Tag: Baroness Hayter of Kentish Town

The below Parliamentary question was asked by Baroness Hayter of Kentish Town on 2016-09-14.

To ask Her Majesty’s Government what assessment they have made of the progress made by the eight Competent Authorities recognised as relevant bodies under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015 and the amending regulations to ensure consistency across their respective jurisdictions.

Baroness Neville-Rolfe

The Government supports the use of Alternative Dispute Resolution (ADR) to help businesses and consumers save time and money when dealing with complaints. Approved ADR is available for every consumer to trader dispute in the UK.

We have not estimated what proportion of retail businesses have a designated ADR provider as it is open to the retailer to choose a different ADR provider with the necessary skills and experience to deal with a particular dispute.

The Chartered Trading Standards Institute acts as the lead competent authority and has held working groups and individual meetings with the other competent authorities to ensure consistency of approach.

The below Parliamentary question was asked by Baroness Hayter of Kentish Town on 2015-11-10.

To ask Her Majesty’s Government whether they have considered making illegal all odometer adjustment, and enforcing an outright ban on (1) the sale and purchase of odometer adjustment equipment, and (2) companies offering those services.

Lord Ahmad of Wimbledon

I deplore the practice of mileage fraud.

Odometers do go wrong and may be replaced, so there are occasions when adjustment of the odometer is legitimate. To help, consumers mileage is recorded at every MOT test and is available on the certificate and online. Although odometer adjustment is not currently unlawful, the misrepresentation of true mileage to a potential purchaser is illegal under consumer protection legislation.

The below Parliamentary question was asked by Baroness Hayter of Kentish Town on 2016-02-23.

To ask Her Majesty’s Government how many charities in receipt of government grant funding were found to be in breach of provisions preventing use of taxpayers’ money for political activity in each of the past three years.

Lord Bridges of Headley

This information is not held centrally and could only be obtained at disproportionate cost.

The below Parliamentary question was asked by Baroness Hayter of Kentish Town on 2016-03-01.

To ask Her Majesty’s Government what action is being taken about consultant lobbyists not on the Register of Consultant Lobbyists.

Lord Bridges of Headley

Enforcement is a matter for the independent Registrar who has a duty to monitor compliance. The legislation provides a range of powers and sanctions for the Registrar to use in pursuance of this duty and in dealing with those who will not comply, including both civil and criminal measures.

The below Parliamentary question was asked by Baroness Hayter of Kentish Town on 2016-06-06.

To ask Her Majesty’s Government when they plan to respond to the Waterson Review on secondary ticketing published on 26 May, as required by section 94 of the Consumer Rights Act 2015, and whether that response will be within the two months expected for responses to reports by House of Lords committees.

Baroness Neville-Rolfe

The Government is considering Professor Waterson’s Review and will publish its response in due course.

The below Parliamentary question was asked by Baroness Hayter of Kentish Town on 2016-10-10.

To ask Her Majesty’s Government what assessment they have made of the potential merits of requiring the use of sealed tamper-proof bags for duty-free alcohol sales at airports to prevent excessive drinking on board aircraft.

Lord Ahmad of Wimbledon

The Government welcomes industry’s commitment to tackling the issue of excessive alcohol consumption in airports and on-board aircraft. The use of tamper-proof bags for duty-free purchases is currently being trialled at a number of UK airports and as part of that trial industry will reach a view on the potential merits of this approach.

The below Parliamentary question was asked by Baroness Hayter of Kentish Town on 2015-10-19.

To ask Her Majesty’s Government what is their assessment of the Which? survey which showed that 9 out of 10 of the Volkswagen owners surveyed believe they should receive compensation.

Lord Ahmad of Wimbledon

There has been no assessment of the Which? survey.

The Government expects Volkswagen to set out quickly the steps necessary to correct the problem and to support owners of the affected vehicles in the UK.

This Government is already playing its part by ensuring vehicle owners will not incur higher VED or Company Car Tax if their existing vehicles are found to be fitted with illegal software that manipulates emissions tests.

The below Parliamentary question was asked by Baroness Hayter of Kentish Town on 2015-10-22.

To ask Her Majesty’s Government what action they are taking in the light of the 21 October Which? investigation reporting that listings on some ticket resale websites are in breach of the Consumer Rights Act 2015.

Baroness Neville-Rolfe

Where there are alleged breaches of legislation, enforcement authorities have powers to take appropriate action. Consumers or their representatives should report any alleged breach through the Citizens Advice consumer helpline who will report substantive breaches to Trading Standards, or to the police, to take enforcement action as appropriate.

The Government has launched an Independent Review of consumer protection measures in relation to ticket resale and online Secondary Ticketing facilities under Professor Waterson, and Contributions and evidence from interested parties are welcome. This review will gather evidence on how well the Consumer Rights Act’s new ticketing provisions and wider consumer protections are working.

The below Parliamentary question was asked by Baroness Hayter of Kentish Town on 2015-10-26.

To ask Her Majesty’s Government whether the Code of Conduct for Special Advisers increases the role and powers of Special Advisers; and, if so, whether they plan to bring forward regulations under section 2(5) of the Transparency of Lobbying, Non-Party Campaigning and Trade Union Administration Act 2014 so that consultant lobbyists would need to register communications made personally to a Special Adviser.

Lord Bridges of Headley

It is usual practice to publish an updated Code of Conduct for Special Advisers after an election. The updated Code, published on 15 October, does not change the role and powers of special advisers.

The below Parliamentary question was asked by Baroness Hayter of Kentish Town on 2015-10-26.

To ask Her Majesty’s Government whether the new wording in the Ministerial Code, issued in October, alters the legal obligations or duty of ministers to comply with international law and treaties.

Lord Bridges of Headley

I refer the Noble Lady to the answer given to the Noble Lord Falconer of Thoroton on 5 November 2015 to HL3046,HL3047,HL3048, which I have attached for ease of reference.

The Ministerial Code is normally updated and reissued after a General Election. The updated Code makes clear that Ministers must abide by the law. The obligations of Ministers under the law including international law remain unchanged.

Information relating to internal discussions and advice is not disclosed.