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Tag: Parliamentary Question

  • Nadine Dorries – 2014 Parliamentary Question to the Home Office

    Nadine Dorries – 2014 Parliamentary Question to the Home Office

    The below Parliamentary question was asked by Nadine Dorries on 2014-06-13.

    To ask the Secretary of State for the Home Department, how many UK visa applications processed by TPContact in (a) Israel, (b) Russia, (c) South Africa and (d) Ukraine have been withdrawn by the applicant after the service standard for processing time has been missed in the last five years.

    James Brokenshire

    Any failure against the contractual critical service levels may result in
    deductions against their submitted invoices. In the event of continuous and
    unacceptable failures the Department has the ability to terminate the contract.

    The performance of Teleperformance as with all of our contracts is subject to
    close Home Office scrutiny. The governance processes include regular meetings
    at all levels, from local operational teams up to senior official levels, to
    allow in-depth reviews of performance against the service standards set out in
    the contract, and to provide an escalation route to resolve any issues that may
    arise. We also expect suppliers to provide continuous improvement in delivery
    of customer services over the course of the contract, which is also monitored
    through these processes.

    The Department withheld payment of the contractual transitional payment until
    transition was complete in each country where Teleperformance operates. This
    has now been has now been approved for payment in countries where visa
    application centres (VACs) are operational but withheld in locations still to
    be transitioned. Ongoing contractual payments will be subject to the service
    credit process outlined above.

    The data required to judge performance against contractual service standards is
    not yet available. We are not aware of any withdrawn applications linked to
    delays in processing at the identified visa application centres since they took
    over this service. The Home Office is currently collating data on complaints
    for the period since Teleperformance commenced operations and it is not
    available for publication.

    UK Visas & Immigration has worked closely with Teleperformance from the point
    at which contracts were awarded to prepare for live operations, including the
    summer peak. Annual and monthly application volumes and forecast figures for
    2014 were provided to Teleperformance as part of the tender process and local
    discussions have taken place to determine the number of appointment slots
    available. Opening hours have been extended and appointment availability has
    been increased in a number of locations to prepare for the summer period. Where
    VACs are open every day, the availability of appointment slots is continually
    monitored, with further measures being taken if appointments are consistently
    fully booked.

  • John Mann – 2014 Parliamentary Question to the HM Treasury

    John Mann – 2014 Parliamentary Question to the HM Treasury

    The below Parliamentary question was asked by John Mann on 2014-04-25.

    To ask Mr Chancellor of the Exchequer, how many letters were sent to businesses on the employment allowance; how many such letters have been returned undelivered; and what the total cost has been of production and postage of such letters.

    Mr David Gauke

    For the total number and costs of letters sent, I refer to the answer I gave to the hon. and Rt. hon. Members for Streatham, Blackburn, and Islington South and Finsbury on 10 April 2014 Column 365W.

    Letters returned undelivered are handled externally as part of a contracted service.

  • Kerry McCarthy – 2014 Parliamentary Question to the Department for Business, Innovation and Skills

    Kerry McCarthy – 2014 Parliamentary Question to the Department for Business, Innovation and Skills

    The below Parliamentary question was asked by Kerry McCarthy on 2014-06-13.

    To ask the Secretary of State for Business, Innovation and Skills, who has been invited to the UK-China business summit scheduled during the visit of the Chinese Premier, Li Keqian, to the UK.

    Michael Fallon

    A number of business events were arranged to coincide with Premier Li’s visit to the UK. These included a business lunch hosted by the Prime Minister at No.10 with Ministers, business leaders from UK and Chinese companies and senior Government officials from both sides.

    A number of other events were arranged by the China Britain Business Council and others including over 600 UK and Chinese businesses, large and small, from a range of sectors. These were open to all with companies being able to book tickets for the event.

  • Graeme Morrice – 2014 Parliamentary Question to the Wales Office

    Graeme Morrice – 2014 Parliamentary Question to the Wales Office

    The below Parliamentary question was asked by Graeme Morrice on 2014-04-25.

    To ask the Secretary of State for Wales, whether his Department has any plans to end the employee trade union membership dues check-off system.

    Stephen Crabb

    The Wales Office is not an employer in its own right. As the Ministry of Justice is the main employer of staff at the Wales Office, I refer the hon Member to the answer given by my hon Friend, the Parliamentary Under-Secretary of State for Justice on 8 April 2014, Official Report, Column 172W.

  • Lord Rowlands – 2014 Parliamentary Question to the Department for Work and Pensions

    Lord Rowlands – 2014 Parliamentary Question to the Department for Work and Pensions

    The below Parliamentary question was asked by Lord Rowlands on 2014-06-12.

    To ask Her Majesty’s Government what was the final cost of terminating the welfare to work contracts made before May 2010.

    Lord Freud

    We have interpreted the question as referring to the early cancellation of Flexible New Deal (FND) contracts in 2011.

    I would draw your attention to the DWP Annual Accounts 2011-12 (page 174) FND exit costs.

    https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/214340/dwp-annual-report-and-accounts-2011-2012.pdf

    “

  • Graeme Morrice – 2014 Parliamentary Question to the Department for Work and Pensions

    Graeme Morrice – 2014 Parliamentary Question to the Department for Work and Pensions

    The below Parliamentary question was asked by Graeme Morrice on 2014-04-25.

    To ask the Secretary of State for Work and Pensions, whether his Department uses a working assumption for the timescale for a work capability assessment report to be processed by Atos.

    Mike Penning

    Atos Healthcare is expected to clear Work Capability Assessments within an Actual Average Clearance Target (AACT) of 35 working days. This is to handle the referral from the date it is received from the Department and includes the time for processing and completing paperwork relating to Work Capability Assessments.

  • Lord Alton of Liverpool – 2014 Parliamentary Question to the Department for International Development

    Lord Alton of Liverpool – 2014 Parliamentary Question to the Department for International Development

    The below Parliamentary question was asked by Lord Alton of Liverpool on 2014-06-12.

    To ask Her Majesty’s Government what action they are taking to ensure that long-term development projects can continue in South Sudan in areas not affected by the conflict.

    Baroness Northover

    Following a review of DFID South Sudan’s strategic objectives and the ability of existing programmes to deliver in the new environment, Ministers approved an interim one-year strategy in February. The interim strategy prioritises life-saving interventions and humanitarian support, while protecting support for basic services and livelihoods, and core work on governance.

    Under the interim strategy we are continuing our development work on health, education and livelihoods. This includes support through the Health Pooled Fund, the Integrated Community Case Management project, the Girls’ Education South Sudan project, the Building Resilience through Asset Creation and Enhancement Project and the Urban Food Security, Livelihoods and Markets project. In programming areas that are now affected by conflict we are working with implementers to develop emergency modalities which will allow continuing delivery where possible.

  • Diana Johnson – 2014 Parliamentary Question to the Department for Business, Innovation and Skills

    Diana Johnson – 2014 Parliamentary Question to the Department for Business, Innovation and Skills

    The below Parliamentary question was asked by Diana Johnson on 2014-04-10.

    To ask the Secretary of State for Business, Innovation and Skills, what estimate he has made of the monetary value to the wider economy of a bankruptcy restriction order or undertaking.

    Jenny Willott

    No monetary value assessment to the wider economy of a bankruptcy restrictions order or undertaking has been undertaken.

  • Lord Hunt of Kings Heath – 2014 Parliamentary Question to the Department of Health

    Lord Hunt of Kings Heath – 2014 Parliamentary Question to the Department of Health

    The below Parliamentary question was asked by Lord Hunt of Kings Heath on 2014-06-12.

    To ask Her Majesty’s Government what action they are taking with regard to those Clinical Commissioning Groups that have not funded Improving Access to Psychological Therapies services for deaf people.

    Earl Howe

    The Improving Access to Psychological Therapies programme is now the responsibility of individual clinical commissioning groups (CCGs); however over £400 million is being invested over the spending review period to make a choice of psychological therapies available for those who need them in all parts of England.

    Section 20 of the Equality Act 2010 requires service providers and CCGs to make ‘reasonable adjustments’ so that disabled people are not placed at a ‘substantial disadvantage’ compared to non-disabled people, which would include in the provision of psychological therapies to deaf people.

  • John Redwood – 2014 Parliamentary Question to the Cabinet Office

    John Redwood – 2014 Parliamentary Question to the Cabinet Office

    The below Parliamentary question was asked by John Redwood on 2014-04-10.

    To ask the Minister for the Cabinet Office, what levels of stock his Department holds of (a) stationery, (b) printer cartridges, (c) treasury tags and other fasteners and (d) other office consumables.

    Mr Nick Hurd

    The Prime Minister’s Office is an integral part of the Cabinet Office.

    The information requested is not held centrally.