The below Parliamentary question was asked by Royston Smith on 2016-03-04.
To ask the Rt. hon. Member for Carshalton and Wallington representing the House of Commons Commission, what steps the Commission is taking to (a) improve the productivity of House staff and (b) promote the efficient use of the parliamentary estate.
Tom Brake
Over the last Parliament the productivity of the House was increased through a cost reduction programme which saved 17% in real terms by 2014/15 against the 2010/11 Administration (Resource) Estimate of £231 million and by expanding the number and range of services provided.
The Executive Committee has instigated an efficiency review with a target of a 10% reduction of controllable resource spend over the life of this Parliament, which equates to £15.5m. One way this is to be achieved is by utilising the estate more effectively.
Following the recommendations of the Committee on Governance of the House of Commons, a restructure of services and approach is being undertaken. This is focused not just on running costs but on achieving more effective project management, facilitating improved delivery of projects. The Commission is, with the House of Lords, also examining the opportunities for further joint working between the Houses.
The House Service has a continuous improvement programme to review work processes and streamline ways of working to improve efficiency, quality of service and productivity. This includes better use of digital technology. In addition, the House People Strategy provides for a number of methods to enable staff to develop their capability and improve productivity. All staff are encouraged to review their job competence, using a diagnostic tool, to identify where their competence needs to improve. A learning programme offers all staff a range of opportunities to develop that competence. Our individual performance review process provides the means for individuals to work with their manager to ensure objectives are met and to improve their work performance. Finally staff are able to work flexibly to respond to the demands of the job.
Plans to restore and renew the Palace of Westminster could create opportunities to make better and more productive use of space. The Commission awaits the report of the Joint Committee on the future of the Palace; the Northern Estate Programme will target the optimisation of the existing buildings within its scope: seeking to improve the efficiency of the estate overall, support new ways of working, reduce running costs, and improve access and security for Members and their staff.
The current House of Commons accommodation policy states that House staff currently occupy buildings on the parliamentary estate primarily in open plan workspace to increase the capacity and flexibility of space and (where appropriate) promote better working. Workplace studies are routinely used when reviewing business requirements to ensure that available accommodation is optimised to support users in the most efficient manner feasible within the constraints of the existing buildings.
The Houses’ Digital strategy aims to improve efficiency and effectiveness through the delivery of highly available, secure and easy to use technology. The technology will support flexible and mobile working which will contribute to better use of the Estate and Parliamentary resources more generally. For example the wider adoption of laptops to promote flexible working is currently under consideration.
