Tag: Heather Wheeler

  • Heather Wheeler – 2016 Parliamentary Question to the Department for Business, Innovation and Skills

    Heather Wheeler – 2016 Parliamentary Question to the Department for Business, Innovation and Skills

    The below Parliamentary question was asked by Heather Wheeler on 2016-01-27.

    To ask the Secretary of State for Business, Innovation and Skills, what recent assessment he has made of the relative competitiveness of the UK automotive industry.

    Anna Soubry

    In November last year the Automotive Council published a comprehensive report called The International Competitiveness of the UK Automotive Industry.

    The report is intended to illustrate where the UK has a competitive advantage over other countries, and to identify where additional attention from government and industry is needed. It will assist the Automotive Council in ensuring it focuses its resources on the areas that will offer the greatest return for the UK automotive sector, and in ensuring that the UK remains one of the most attractive places for investment.

  • Heather Wheeler – 2022 Tribute to HM Queen Elizabeth II

    Heather Wheeler – 2022 Tribute to HM Queen Elizabeth II

    The tribute made by Heather Wheeler, the Conservative MP for South Derbyshire, in the House of Commons on 10 September 2022.

    Thank you very much for calling me, Madam Deputy Speaker.

    I, along with most people in South Derbyshire, am so sad that Her Majesty Queen Elizabeth has left us. I, on behalf of the constituents of South Derbyshire, send our heartfelt condolences to the royal family. We have been so lucky for most of our lifetimes to have a Queen who has been totally dedicated to public service and duty. Queen Elizabeth showed us public servants how it should be done, and she remains an inspiration to me, as she has been for so many other people.

    I was lucky enough to have the honour of meeting her twice, once in Derby and once in Buckingham Palace. Both moments I will cherish for the rest of my days. At Buckingham Palace I was with my dear departed husband and spent a wonderful evening chatting with Queen Elizabeth and Prince Philip. All around us were buckets catching raindrops from a dodgy roof, which gave me the opportunity to share our mutual grief over leaking roofs and the different ways to try to fix them—probably not a conversation that many others have had with the Queen. She was amazingly knowledgeable on this subject, as on so much else.

    To close, our constitutional monarchy and its ability to adapt and change with the times is the envy of the world. None of us politicians is more important than our monarch. Ministers come and go, while the continuity of our monarchy provides us with an important balance of power, of which I am proud. May our beloved Queen Elizabeth II rest in peace, and long live King Charles III.

  • Heather Wheeler – 2022 Statement on Pay for the Senior Civil Service

    Heather Wheeler – 2022 Statement on Pay for the Senior Civil Service

    The statement made by Heather Wheeler, the Parliamentary Secretary to the Cabinet Office, in the House of Commons on 19 July 2022.

    I am today announcing the Government’s decision on pay for the Senior Civil Service.

    The Government received the Senior Salary Review Body’s (SSRB) 2022 report on 28 June 2022. This will be presented to Parliament and published on www.gov.uk.

    The Government value the independent expertise and insight of the Senior Salaries Review Body (SSRB) and take on board the advice and principles in relation to the Government’s recommendations. The Government partially accept the SSRB’s recommendations for 2022. In reaching this decision, the Government have carefully considered the need to maintain an effective senior civil service, affordability and fairness between senior pay and the delegated pay award of 3% set out in the pay remit guidance.

    SSRB recommendations set a 3.5% pay award with money allocated in the following priority order:

    An across-the-board increase for all senior civil servants of 3% from 1 April 2022.

    Increasing the pay band minimums from:

    SCS pay band 1: £71,000 to £73,000

    SCS pay band 2: £93,000 to £95,000

    SCS pay band 3: £120,000 to £125,000

    A further 0.5% to address pay anomalies.

    The Government’s responses to each of the SSRB’s recommendations are as follows:

    The overall figure should be limited to an across the board 2% increase in line with the lower end figure contained in the delegated pay remit guidance.

    The Government accept the recommendation to increase the pay band minimums.

    The recommendation of the anomalies pot is partially accepted and will be increased from 0.5% to 1%.

    Pay awards this year strike a careful balance between recognising the vital importance of public sector workers, while delivering value for the taxpayer, not increasing the country’s debt further, and being careful not to drive even higher prices in the future. Public sector workers benefit from some of the most generous pensions available. Sustained higher levels of inflation would have a far bigger impact on people’s real incomes in the long run than the proportionate and balanced pay increase set out.

  • Heather Wheeler – 2022 Statement on Severance Pay for Ministers

    Heather Wheeler – 2022 Statement on Severance Pay for Ministers

    The statement made by Heather Wheeler, the Parliamentary Secretary at the Cabinet Office, in the House of Commons on 11 July 2022.

    The severance pay for Ministers is established in legislation that was passed by Parliament in 1991 and that has been used by successive Administrations over several decades. The Ministerial and other Pensions and Salaries Act 1991 states that where a Minister of eligible age ceases to hold office and is not reappointed to a ministerial office within three weeks, they will be entitled to a severance payment of a quarter of their ministerial annual salary. The context of this legislative provision is the reality that ministerial office can end at very short notice indeed, that reshuffles are a fundamental part of the operation of Government and, by their nature, routinely remove Ministers from office, and that, unlike in other employment contexts, there are no periods of notice, no consultations and no redundancy arrangements. Section 4 of the Act therefore makes provision for severance payments.

    This is a statutory entitlement, and it has existed and been implemented for several decades, by Governments of all stripes. Severance payments were made and accepted by outgoing Labour Ministers between the Blair and Brown years, as well as during the Administration in 2007, and by Liberal Democrat Ministers during the coalition. To ensure transparency, severance payments are published in the annual reports and accounts of Government Departments. As an example of the previous operation of this provision, the data published in 2010 indicated that severance payments made to Labour Ministers in that year amounted to £1 million. Finally, let me be clear that although this is a statutory entitlement, Ministers are able to waive such payments. This is not a matter for the Government; it is an entirely discretionary matter for the individuals concerned, and this is an approach that has been taken before.

    Fleur Anderson

    Thank you very much for granting this urgent question, Mr Speaker. I welcome the fact that there is a Minister to respond. In the middle of a cost of living crisis, and with families struggling to make ends meet and get to the end of each month, the British public will be rightly watching this distracted Government with disgust. They are too busy infighting to provide real solutions, and to add insult to injury, thousands of pounds of people’s hard-earned taxes will be handed out to former Ministers. By my reckoning, £250,000 of severance pay will be given to Ministers who have not been reinstated. Five former Secretaries of State will receive more that £16,000 each, including the former Secretary of State for Education, who was in post for 36 hours and is due to receive close to the annual starting salary for a teaching assistant.

    This unprecedented wave of resignations and the avalanche of abdications make this a unique case. The vast majority were not sackings or forced resignations. The departures were caused entirely by a discredited Prime Minister clinging to office and a Conservative party unwilling to deal with it. Now our constituents are forced to foot the bill, paying for this Government’s chaos yet again. So I ask the Minister: what is the exact cost of these resignations to the taxpayer? Have any payments already been made to former Ministers? If so, how much and to whom? Will Ministers receive the severance in a one-off payment to their bank account? How do these payments represent good value for money to the public, and what arrangements are there to ensure that they can be waived, as she identified, and returned to the Treasury? Former Ministers need to look themselves in the mirror and decide if their constituents would wish them to accept this payment, and this whole Government must tell us if they can really defend this use of our money.

    Mrs Wheeler

    As I said earlier, and to answer the hon. Lady’s question, at this point no Ministers who resigned are entitled to receive a severance payment. We have a three-week window.

    Michelle Donelan (Chippenham) (Con)

    Does my hon. Friend agree that it is disingenuous of the Opposition to reference my alleged severance pay, as I made it clear almost immediately after resigning that I would not be taking such money?

    Mrs Wheeler

    Indeed, and I thank my right hon. Friend for confirming that she has already talked to the permanent secretary of the Cabinet Office and that she will not be receiving the payment.

  • Heather Wheeler – 2022 Statement on Transforming for a Digital Future Roadmap

    Heather Wheeler – 2022 Statement on Transforming for a Digital Future Roadmap

    The statement made by Heather Wheeler, the Parliamentary Secretary at the Cabinet Office, in the House of Commons on 9 June 2022.

    Later today, I will publish “Transforming for a Digital Future: Government’s 2022-25 Roadmap for Digital and Data”, which sets out an ambitious plan to ensure that, by 2025, we deliver a transformed, more efficient digital Government that provides better outcomes for everyone. I have requested that a copy of the full text be deposited in the Libraries of both Houses in Parliament.

    The importance of digital and data

    Digital and data are key to unlocking many of this Government’s priorities, from generating efficiencies to net zero and levelling up. Better digital systems and access to data will allow smaller teams across Government to work faster, make better decisions, and deliver better policies. Modern technology will minimise waste and reduce our reliance on paper-based forms. A more digitally skilled civil service, working across the UK, will ensure that citizens get access to the same great services no matter where they live.

    The opportunity

    The Government have some excellent digital services and examples of digital transformation, but we still need to harness the full potential of digital transformation at scale. Many services are in need of improvement to deliver the right outcomes, our technology is in need of refreshing to give value for money, we have significant and persistent gaps in skills and expertise, and our business systems are in need of reform to keep pace with the digital age.

    If we maintain the current course, we will miss opportunities to deliver the experiences and outcomes that citizens expect and we have committed to deliver, we will see talented digital and data professionals choosing to work elsewhere, and we will miss out on efficiency savings.

    Cross-Government support and collaboration

    This road map has been collectively agreed by the Cabinet Economic and Domestic Implementation Committee.

    The road map is the result of an unprecedented level of collaboration from digital leaders across Government. The Central Digital and Data Office (CDDO) in the Cabinet Office has worked with representatives from Departments to develop the road map, including regular engagement with the permanent secretary-level Digital and Data Board.

    CDDO will continue to work closely with Departments to support and monitor progress against the road map . Each mission has a senior civil servant “executive sponsor” who will act as an advocate for that mission and support work to progress against the specific commitments.

    As a result, I am confident that there is sufficient support and momentum behind this road map to ensure we will meet all of the commitments it sets out by 2025.

    What we will deliver by 2025

    The road map sets out a bold vision for change which is supported by a set of clear, feasible and measurable commitments that Departments have collectively agreed to deliver between now and 2025.

    By 2025 the most frequently used critical services will have great user experience and incorporate efficient processes that reduce their cost to run. We will provide a single, efficient and accessible digital identity process for citizens, and ensure that data which is central to priority Government objectives will be safely shared and used to improve policy and service delivery. We will build digital technology in a consistent way, improving the quality of what we build and our speed to deployment. We will be an employer of choice for digital talent, with highly skilled teams and leaders, and have funding structures and delivery approaches that enable and incentivise modern, efficient and user-centric investment and high-quality services.

    The pace of technological change and the growing expectations of citizens and businesses mean we must renew our focus and go further than ever before to realise the opportunities presented by digital transformation. I am confident that, by fulfilling the commitments set out in the road map, we will be able to do exactly that.

  • Heather Wheeler – 2022 Statement on Pay Rise Guidance For Civil Servants

    Heather Wheeler – 2022 Statement on Pay Rise Guidance For Civil Servants

    The statement made by Heather Wheeler, the Parliamentary Secretary at the Cabinet Office, in the House of Commons on 31 March 2022.

    Today we publish this year’s civil service pay remit guidance. This document provides a framework for setting pay for civil servants throughout the civil service, including Departments, non-ministerial Departments and agencies, as well as for public sector workers in non-departmental public bodies (NDPBs) and other arm’s length bodies for the 2022-23 pay remit year.

    This Government want to ensure that they are attracting the best and brightest to work for the civil service, and rewarding hard working staff fairly. Civil servants benefit from a competitive employment offer including access to one of the best pension schemes available amongst other benefits. In addition to this, our ambition is for the civil service to be the most inclusive employer in the country, offering opportunities and a chance to progress in challenging roles, delivering vital public services across the country.

    With economic recovery under way, this year’s pay guidance is framed by the commitment of this Government to deliver on their extensive agenda that will require reform of the capacity and capability of the civil service. We need to ensure that the civil service is equipped with the right skills and values, and that the policymakers are closer to the communities they serve. However, we must also balance pay settlements with our macroeconomic objectives and the need to invest in high quality public services. This remit guidance ensures broad parity with private sector wage settlements while providing fair pay rises for hard working staff.

    This year’s guidance sets out that civil service organisations are able to make pay awards of up to 3%. They will have freedom to pay average awards up to 2%, with a further 1% to be targeted at specific priorities in their workforce and pay strategies. In addition, organisations are able to fund legal requirements of increases to the national living wage (NLW) by 6.6% to £9.50 per hour from April 2022. As the Chancellor stated, this will ensure that we are making work pay and keeps us on track to meet our target to end low pay by the end of this Parliament.

  • Heather Wheeler – 2020 Speech on Covid-19

    Heather Wheeler – 2020 Speech on Covid-19

    Below is the text of the speech made by Heather Wheeler, the Conservative MP for South Derbyshire, in the House of Commons on 11 May 2020.

    Thank you, Mr Deputy Speaker, for calling me in this important debate. I also thank my right hon. Friend the Paymaster General for her tireless work in pulling together so many different strands of Government activity during the covid-19 crisis. We are very grateful.

    I want to talk about the amazing community activity happening in South Derbyshire, as part of the local response to covid-19: our wonderful CVS, which has helped to co-ordinate volunteers across South Derbyshire, making sure that people do not run out of food or ​medicine and are not lonely; our wonderful individuals, such as Stephen Greaves and Andrew Astle; the teachers at Granville and Pingle Schools, who, as volunteers, have been making face visors with 3-D printers; and the Wood children of Melbourne, who made up and sold quizzes—all of whom have been raising funds for the local medical charities.

    But against the good news of that great community spirit—[Interruption.]

    Mr Deputy Speaker (Mr Nigel Evans)

    We can hear you. Please carry on.

    Mrs Wheeler

    But against the good news of that great community spirit, we have had the tragic news of over 19 people dying locally from covid-19. That number includes Eileen Landers of Swadlincote, a lady who worked tirelessly for decades at Burton Hospital on the housekeeping staff. Our thoughts and prayers are with all the South Derbyshire families who have lost loved ones to this dreadful virus.

    That brings me to my ask of the Paymaster General, representing the Cabinet Office. I am asking for support from the Cabinet Office for my campaign to have a memorial placed at the National Arboretum, at the heart of the country, as a fitting way to commemorate the sad loss of essential key workers to covid-19. I am delighted that my right hon. Friend the Secretary of State for Health has agreed to support the campaign. I am now looking at the Cabinet Office as another sponsor to help to co-ordinate all the different sectors of essential workers involved, whether in healthcare or transport, wherever they are across our nation. They carried on working when this virus was at the highest level. They gave their lives to keep our hospitals open, keep food in the shops and get people to work.

    I am also calling on the relevant trade unions to get involved to help to raise public subscriptions to pay for the memorial. I am grateful to my local newspapers, the Burton Mail and the Derby Telegraph, for supporting the campaign, as well as the Daily Express, my colleagues in Parliament who are supporting the campaign and, finally, the good people of the South Derbyshire and Burton area who have contacted me with support. I also thank Brell Ewart of Whitehouse Construction Ltd of Derby, who, as part of a donation, has offered to install the memorial free of charge, an incredibly generous offer to help to kick-start the campaign.

    As I know there are many MPs who wish to speak, I will wrap up my contribution by thanking Ministers, civil servants, local government officers, volunteers, shop workers, farmers and, of course, key workers for everything they have done for us at home here in South Derbyshire and nationally. The fight is not yet over, but this human endeavour is an excellent example of how when life is bad, good can come out of it. I, for one, am proud of the response from the Government and the country to this dreadful virus.

  • Heather Wheeler – 2020 Speech on the Persecution of Christians

    Heather Wheeler – 2020 Speech on the Persecution of Christians

    Below is the text of the speech made by Heather Wheeler, the Parliamentary Under-Secretary of State for Foreign and Commonwealth Affairs, in the House of Commons on 6 February 2020.

    I beg to move,

    That this House has considered the matter of the persecution of Christians.

    I am very grateful to all hon. Members who want to contribute to this debate today.

    The suffering of men, women and children persecuted for their faith or belief is a matter of deep concern to the Government. The Prime Minister’s special envoy on freedom of religion or belief, my hon. Friend the Member for Gillingham and Rainham (Rehman Chishti), would very much like to have been here today, but he is currently in Washington DC on a visit focused on this very subject.

    The scale and severity of suffering is alarming, from daily discrimination in the workplace or in school to intimidation of businesses and families to large-scale violence or state-sanctioned persecution. On every continent, religious minorities are under threat. Everyone across the House will remember last year’s Easter bombing attack on churches and hotels in Sri Lanka, which was deeply saddening.

    Defending freedom of religion or belief is a long-standing priority for the UK. Last August, my right hon. Friend the Prime Minister said:

    “Freedom of religion or belief is at the heart of what the UK stands for.”

    He also expressed our determination to use all the tools of British diplomacy in this cause.

    However, despite our long-standing support of freedom of religion or belief, it is fair to say that we had not given the particular issue of Christian persecution the attention it warranted. That is why in 2018 the then Foreign Secretary, my right hon. Friend the Member for South West Surrey (Jeremy Hunt), commissioned an independent review to consider what more the Foreign and Commonwealth Office could do to support persecuted Christians overseas. The Bishop of Truro was asked to consider tough questions and make ambitious recommendations; his report highlighted the seriousness of the issue and gave practical recommendations on how the UK should respond and, as I am sure colleagues know, the Government have accepted all his recommendations. We reaffirmed our commitment to implement them in the Conservative party manifesto.

    Before I say how we are implementing those recommendations however, I want to start with a note of caution: bluntly, we have to be a bit cautious about the scale of Christian persecution because we may not have the full picture. The reason for that is that, at the moment, only limited data is available on religious minorities. The UK is actively working to fill that information gap.

    Michael Tomlinson (Mid Dorset and North Poole) (Con)

    I am grateful to the Minister for leading this important debate in the name of the Prime Minister. She mentions data; will she join me in praising certain organisations, such as Open Doors, which does so much in this place? Each year, its event is possibly the best ​attended by parliamentarians, MPs and Members from the House of Lords; I think no fewer than 100 parliamentarians were present this year. Its evidence suggests that persecution continues to worsen, and there are 260 million Christians on its watch list. Is that a number that the Minister recognises?

    Mrs Wheeler

    It is a number I recognise, and if my hon. Friend is able to stay for the rest of the debate, he will hear me talking about that figure in a little while.

    In the meantime, we use what data is available from the excellent non-governmental organisations in the field, and—here we are—one of them, the highly regarded Open Doors, estimates on the 2020 world watch list that a staggering 260 million Christians are at risk of high to extreme levels of persecution. Open Doors says that the persecution takes many forms, including the growing use of surveillance technology by Governments to identify and discriminate against Christians.

    What have we done so far to help? We have made good progress in implementing the recommendations of the review, both through in-house changes in the Foreign Office and through policy change. For example, we have recognised that our diplomats and officials must fully appreciate the role that religion plays in people’s lives in political and social contexts, and that is why we are working to expand and enhance our religious literacy training. We have also appointed a senior champion for freedom of religion or belief, and we now mark “red Wednesday” in support of persecuted minority groups.

    Policy-wise we are also making important changes. Colleagues will be aware of our plan to establish an independent human rights sanctions regime; this will allow us to take quick and effective action against those who commit serious abuses or violations, including against religious minorities, and will, we believe, act as a deterrent to others.

    Ms Lyn Brown (West Ham) (Lab)

    We have substantiated claims about the persecution of the Uyghur Muslims in China. Can the Minister tell me whether there are going to be any real actions against the Chinese state because of it?

    Mrs Wheeler

    The hon. Lady is a doughty fighter on the matter of the Uyghur; she has corresponded with me on this matter a number of times. Now that we have left the EU, we are setting up our own sanctions Magnitsky scheme, and where there is clear evidence of named people, we can take that forward.

    We have also announced that it is our intention to use our position as a permanent member of the United Nations Security Council to highlight the issues faced by Christians and people of other faiths and beliefs in the middle east.

    Of course, implementing the review’s recommendations is only part of our broader work to promote freedom of religion or belief around the globe. For example, we use our influence to speak up for persecuted Christians and individuals of other faiths in multilateral institutions such as the Organisation for Security and Co-operation in Europe and the UN. Last year, we joined 87 other states to co-sponsor a UN resolution establishing the international day commemorating the victims of acts of ​violence based on religion or belief. We stand with the international community not only to honour those who have paid the ultimate price to practise their faith, but also to combat ongoing intolerance and discrimination, and that is why we call out specific countries that violate the right to freedom of religion or belief, including China, Iran and Russia.

    Mr Steve Baker (Wycombe) (Con)

    The Minister has mentioned tolerance, and I wonder whether she agrees that we need to remember that tolerance is not reaching the same point of view, but is when we profoundly disagree with one another yet do not resort to force, whether lawful or otherwise, in order to try to force people to our point of view. Tolerance is agreeing to differ. Does the Minister agree that at the heart of problems of intolerance are blasphemy laws, and that this Government and this country must always stand against blasphemy laws in order to ensure that we have promoted true tolerance?

    Mrs Wheeler

    I thank my hon. Friend for his pertinent intervention. “Tolerance” is perhaps an underused word; we might consider it to be a British trait, but we ought to make sure it works right across the board and across the world. I will come on to blasphemy laws a little later.

    Bob Stewart (Beckenham) (Con)

    We have a prime position in the Security Council of the United Nations, as a permanent member—one of the five. Do the Government intend to introduce a United Nations Security Council resolution, and lead on that to try to get the whole of the United Nations against the idea of states being allowed to persecute Christians—not just Christians, but those of any religion?

    Mrs Wheeler

    My hon. and gallant Friend puts forward a noble cause, but I am afraid I must write to him on that.

    So, we call out specific countries, as I have mentioned, and through our extensive diplomatic network we also lobby Governments for changes in laws and practices, and we raise individual cases of persecution. As the House will understand, the safety of the people we support is paramount and, given that much of this work is sensitive, it is best done in private. Finally, we also support work to promote freedom of religion or belief; we have given over £1 million for projects in Iraq, Malaysia, Myanmar and Sudan.

    I am proud of our efforts, but we know that we alone cannot defend freedom of rights or belief. It requires concerted efforts by faith groups, NGOs, civil society, human rights defenders and others, including parliamentarians. I would like to take this opportunity to thank all Members from across the House for their work to defend this human right internationally. With your continued support, I hope we will succeed in this ambition to end religious persecution once and for all. I look forward to the rest of the debate.

  • Heather Wheeler – 2020 Statement on Australian Bushfires

    Heather Wheeler – 2020 Statement on Australian Bushfires

    Below is the text of the statement made by Heather Wheeler, the Parliamentary Under-Secretary of State for Foreign and Commonwealth Affairs, in the House of Commons on 9 January 2020.

    Madam Deputy Speaker, it is a pleasure to see you returned as first Deputy Chair of Ways and Means. With your permission, I will update the House on the bushfires in Australia.

    In the past four months, bushfires in Australia have killed at least 25 people and displaced thousands more, with over 1,900 homes destroyed. Millions more people have been affected by poor air quality as a result of fire smoke, with 10 million acres of land burnt. Meteorologists predict that the fires will get worse before they get better, as peak summer temperatures are yet to come. This crisis has been devastating and our hearts go out to the Australian people.

    The Prime Minister, the Foreign Secretary and the Minister for the Commonwealth, the UN and South Asia, Lord Ahmad of Wimbledon, have been in contact with their Australian counterparts to offer our condolences and stress our readiness to help in whatever way they need. Furthermore, our high commission and consulates general are in close contact with Australian authorities at federal and state level, exploring how the UK can support them and what assistance they would find most useful.

    The Australian Government have agreed an offer by the Foreign Secretary to deploy an expert support and assessment team of specialists from defence, health and fire. We have deployed this team to meet Australian officials, and they will be on site in the coming days. The team will include a senior member of the UK fire and rescue service, a medical specialist in trauma and mental health, and a military liaison officer. The team will work with Australian colleagues to establish the types, extent and duration of support that will be of most use to Australian emergency responders, and ensure that such contributions are fully integrated with Australian efforts. The specialists will liaise with regional co-ordinators as well as with the central Australian Government. The important point is that the help we are giving is the help we have been asked for.

    Such is the nature of our close relationship that co-operation between the UK and Australia is taking place all the time. Across the globe, UK forces are deployed alongside Australian counterparts. The recent radio interview with Lieutenant Grimmer, a Royal Navy pilot on exchange to the Royal Australian Navy who has been working on evacuation operations, demonstrates how we are already helping through our established relationships. The close ties between the UK and Australia are of course mirrored across families and friends in both countries, which makes this a very personal tragedy.

    As ever, our greatest and most immediate concern is the security of British citizens. We are grateful to the Australian authorities for the timely and professional advice they are providing to help keep British visitors to Australia safe. We also pay tribute to the heroism and professionalism of Australia’s emergency services, many of whom are volunteers, and some of whom have lost their lives as they tackle an unprecedented level of bushfire destruction. I am sure that the whole House will join me in extending our sympathies to the people ​of Australia, given what they are going through. The stories of valour that are coming out of Australia, which we have seen in the media and on an individual level, have been deeply moving.

    As my right hon. Friend the Member for Portsmouth North (Penny Mordaunt) has pointed out on social media, fighting sustained crises is exhausting and we should support one of closest allies at this time. She has also rightly drawn attention to the impact on Australia’s unique wildlife, including koalas. The Government recognise that the environmental and agricultural impact of the bushfires is staggering. Almost half a billion animals are thought to have perished, and there are concerns that some species found only in certain areas of Australia may have been wiped out altogether. We stand ready to support Australian authorities to address the ecological damage in due course, and this is something that our support and assessment team will cover.

    Australia is one of our most valued allies, partners and friends. As the Foreign Secretary has said, we stand shoulder to shoulder in solidarity with the people of Australia and are ready to help in whatever way they need. The UK deployment this week reflects our measured approach, which will ensure that any assistance is appropriate and meets Australia’s specific needs, but the UK support is ongoing and long-term, reflecting the deep ties between our countries. The Australian authorities, from the Foreign Minister to Emergency Management Australia, have expressed how welcome our enduring assistance remains. I commend this statement to the House.

  • Heather Wheeler – 2019 Speech at Council for Licensed Conveyancers Conference

    Below is the text of the speech made by Heather Wheeler, the Minister for Housing and Homelessness, at the Council for Licensed Conveyancers Conference on 23 January 2019.

    Introduction

    First, I want to thank Dame Janet Paraskeeva for inviting me to join you today – my first time as a government minister here with you.

    One of the things I’ve loved about my role so far is the chance to work with people on some of the most important challenges that we face. Issues like housing and homelessness – issues that cut to the heart of who we are as a society.

    When you become a minister, they give you a box. It’s literally like the red box the Chancellor holds up on Budget day! And each day it’s filled with statements, advice from policy officials and lots and lots of letters!

    I don’t think I’m betraying any confidences by telling you that a lot of those letters concern buying and selling houses…

    … and in truth I’m yet to receive a letter congratulating me on their smooth and stress-free process!

    It’s hardly a surprise. A recent poll found that buying a house can be as stressful as a bankruptcy or a divorce. Or even a bereavement.

    So many of the letters I receive frankly are heart-breaking.

    The elderly couple who want to move closer to their children, only for the sale to fall through at the last minute, after they’ve sold their possessions and packed their bags.

    Or the new parents who have lost precious money and time with their new-born because of a collapse in the chain.

    I’m sure you’ve heard the stories, and no doubt a number of you have experienced it first-hand.

    It has to change.

    Working with Council for Licensed Conveyancers (CLC)

    It’s why this government has made a commitment to reform the process; to make buying and selling quicker, cheaper and less stressful.

    And that’s why I’m very grateful for the work of the Council for Licensed Conveyancers: protecting consumers, fostering competition and promoting innovation.

    It’s been a pleasure to work with you, and I’m grateful for all the support you’ve given me and my team, we really do work very closely together.

    Because our plans, no matter how ambitious they are, can only succeed with the support of people like you.

    People who understand the sector. People with first-hand experience of the challenges of the sector, day in and day out.

    Challenges

    And I’m under no illusion about those challenges.

    Government research has shown that somewhere between a quarter and a third of all transactions fail.

    This costs consumers around £270 million a year. That’s hard-working families shelling out for surveys and searches on properties they won’t even get to buy.

    A survey carried out by the Royal Institution of Chartered Surveyors in October last year, showed it usually takes around 19 weeks from when you put your house on the market to when you actually complete on your new home.

    To put that in context, if you put your home on the market today, you’ll be lucky to get the keys to your new place by June.

    That’s a long time to put your life on hold.

    Government action

    No doubt a number of you are thinking: “We know, we don’t need a minister to tell me the process isn’t great”.

    You’re quite right; you want to know what we’re doing as a government.

    We’re working on a number of fronts to help bring about the change that we need.

    I want to reassure you now, I don’t believe driving down your fees is the solution.

    Reducing the failure rate and those wasted costs remains the key, and the priority for this government.

    Information: How to guides

    That must begin with better information.

    Buying and selling a house isn’t an everyday process. In fact, last year Barclays found that, on average, people are only moving once every 19 years.

    Under these circumstances, you can hardly expect buyers and sellers to be particularly savvy consumers or navigate the process with any confidence.

    It’s why in the spring, we’ll be publishing our How to buy and How to sell guides – to help consumers navigate every stage of the process.

    The guides will sit alongside our How to rent and How to lease guides, which we published last year.

    Speeding up processes

    But we recognise that there’s more to do that we in government can be getting on with – that means putting on the pressure to speed things up where needed.

    Last year, I wrote to all local authorities to set out our expectations that they will turn around property searches within 10 working days.

    I’m pleased to see that, based on the latest data, more than 80% of local authorities are hitting this target. The quickest can turn searches around in under a day. Now that’s what I call progress!

    Because I think the chance to live in the house of your dreams shouldn’t depend on which authority it happens to be in.

    We still have a way to go to speed things up – especially where leaseholds are concerned.

    Having a leasehold property in the chain can add at least an extra week, due to difficulties getting information from freeholders and managing agents.

    As it stands, there aren’t any guidelines around the provision of this information, leaving leaseholders at the mercy of freeholders, who can charge whatever they like and take as long as they like.

    We’re changing this, setting out a timetable and fees for providing this information.

    This will also include a fee to update this information, as I know conveyancers begin to get nervous when data starts getting old.

    Taken together, these changes will speed up the process.

    Accountability

    But it’s not only about speed – we also need greater accountability.

    Research from the Department for Business revealed that 70% of buyers and 66% of sellers thought their sale wouldn’t go through to completion – even after the offer was accepted.

    Too many people are walking on a tightrope from the moment they put in that offer.

    Things can happen over 19 weeks that can genuinely scupper a move – and I wouldn’t want to force anyone to move if they don’t want to.

    But I also don’t want people pulling out without consequences, just because they’ve now decided they don’t like the avocado bathroom suite.

    When this happens, it can take a whole chain down.

    That’s why we’re taking forward our work to develop a standard reservation agreement, working with the industry-led Home Buying and Selling Group.

    We want to increase people’s commitment by ensuring that they’ve got some skin in the game.

    While an agreement can’t compensate the emotional stress of a failed transaction, people should be able to recover their costs.

    And there’s no reason why this can’t become standard practice; I believe the appetite is there.

    Government research shows that 50% of buyers and 70% of sellers would have been prepared to enter into a legal agreement, if they had known it existed.

    We’re commissioning behavioural insight research to help us design an agreement that’s supported by consumers and industry alike, and we’ll be running a field trial later this year.

    Consumer confidence

    And with greater accountability should, I believe, come greater confidence.

    Confidence that they’re not going to be out on a limb, yes. But equally, confidence in their choice of professionals to help them with this important milestone.

    Buyers choose the house, not the estate agent. But this shouldn’t mean that they choose their conveyancer by default.

    And while referral fees are an important feature of the industry and a way of reducing marketing costs and building business, I’m concerned about the current lack of transparency.

    These concerns I know you share.

    Consumers should always know they have a choice.

    That’s why we’re changing the system, to ensure consumers know the amount of referral fees before they make any decision to purchase.

    I’ve asked National Trading Standards to produce new guidance for estate agents, setting out how and when estate agents should disclose referral fees and this guidance will be published next month…

    … and the ombudsman will be amending their guidance in the light of this advice.

    I have provided the National Trading Standards Team with extra funding to support their efforts to ensure transparency and I have asked them to report back to me in 12 months.

    I expect this to mean an end to excessive referral fees but if behaviour doesn’t change, then I will look again at the case for a ban.

    Competition and innovation

    Because, the prize in our sights is a market that works for everyone.

    A competitive, innovative and transparent market, where consumers have clear reasons to choose which firm they go with.

    Technology also offers us a chance to think anew about the services on offer.

    I’m old enough to remember when houses for sale were listed in the local paper.

    But today, I know that there are lots of ‘proptech’ companies who are developing innovative ways to shake up the home buying process and speed up conveyancing.

    And we want to help them, which is why we have been looking at whether we can streamline ID verification and make more use of electronic signatures in the homebuying process.

    Because the days of people passively accepting what’s on offer are long gone…

    …and I’m looking forward to seeing how consumers feedback, interact and shape the tools we will come to use.

    Conclusion

    Ultimately, we not only want to protect consumers, we want to be their champion, because frankly, they deserve better than the current system allows.

    And that is, I believe, an ambition we can all share.

    I’m grateful for your invaluable advice and integrity, because only by working together can we build a better process…

    …one worthy of (what is after all) one of life’s biggest milestones: buying and selling your home.

    And maybe, just maybe, some of the letters I receive in future will reflect that joy that comes from moving home: being closer to your children; more money to spend on your new baby.

    But until then, we’ve got a lot of work to do!