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  • David Hanson – 2014 Parliamentary Question to the Home Office

    David Hanson – 2014 Parliamentary Question to the Home Office

    The below Parliamentary question was asked by David Hanson on 2014-06-04.

    To ask the Secretary of State for the Home Department, how many telephone calls were received by the Government’s passport helpline (a) in each month of 2013 and (b) between 1 January and 31 May 2014.

    James Brokenshire

    Table A sets out the requested information in respect of how many telephone
    calls were received during the requested periods.

    Table B shows income received in fees for premium and fast track services.

    Table C provides information on the number of full time equivalent staff
    employed by HM passport Office on 31 December for each of the years from 2010 –
    2013.

    Table D sets out the number of first time passport applications and the number
    of passport renewals received during each month between January 2013 and May
    2014.

    In the period between 1 January and 31 May 2014, 31,188 straightforward
    passport applications processed by Her Majesty’s Passport Office were not
    processed within the 3-week target.

  • David Hanson – 2014 Parliamentary Question to the Home Office

    David Hanson – 2014 Parliamentary Question to the Home Office

    The below Parliamentary question was asked by David Hanson on 2014-06-04.

    To ask the Secretary of State for the Home Department, how many (a) permanent and (b) agency staff were employed by the Passport Office in (i) 2012, (ii) 2013 and (iii) 2014.

    James Brokenshire

    Table A sets out the requested information in respect of how many telephone
    calls were received during the requested periods.

    Table B shows income received in fees for premium and fast track services.

    Table C provides information on the number of full time equivalent staff
    employed by HM passport Office on 31 December for each of the years from 2010 –
    2013.

    Table D sets out the number of first time passport applications and the number
    of passport renewals received during each month between January 2013 and May
    2014.

    In the period between 1 January and 31 May 2014, 31,188 straightforward
    passport applications processed by Her Majesty’s Passport Office were not
    processed within the 3-week target.

  • David Hanson – 2014 Parliamentary Question to the Home Office

    David Hanson – 2014 Parliamentary Question to the Home Office

    The below Parliamentary question was asked by David Hanson on 2014-06-04.

    To ask the Secretary of State for the Home Department, how many applications for (a) passport renewal and (b) new passports were received by the Passport Office in each month between (i) 1 January and 31 May 2013 and (ii) 1 January and 31 May 2014.

    James Brokenshire

    Table A sets out the requested information in respect of how many telephone
    calls were received during the requested periods.

    Table B shows income received in fees for premium and fast track services.

    Table C provides information on the number of full time equivalent staff
    employed by HM passport Office on 31 December for each of the years from 2010 –
    2013.

    Table D sets out the number of first time passport applications and the number
    of passport renewals received during each month between January 2013 and May
    2014.

    In the period between 1 January and 31 May 2014, 31,188 straightforward
    passport applications processed by Her Majesty’s Passport Office were not
    processed within the 3-week target.

  • Jeffrey M. Donaldson – 2014 Parliamentary Question to the Northern Ireland Office

    Jeffrey M. Donaldson – 2014 Parliamentary Question to the Northern Ireland Office

    The below Parliamentary question was asked by Jeffrey M. Donaldson on 2014-06-04.

    To ask the Secretary of State for Northern Ireland, how many freedom of information requests to her Department remain unanswered after (a) 20 and (b) 90 days on 1 April 2014; and which freedom of information requests to her Department on what subjects remain unanswered.

    Mrs Theresa Villiers

    At 1 April 2014, there was one request remaining unanswered after 20 days and one request remaining unanswered after 90 days. The subject matters associated with these unanswered requests relate to the arm shipments in the 1970s and 1980s from Libya to Ireland, and matters relating to a High Court injunction concerning the release of inquest papers by the Department of Culture, Arts and Leisure.

  • Graham Stringer – 2014 Parliamentary Question to the Department for Environment, Food and Rural Affairs

    Graham Stringer – 2014 Parliamentary Question to the Department for Environment, Food and Rural Affairs

    The below Parliamentary question was asked by Graham Stringer on 2014-06-04.

    To ask the Secretary of State for Environment, Food and Rural Affairs, with reference to the Answer of 8 May 2014, Official Report, column 272W, on biofuels: air pollution, for what reasons estimated social costs of biomass emissions of fine particles contained in his Department’s Answer of 26 March 2009, Official Report, column 697W, on air pollution, were not reflected in that Answer; and for what reasons his Department no longer estimates the social costs of fine particles emitted by biomass combustion.

    Dan Rogerson

    The social (health) costs included in the answer of 26 March 2009 were calculated by Defra to evaluate specific scenarios of uptake of biomass heat in 2020. These costs were calculated for policy development purposes in accordance with Treasury Green Book guidance and methodologies developed with the support of the Interdepartmental Group on Costs and Benefits.

    Estimates of emissions by source (including biomass emissions) are updated annually and reported in the National Atmospheric Emissions Inventory, but social (health) costs by emissions source are not routinely calculated.

    Estimates of the health burden due to total anthropogenic fine particulate matter (PM2.5) in the UK are calculated as part of the Public Health Outcomes Framework indicator. This is based on modelled annual population weighted mean total anthropogenic PM2.5 levels in the UK.

  • Andrew Turner – 2014 Parliamentary Question to the Cabinet Office

    Andrew Turner – 2014 Parliamentary Question to the Cabinet Office

    The below Parliamentary question was asked by Andrew Turner on 2014-06-04.

    To ask the Minister for the Cabinet Office, when the proposals on medals policy put forward by Sir John Holmes will be published.

    Mr Francis Maude

    The next set of reviews is to be discussed by the Committee on the Grant of Honours this month.

    An announcement will be made once the full set of reviews is complete and has been approvedin the usual way.

  • Andrew Turner – 2014 Parliamentary Question to the Cabinet Office

    Andrew Turner – 2014 Parliamentary Question to the Cabinet Office

    The below Parliamentary question was asked by Andrew Turner on 2014-06-04.

    To ask the Minister for the Cabinet Office, which claims for medals remain outstanding following Royal approval of the latest proposals put forward by Sir John Holmes.

    Mr Francis Maude

    The next set of reviews is to be discussed by the Committee on the Grant of Honours this month.

    An announcement will be made once the full set of reviews is complete and has been approvedin the usual way.

  • Richard Burden – 2014 Parliamentary Question to the Cabinet Office

    Richard Burden – 2014 Parliamentary Question to the Cabinet Office

    The below Parliamentary question was asked by Richard Burden on 2014-06-04.

    To ask the Minister for the Cabinet Office, what progress departments have made on implementing the Guidance on Customer Service Lines published in December 2013.

    Mr Nick Hurd

    The guidance we published in December 2013 set out that departments should use prefixes offering a geographic call rate as a default policy position for the provision of core public services. This was not the case in the past.

    My officials are working with the cross-Whitehall group on customer service lines.

    We will publish information from departments on their customer telephone lines later in the summer.

  • Richard Burden – 2014 Parliamentary Question to the HM Treasury

    Richard Burden – 2014 Parliamentary Question to the HM Treasury

    The below Parliamentary question was asked by Richard Burden on 2014-06-04.

    To ask Mr Chancellor of the Exchequer, what steps he is taking to improve access to free to use cash machines.

    Andrea Leadsom

    95 per cent of communities in the lowest quartile of the government deprivation index now have free-to-use ATMs within their area or less than two thirds of a mile from the area’s centre. This has brought access to free-to-use ATMs to over 1.5 million people and progress towards covering even more communities continues.

    LINK has established a Financial Inclusion Programme to provide free-to-use ATMs where they are needed, by installing ATMs that are subsidised to make their operation commercially viable for operators. The cost of this subsidy is shared out among LINK member banks. 1,400 target areas now have access to an industry subsidised ATM through the programme.

    I am aware Toynbee Hall is due to complete research on this issue shortly.

  • Richard Burden – 2014 Parliamentary Question to the Department for Transport

    Richard Burden – 2014 Parliamentary Question to the Department for Transport

    The below Parliamentary question was asked by Richard Burden on 2014-06-04.

    To ask the Secretary of State for Transport, when the last meeting of (a) the Cycle Stakeholders Forum and (b) the safety sub-group of the Cycle Stakeholders Forum took place; and what future meetings are scheduled.

    Mr Robert Goodwill

    The most recent meeting of the full Cycling Stakeholder Forum was on 30 September 2013 and that of the safety sub-group was on 16 July 2013. The next meeting of the full Cycling Stakeholder Forum is scheduled for 24 June 2014. I am Chair of the High Level Cycling Group, a sub group of Cycling Stakeholder Forum that meets frequently. The most recent meeting of the High Level Cycling Group was 21 May 2014.