Lord Taylor of Warwick – 2016 Parliamentary Question to the Department for Business, Innovation and Skills

The below Parliamentary question was asked by Lord Taylor of Warwick on 2016-05-18.

To ask Her Majesty’s Government what assessment they have made of whether the Australian model for payment disputes could help small UK suppliers.

Baroness Neville-Rolfe

In establishing the UK Small Business Commissioner through the Enterprise Act 2016, the Government has taken inspiration from the Australian Small Business Commissioner (now the Small Business and Family Enterprise Ombudsman) and Small Business Commissioners at state level in Australia. These bodies provide advice and access to alternative dispute resolution to small businesses involved in a variety of disputes, which may include some payment disputes.

The UK Small Business Commissioner will focus on payment disputes between small and larger businesses and encourage a change in how businesses deal with each other – a long lasting cultural change to promote fair treatment for all. He or she will act as a disincentive to unfavourable payment practices, and build the confidence and capabilities of small businesses to help them to assert themselves in contractual disputes and negotiate more effectively. The Commissioner will provide general information and advice, direct small businesses to existing dispute resolution services (eg, mediation services and ombudsmen) and handle complaints from small businesses about payment issues