process is streamlined, and Service personnel will now be able to approach the new Service Complaints Ombudsman if they are dissatisfied, which will make a real difference for individuals. The Ombudsman has significant new powers to hold the MOD to account for fair, effective and efficient complaints handllng. The Ombudsman comments in her report that she is hopeful that the new system will make a real impact on confidence levels. The MOD shares that view, and looks forward to the Ombudsman’s 2016 report for her assessment of whether the aims are being achieved.

    It is important that all Service personnel know where to get information about how to make a service complaint, as well as about the role of the new Service Complaints Ombudsman and how to contact her. We will take further steps to communicate as widely as possible through appropriate channels the role of the new Ombudsman, particularly to junior personnel, which will supplement and support the visits undertaken and communication material produced by the Ombudsman.

    Bullying, harassment and discrimination are not tolerated in the Armed Forces. Tackling such behaviour depends on our Service personnel having confidence that the complaints system will deal with their concerns appropriately and will treat them fairly. The Service Complaints Ombudsman will hold the MOD to account for how it handles complaints and how it treats its Service personnel under the complaints process. It is by raising complaints and approaching the Ombudsman if they are dissatisfied that complainants can ensure that the MOD is openly held to account. It is also through the Ombudsman’s recommendations that the MOD can identify where action needs to be taken to improve.

    The finding by the Service Complaints Ombudsman that proportionately more women feel moved to make a Service complaint than their male colleagues is a concern. The Ombudsman goes on to commend the work that is being done by the Army in particular, where the issue is the most acute, to tackle this. The initiatives that she sets out in the report are continuing.

    It is the responsibility of all those involved in the service complaints process to ensure complaints are handled effectively and efficiently. All complaints are to be dealt with promptly but fairly, regardless of the complainant’s rank or whether they are still serving. There have been no discussions with the Chief of the Defence Staff on the issues raised.

  • James Cartlidge – 2016 Parliamentary Question to the Department for Education

    James Cartlidge – 2016 Parliamentary Question to the Department for Education

    The below Parliamentary question was asked by James Cartlidge on 2016-06-08.

    To ask the Secretary of State for Education, what progress her Department has made on creating a £10 million fund for small schools to secure expert support and advice on converting to academy status.

    Edward Timpson

    This Government recognises the particular challenges facing small and rural schools and is committed to supporting them. We have announced a package of measures to guarantee the continued success of these schools, including £10 million to secure expert support and advice. Details on how this will be administered, and further information, will be available in due course.

  • Clive Efford – 2016 Parliamentary Question to the Department of Health

    Clive Efford – 2016 Parliamentary Question to the Department of Health

    The below Parliamentary question was asked by Clive Efford on 2016-09-02.

    To ask the Secretary of State for Health, what assurances he has received from Greenwich Clinical Commissioning Group that the £12 million saving promised by Circle Holdings plc as part of its successful bid for the contract to provide musculoskeletal services will not affect the quality of services to patients; and if he will make a statement.

    Mr Philip Dunne

    The procurement of local health services by means of competitive tendering is a matter for the local National Health Service.

    We are advised that NHS Greenwich Clinical Commissioning Group (CCG) undertook a review of the provision of musculoskeletal (MSK) services in the area in 2014, involving local general practitioners (GPs), secondary care clinicians, other MSK clinicians and patient groups. The CCG took account of this exercise in confirming its commissioning intentions for an integrated MSK service pathway. The CCG subsequently held a GP clinical commissioner-led provider engagement event on 2 March 2016 to seek feedback on the clinical service specification and the proposed contractual model.

    We understand that, as part of the procurement process, the MSK Programme Board was fully apprised of the Our Healthier South East London initiative, the predecessor to the Sustainability and Transformation Plan (STP) in respect of elective orthopaedic centres.

    We are advised that the Invitation to Tender (ITT) developed as part of the procurement exercise explicitly stated the aspirations of these two initiatives, in addition to the proposed implementation timeline. When submitting their bids, all prospective providers were required to confirm their understanding and acceptance of the planned new model of in-patient care. Patient choice continues to apply with regard to both this local procurement and the South East London STP proposals on elective care centres.

    We understand that the ITT issued to potential service providers, was divided into sections, with each section allocated a weighting. The financial weighting was designed to ensure that the selection of the preferred provider was driven by clinical quality scores whilst remaining within the CCG’s published financial envelope. The detailed clinical service specification will be used to hold the provider to account within the format of the NHS national standard contract.

    Health Ministers have not received any representations from local health practitioners in Greenwich with regard to the provision of MSK services in the area.

  • Grant Shapps – 2016 Parliamentary Question to the Department for Transport

    Grant Shapps – 2016 Parliamentary Question to the Department for Transport

    The below Parliamentary question was asked by Grant Shapps on 2016-10-17.

    To ask the Secretary of State for Transport, how much private funding has been secured for the High Speed 2 project from major corporate beneficiaries to date.

    Andrew Jones

    No private funding contributions have been secured for HS2 to date.

  • Mary Creagh – 2015 Parliamentary Question to the Department for Culture, Media and Sport

    Mary Creagh – 2015 Parliamentary Question to the Department for Culture, Media and Sport

    The below Parliamentary question was asked by Mary Creagh on 2015-11-04.

    To ask the Secretary of State for Culture, Media and Sport, whether he plans to revise his Department’s position on the European Commission’s Green Paper on safety of tourism accommodation services to take account of the recent coroner’s report on the death of Christi and Bobby Shepherd.

    Tracey Crouch

    The deaths of Christi and Bobby Shepherd were a horrific tragedy and our deepest condolences remain with their parents. The safety of tourists at home and abroad is an absolute priority and we will continue to keep the area under review.

    The Government is currently examining the Coroner’s recommendations from the inquest into the children’s deaths and will respond in due course.

  • Lord Moonie – 2015 Parliamentary Question to the Department of Health

    Lord Moonie – 2015 Parliamentary Question to the Department of Health

    The below Parliamentary question was asked by Lord Moonie on 2015-12-01.

    To ask Her Majesty’s Government how much NHS England pays for paracetamol, and how much paracetamol it procures annually.

    Lord Prior of Brampton

    NHS England has advised that it does not procure paracetamol. This is done by dispensing contractors in primary care and by hospital trusts in secondary care.

  • Frank Field – 2016 Parliamentary Question to the HM Treasury

    Frank Field – 2016 Parliamentary Question to the HM Treasury

    The below Parliamentary question was asked by Frank Field on 2016-01-06.

    To ask Mr Chancellor of the Exchequer, what the average time taken is by (a) Concentrix and (b) HM Revenue and Customs to process each tax credit claim adjustment; and what guidance there is in Concentrix’s contract on how long it should take to process each tax credit claim adjustment.

    Mr David Gauke

    The average time taken by Concentrix to carry out a tax credit intervention – from writing to the claimant, receiving and investigating any response, through to closing the case and making any adjustment to the award – is 91 days. The average time taken by HM Revenue and Customs (HMRC) is 64 days, but the figures are not comparable because the profiles of cases worked by Concentrix and by HMRC are different.

    Concentrix are required under their contract with HMRC to complete 80% of High Risk Change of Circumstances interventions (these are a subset of Concentrix’s caseload consisting of the highest risk cases) within 75 days and 100% of such cases within 90 days. So far in 2015/16 they have closed 95.5% of these interventions within 75 days.

  • Baroness Meacher – 2016 Parliamentary Question to the Department for Education

    Baroness Meacher – 2016 Parliamentary Question to the Department for Education

    The below Parliamentary question was asked by Baroness Meacher on 2016-02-01.

    To ask Her Majesty’s Government how they define vexatious” in relation to the objections submitted to the Office of the Schools Adjudicator by secularist campaigning groups over the last two years.”

    Lord Nash

    On 25 January 2016, the Secretary of State announced changes to the school admissions code, in order to give parents more of a say in the school admissions process so they can be confident the system works for them.

    The Government proposes that only local parents and local authorities should be able to refer objections about a school’s admissions arrangements to the Schools Adjudicator. The Government wants to ensure that the Adjudicator is able to focus on any concerns which parents may have about the fairness of the admission arrangements of their local school, and that adjudications are not held up by the need to consider large numbers of objections referred by interest groups from outside the area.

    The Department will conduct a full public consultation in due course and will give careful consideration to all the views expressed in that consultation.

  • Tom Watson – 2016 Parliamentary Question to the Cabinet Office

    Tom Watson – 2016 Parliamentary Question to the Cabinet Office

    The below Parliamentary question was asked by Tom Watson on 2016-02-25.

    To ask the Minister for the Cabinet Office, how he plans to reduce the cost per participant of the National Citizen Service.

    Mr Rob Wilson

    Consecutive, independent evaluations have demonstrated that National Citizen Service (NCS) delivers value for money and that the cost per participant has fallen since NCS began. In 2013, the NCS Trust, an independent social enterprise, was established to manage NCS and deliver the programme. Cabinet Office is working closely with the NCS Trust to develop their plans to extend NCS to 360,000 young people per year by 2020, whilst ensuring value for money for the taxpayer.

  • Flick Drummond – 2016 Parliamentary Question to the Ministry of Defence

    Flick Drummond – 2016 Parliamentary Question to the Ministry of Defence

    The below Parliamentary question was asked by Flick Drummond on 2016-03-21.

    To ask the Secretary of State for Defence, when the power systems upgrade for the Type 45 destroyer will commence fitting; and whether that work will be carried out by a contractor using facilities at HMNB Portsmouth for each ship in the class.

    Mr Philip Dunne

    On the question of when the power systems upgrade for the Type 45 Destroyers will commence, I refer the hon. Member to the answer I gave to Question 25149 on 8 February 2016 to the hon. Member for Dunfermline and West Fife (Mr Douglas Chapman).

    A decision on where the work will be carried out will be taken when the technical option and delivery model have been selected.