Tag: Yasmin Qureshi

Yasmin Qureshi – 2014 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Yasmin Qureshi on 2014-04-01.

To ask the Secretary of State for Work and Pensions, what compensation is available to those suffering financial hardship as a result of failure to carry out assessments for personal independence payments in a timely manner.

Mike Penning

We are committed to ensuring personal independence payment (PIP) claimants receive high quality, objective, fair and accurate assessments. Since the introduction of PIP new claims in April 2013, we have been closely monitoring all aspects of the process.

As personal independence payment (PIP) is a new benefit, processes are currently bedding in. Our latest analysis is telling us that the end-to-end claimant journey is taking longer than expected. We are working closely with the assessment providers to ensure that they are taking all necessary steps to improve performance, speed up the process and ensure claimants receive a satisfactory experience. We are also seeking to ensure that all the steps in the process run as smoothly as possible and that there are no barriers in our processes and systems that contribute to claims taking longer than necessary to progress.

Whilst there are no statutory (legal) requirements to complete action on a claim to PIP within a specified time, we have set both personal independence payment assessment providers a target for the length of time to complete assessments of 30 working days.

Any delays experienced in the new claims process will not affect the date from which claimants are paid; all successful claims will be paid from the date the claim was initially made or the date the qualifying period is met, whichever is the later.

As for the administration of all benefits, a claimant is free to complain about the service they have received from the Department for Work and Pensions. Complaints about the service received from our assessment providers should be made direct to the relevant assessment provider. A complaint may result in a special payment if the claimant has experienced unfair treatment or suffered financially.

The Department has robust expectations for provider performance and contracts include a full set of service level agreements setting out expectations for service delivery, including quality of assessments and the number of days to provide advice to the Department. Officials meet regularly with both assessment providers to discuss performance. The contracts include a range of remedies and failure to meet contractual obligations will result in the Department applying service credits in line with the contract.

November 1, 2022
Yasmin Qureshi – 2014 Parliamentary Question to the Ministry of Justice

The below Parliamentary question was asked by Yasmin Qureshi on 2014-06-17.

To ask the Secretary of State for Justice, what assessment he has made of the treatment of child victims and witnesses within the courts system.

Damian Green

We do everything we can to support child witnesses and help them give their best possible evidence to bring offenders to justice.We are piloting recorded pre-trial cross-examination, allowing vulnerable witnesses for the first time to give evidence in advance of trial.

In ‘Transforming the Criminal Justice System: Strategy and Action Plan’ (June 2013), the Ministry of Justice committed to improving the consistency and take-up of special measures for vulnerable and intimidated victims and witnesses, such as the use of live-link, screens in court and the use of an intermediary (communication specialist). We are working with other criminal justice agencies to deliver this.

Child victims and witnesses are automatically eligible for special measures when giving evidence in court. The presumption in most cases is that they should give their evidence by video-recorded statement, and that any subsequent cross-examination is conducted by live-link with a supporter present who has been approved by the court.

The pre-trial cross-examination pilot ends in October 2014 and the evaluation of the pilot will inform plans for any future rollout of the measure.

November 1, 2022
Yasmin Qureshi – 2014 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Yasmin Qureshi on 2014-04-01.

To ask the Secretary of State for Work and Pensions, what assessment he has made of the reasons for backlogs of medical assessments for personal independence payments.

Mike Penning

We are committed to ensuring personal independence payment (PIP) claimants receive high quality, objective, fair and accurate assessments. Since the introduction of PIP new claims in April 2013, we have been closely monitoring all aspects of the process.

As personal independence payment (PIP) is a new benefit, processes are currently bedding in. Our latest analysis is telling us that the end-to-end claimant journey is taking longer than expected. We are working closely with the assessment providers to ensure that they are taking all necessary steps to improve performance, speed up the process and ensure claimants receive a satisfactory experience. We are also seeking to ensure that all the steps in the process run as smoothly as possible and that there are no barriers in our processes and systems that contribute to claims taking longer than necessary to progress.

Whilst there are no statutory (legal) requirements to complete action on a claim to PIP within a specified time, we have set both personal independence payment assessment providers a target for the length of time to complete assessments of 30 working days.

Any delays experienced in the new claims process will not affect the date from which claimants are paid; all successful claims will be paid from the date the claim was initially made or the date the qualifying period is met, whichever is the later.

As for the administration of all benefits, a claimant is free to complain about the service they have received from the Department for Work and Pensions. Complaints about the service received from our assessment providers should be made direct to the relevant assessment provider. A complaint may result in a special payment if the claimant has experienced unfair treatment or suffered financially.

The Department has robust expectations for provider performance and contracts include a full set of service level agreements setting out expectations for service delivery, including quality of assessments and the number of days to provide advice to the Department. Officials meet regularly with both assessment providers to discuss performance. The contracts include a range of remedies and failure to meet contractual obligations will result in the Department applying service credits in line with the contract.

November 1, 2022
Yasmin Qureshi – 2014 Parliamentary Question to the Ministry of Justice

The below Parliamentary question was asked by Yasmin Qureshi on 2014-06-17.

To ask the Secretary of State for Justice, what assessment he has made of the adequacy of the provisions available to support child victims and witnesses within the courts system; and if he will make a statement.

Damian Green

We do everything we can to support child witnesses and help them give their best possible evidence to bring offenders to justice.We are piloting recorded pre-trial cross-examination, allowing vulnerable witnesses for the first time to give evidence in advance of trial.

In ‘Transforming the Criminal Justice System: Strategy and Action Plan’ (June 2013), the Ministry of Justice committed to improving the consistency and take-up of special measures for vulnerable and intimidated victims and witnesses, such as the use of live-link, screens in court and the use of an intermediary (communication specialist). We are working with other criminal justice agencies to deliver this.

Child victims and witnesses are automatically eligible for special measures when giving evidence in court. The presumption in most cases is that they should give their evidence by video-recorded statement, and that any subsequent cross-examination is conducted by live-link with a supporter present who has been approved by the court.

The pre-trial cross-examination pilot ends in October 2014 and the evaluation of the pilot will inform plans for any future rollout of the measure.

November 1, 2022
Yasmin Qureshi – 2014 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Yasmin Qureshi on 2014-04-01.

To ask the Secretary of State for Work and Pensions, what steps he is taking to address backlogs of medical assessments for personal independence payments.

Mike Penning

We are committed to ensuring personal independence payment (PIP) claimants receive high quality, objective, fair and accurate assessments. Since the introduction of PIP new claims in April 2013, we have been closely monitoring all aspects of the process.

As personal independence payment (PIP) is a new benefit, processes are currently bedding in. Our latest analysis is telling us that the end-to-end claimant journey is taking longer than expected. We are working closely with the assessment providers to ensure that they are taking all necessary steps to improve performance, speed up the process and ensure claimants receive a satisfactory experience. We are also seeking to ensure that all the steps in the process run as smoothly as possible and that there are no barriers in our processes and systems that contribute to claims taking longer than necessary to progress.

Whilst there are no statutory (legal) requirements to complete action on a claim to PIP within a specified time, we have set both personal independence payment assessment providers a target for the length of time to complete assessments of 30 working days.

Any delays experienced in the new claims process will not affect the date from which claimants are paid; all successful claims will be paid from the date the claim was initially made or the date the qualifying period is met, whichever is the later.

As for the administration of all benefits, a claimant is free to complain about the service they have received from the Department for Work and Pensions. Complaints about the service received from our assessment providers should be made direct to the relevant assessment provider. A complaint may result in a special payment if the claimant has experienced unfair treatment or suffered financially.

The Department has robust expectations for provider performance and contracts include a full set of service level agreements setting out expectations for service delivery, including quality of assessments and the number of days to provide advice to the Department. Officials meet regularly with both assessment providers to discuss performance. The contracts include a range of remedies and failure to meet contractual obligations will result in the Department applying service credits in line with the contract.

November 1, 2022
Yasmin Qureshi – 2014 Parliamentary Question to the Ministry of Justice

The below Parliamentary question was asked by Yasmin Qureshi on 2014-06-17.

To ask the Secretary of State for Justice, what representations he has received from (a) charities, (b) hon. Members and (c) other individuals on the provisions available to support child victims and witnesses.

Damian Green

My Department from time to time receives representations about provisions to support child victims and witnesses. In recent months, my officials have held discussions with NSPCC and Barnardo’s on the subject, and a number of honourable Members and members of the public have written to Ministers.

November 1, 2022
Yasmin Qureshi – 2014 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Yasmin Qureshi on 2014-04-01.

To ask the Secretary of State for Work and Pensions, what time limit he has set for medical assessments for personal independence payments.

Mike Penning

We are committed to ensuring personal independence payment (PIP) claimants receive high quality, objective, fair and accurate assessments. Since the introduction of PIP new claims in April 2013, we have been closely monitoring all aspects of the process.

As personal independence payment (PIP) is a new benefit, processes are currently bedding in. Our latest analysis is telling us that the end-to-end claimant journey is taking longer than expected. We are working closely with the assessment providers to ensure that they are taking all necessary steps to improve performance, speed up the process and ensure claimants receive a satisfactory experience. We are also seeking to ensure that all the steps in the process run as smoothly as possible and that there are no barriers in our processes and systems that contribute to claims taking longer than necessary to progress.

Whilst there are no statutory (legal) requirements to complete action on a claim to PIP within a specified time, we have set both personal independence payment assessment providers a target for the length of time to complete assessments of 30 working days.

Any delays experienced in the new claims process will not affect the date from which claimants are paid; all successful claims will be paid from the date the claim was initially made or the date the qualifying period is met, whichever is the later.

As for the administration of all benefits, a claimant is free to complain about the service they have received from the Department for Work and Pensions. Complaints about the service received from our assessment providers should be made direct to the relevant assessment provider. A complaint may result in a special payment if the claimant has experienced unfair treatment or suffered financially.

The Department has robust expectations for provider performance and contracts include a full set of service level agreements setting out expectations for service delivery, including quality of assessments and the number of days to provide advice to the Department. Officials meet regularly with both assessment providers to discuss performance. The contracts include a range of remedies and failure to meet contractual obligations will result in the Department applying service credits in line with the contract.

November 1, 2022

Yasmin Qureshi – 2014 Parliamentary Question to the Ministry of Justice

The below Parliamentary question was asked by Yasmin Qureshi on 2014-06-17.

To ask the Secretary of State for Justice, how many child victims and witnesses have given evidence from insside a court building in each of the last five years; and if he will make a statement.

Damian Green

We must do everything we can to support child witnesses and help them give their best possible evidence to bring offenders to justice.

The department does not hold data on the number of child victim and witnesses that use video links to give evidence (either a court building, or from a remote site).

The list below sets out the number of courthouses in each of the seven HMCTS Regions in England & Wales; criminal justice is a devolved matter for Scotland and Northern Ireland. These facilities enable any victim or witness to appear by video link from a different court location to that of the trial court; it is also possible for third party users to access the court system through a secure bridge.

HMCTS Region	Number of courthouses enabled for remote video link.
Wales	22
London	32
South East	52
South West	35
Midlands	40
North West	31
North East	37
Total	249

November 1, 2022

Yasmin Qureshi – 2014 Parliamentary Question to the Department of Health

The below Parliamentary question was asked by Yasmin Qureshi on 2014-04-10.

To ask the Secretary of State for Health, what assessment his Department has made of the performance of cancer services against statements 11 and 12 in the National Institute for Health and Care Excellence Breast cancer quality standard.

Jane Ellison

The Health and Social Care Act (2012) places a duty on NHS England to have regard to National Institute for Health and Care Excellence (NICE) Quality Standards. Commissioners should have regard to them in the planning of services they commission according to their population needs.

Whilst no assessment has been made of the performance of services against the Breast Cancer Quality Standard, compliance with Quality Standards generally could be monitored through a range of mechanisms depending on the specific Quality Standard. For example, the 30 national clinical audits funded by NHS England, the Best Practice Tariff, Commissioning for Quality Improvement Initiatives arrangements and the Clinical Commissioning Group Outcome Indicator Set. These levers are designed to drive quality improvement in the National Health Service using Quality Standards where appropriate.

At the request of NHS England, the Healthcare Quality Improvement Partnership will shortly begin commissioning a new national breast cancer clinical audit. There is an expectation that national clinical audits, where appropriate, support the implementation of NICE clinical guidelines and Quality Standards. The new national clinical audit will be in place by the end of 2014-15.

November 1, 2022