Paul Monaghan – 2016 Parliamentary Question to the Scotland Office

The below Parliamentary question was asked by Paul Monaghan on 2016-10-10.

To ask the Secretary of State for Scotland, what incentives are provided by the Government to encourage electricity providers to create opportunities for households with dynamically teleswitched metres to switch between electricity suppliers.

David Mundell

The Government recognises that customers using dynamically teleswitched meters do not enjoy the same wide choice of energy suppliers as other domestic customers. In its final report in June, the Competition and Markets Authority (CMA) included in its remedies an order on energy suppliers with more than 50,000 domestic customers to make all their single-rate electricity tariffs available to all existing and new domestic electricity customers with restricted meters, without requiring the meter to be replaced. Suppliers will also need to ensure these customers receive regular information on the options to switch supplier or tariff. The Citizens Advice will become a recognised provider of information and support for customers with restricted meters. These provisions will be implemented through CMA orders on suppliers and amendments to their licence conditions.