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  • Karen Buck – 2015 Parliamentary Question to the Department for Work and Pensions

    Karen Buck – 2015 Parliamentary Question to the Department for Work and Pensions

    The below Parliamentary question was asked by Karen Buck on 2015-10-27.

    To ask the Secretary of State for Work and Pensions, if he will request from Maximus a report on (a) the number of employment support allowance claimants in the City of Westminster who have been sent a letter mandating them to attend a Work Programme interview that includes incorrect email contact details and (b) the steps taken since that error was identified to ensure that it is remedied.

    Priti Patel

    Of the overall total number of Initial Appointment letters sent out during the period 16/10/2013 – 19/08/2015 there are 169 customers with a Westminster postcode that could have had these letters sent to them with the incorrect Maximus e-mail address.

    Maximus have confirmed that the letter in question was originally created on 16/10/2013 for customers referred from City of Westminster. Customers affected will be those referred to Work Programme who have a Westminster postcode only.

    Maximus became aware of this letter containing an error via a customer complaint on 18/08/2015 and had resolved the issue by 19/08/2015 there is therefore no need to publish a report. Maximus has also set up an email address so that any customer responses sent to the incorrect address will be forwarded to the correct email address from 19/08/2015. Maximus are confident that they have remedied this unfortunate mistake.

  • Karen Buck – 2015 Parliamentary Question to the Department for Work and Pensions

    Karen Buck – 2015 Parliamentary Question to the Department for Work and Pensions

    The below Parliamentary question was asked by Karen Buck on 2015-10-27.

    To ask the Secretary of State for Work and Pensions, how many employment support allowance claimants in the City of Westminster have been referred to Maximus and the Work Programme since that company took over that contract.

    Priti Patel

    The information requested (up to June 2015) is published and available at:

    http://tabulation-tool.dwp.gov.uk/WorkProg/tabtool.html

    Guidance for users can be found at:

    https://www.gov.uk/government/publications/dwp-tabulation-tool-guidance

    “

  • Karen Buck – 2015 Parliamentary Question to the Department for Work and Pensions

    Karen Buck – 2015 Parliamentary Question to the Department for Work and Pensions

    The below Parliamentary question was asked by Karen Buck on 2015-10-27.

    To ask the Secretary of State for Work and Pensions, which local authorities are covered by the Maximus Camden Team which is leading on the Work Programme for employment support allowance claimants in the work-related activity group.

    Priti Patel

    Only claimants in Camden local authority are covered by the Maximus team located in Camden.

  • Drew Hendry – 2015 Parliamentary Question to the Department for Work and Pensions

    Drew Hendry – 2015 Parliamentary Question to the Department for Work and Pensions

    The below Parliamentary question was asked by Drew Hendry on 2015-10-27.

    To ask the Secretary of State for Work and Pensions, what steps he is taking to increase the uptake of (a) income support and (b) employment and support allowance by people who are eligible.

    Priti Patel

    The Department does all it can to ensure that people are aware of the benefits to which they may be entitled and how to claim them, through its information providing services.

    Advice is available in different languages and formats, and across multiple locations. In addition to Jobcentre Plus offices, these include local authorities, law centres, Citizens Advice, post offices, doctors’ surgeries, libraries, the internet, community groups, welfare rights groups, advice centres, and various voluntary organisations.

  • Drew Hendry – 2015 Parliamentary Question to the Department for Work and Pensions

    Drew Hendry – 2015 Parliamentary Question to the Department for Work and Pensions

    The below Parliamentary question was asked by Drew Hendry on 2015-10-27.

    To ask the Secretary of State for Work and Pensions, what steps he is taking to monitor regional variations in benefit uptake.

    Priti Patel

    Estimates of take-up are not available at geographies below Great Britain. This is due to the size of the survey sample they are based on and methods used to generate robust national figures.

    However, on 25th June 2015 the Department for Work and Pensions published the report “Income-related benefits: Estimates of take-up in 2013/14 (experimental)”. The full report can be found at:

    https://www.gov.uk/government/statistics/income-related-benefits-estimates-of-take-up-financial-year-201314

    “

  • Drew Hendry – 2015 Parliamentary Question to the Department for Work and Pensions

    Drew Hendry – 2015 Parliamentary Question to the Department for Work and Pensions

    The below Parliamentary question was asked by Drew Hendry on 2015-10-27.

    To ask the Secretary of State for Work and Pensions, what steps he is taking to increase the uptake of jobseeker’s allowance by people who are eligible.

    Priti Patel

    The Department does all it can to ensure that people are aware of the benefits to which they may be entitled and how to claim them, through its information providing services.

    Advice is available in different languages and formats, and across multiple locations. In addition to Jobcentre Plus offices, these include local authorities, law centres, Citizens Advice, post offices, doctors’ surgeries, libraries, the internet, community groups, welfare rights groups, advice centres, and various voluntary organisations.

  • Caroline Flint – 2015 Parliamentary Question to the Department for Work and Pensions

    Caroline Flint – 2015 Parliamentary Question to the Department for Work and Pensions

    The below Parliamentary question was asked by Caroline Flint on 2015-10-27.

    To ask the Secretary of State for Work and Pensions, what proportion of people in work expected to be in receipt of universal credit currently receive less than the proposed National Living Wage.

    Priti Patel

    DWP does not have estimates of the salaries of people who are forecast to be on Universal Credit in the future.

  • Drew Hendry – 2015 Parliamentary Question to the Department for Work and Pensions

    Drew Hendry – 2015 Parliamentary Question to the Department for Work and Pensions

    The below Parliamentary question was asked by Drew Hendry on 2015-10-27.

    To ask the Secretary of State for Work and Pensions, what steps he is taking to increase the uptake of housing benefits by people who are eligible.

    Justin Tomlinson

    We are committed to ensuring people are able to claim the correct benefits to which they are entitled. The availability of benefits is widely known, advice is available in different languages, different formats, and different locations. In addition to local authorities, Jobcentre Plus offices, law centres, Citizens Advice, post offices, doctors’ surgeries, libraries, the internet, community groups, welfare rights groups, advice centres, and various voluntary organisations all offer advice and information. Furthermore, many benefit claim forms will offer advice on other forms of assistance that may be available.

    Claimants to DWP benefits are routinely asked during the claim process if they want to claim Housing Benefit. If they do, we take the claim and share the data with the local authority.

    In future working age customers who are receiving Universal Credit will receive housing costs as part of an individual or a couple’s claim, thus removing the need to make a separate application to the local authority.

  • Stephen Timms – 2015 Parliamentary Question to the Department for Work and Pensions

    Stephen Timms – 2015 Parliamentary Question to the Department for Work and Pensions

    The below Parliamentary question was asked by Stephen Timms on 2015-10-27.

    To ask the Secretary of State for Work and Pensions, in what ways his Department’s requirements for reassessment of continuing claims for (a) employment and support allowance and (b) personal independence payment by people with multiple sclerosis reflect the degenerative nature of that condition.

    Priti Patel

    The Work Capability Assessment (WCA) assesses individuals against a set of functional descriptors not specific conditions, as two people with the same condition can be affected in different ways. This does however take account of how fluctuating and degenerative conditions, such multiple sclerosis, affect a claimant’s ability to work.

    A healthcare professional gives advice on when they think a claimants functional capability may have changed sufficiently to trigger a change in the outcome of the WCA. Re-referral dates chosen can be 3, 6, 12, 18, 24 or 36 months depending on when it is considered most appropriate for the claimant to have their next contact with the Department.

    Decisions on claims to Personal Independence Payment are made by case managers and are based on advice received from the assessment providers following an assessment, together with any other evidence received. People with a progressive condition, and who are not expected to live beyond six months, are not required to attend a face-to-face assessment and their claims will always be decided on the basis of the evidence received.

    Claims to Personal Independence Payment are looked at individually, considering the impact on daily living and mobility of the impairment or health condition, rather than solely basing the decision on the impairment or health condition itself. Award durations and reviews are based on an assessment of whether the individual’s functional abilities are likely to deteriorate, improve or stay the same. Reviews ensure that claimants continue to receive the appropriate level of award throughout their claim, including claimants with degenerative conditions who may get a higher award at review to reflect a deterioration in their condition.

  • Stephen Timms – 2015 Parliamentary Question to the Department for Work and Pensions

    Stephen Timms – 2015 Parliamentary Question to the Department for Work and Pensions

    The below Parliamentary question was asked by Stephen Timms on 2015-10-27.

    To ask the Secretary of State for Work and Pensions, how many Freedom of Information requests were (a) submitted to, (b) acceded to and (c) refused by his Department in each of the last five years.

    Justin Tomlinson

    Information on Freedom of Information performance for the last five years for all Government Departments, including DWP, is routinely published on GOV.UK.

    These reports are published quarterly and annually and include the number of requests received, acceded to and refused.

    They are published at:

    https://www.gov.uk/search?q=freedom+of+information+statistics+&tab=government-results

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