Tag: Nadine Dorries

  • Nadine Dorries – 2014 Parliamentary Question to the Home Office

    Nadine Dorries – 2014 Parliamentary Question to the Home Office

    The below Parliamentary question was asked by Nadine Dorries on 2014-06-13.

    To ask the Secretary of State for the Home Department, what sanctions have been levied by her Department as a result of TPContact failing to achieve and maintain high standards of customer service while providing services for her Department.

    James Brokenshire

    Any failure against the contractual critical service levels may result in
    deductions against their submitted invoices. In the event of continuous and
    unacceptable failures the Department has the ability to terminate the contract.

    The performance of Teleperformance as with all of our contracts is subject to
    close Home Office scrutiny. The governance processes include regular meetings
    at all levels, from local operational teams up to senior official levels, to
    allow in-depth reviews of performance against the service standards set out in
    the contract, and to provide an escalation route to resolve any issues that may
    arise. We also expect suppliers to provide continuous improvement in delivery
    of customer services over the course of the contract, which is also monitored
    through these processes.

    The Department withheld payment of the contractual transitional payment until
    transition was complete in each country where Teleperformance operates. This
    has now been has now been approved for payment in countries where visa
    application centres (VACs) are operational but withheld in locations still to
    be transitioned. Ongoing contractual payments will be subject to the service
    credit process outlined above.

    The data required to judge performance against contractual service standards is
    not yet available. We are not aware of any withdrawn applications linked to
    delays in processing at the identified visa application centres since they took
    over this service. The Home Office is currently collating data on complaints
    for the period since Teleperformance commenced operations and it is not
    available for publication.

    UK Visas & Immigration has worked closely with Teleperformance from the point
    at which contracts were awarded to prepare for live operations, including the
    summer peak. Annual and monthly application volumes and forecast figures for
    2014 were provided to Teleperformance as part of the tender process and local
    discussions have taken place to determine the number of appointment slots
    available. Opening hours have been extended and appointment availability has
    been increased in a number of locations to prepare for the summer period. Where
    VACs are open every day, the availability of appointment slots is continually
    monitored, with further measures being taken if appointments are consistently
    fully booked.

  • Nadine Dorries – 2014 Parliamentary Question to the Home Office

    Nadine Dorries – 2014 Parliamentary Question to the Home Office

    The below Parliamentary question was asked by Nadine Dorries on 2014-06-13.

    To ask the Secretary of State for the Home Department, what steps her Department took to ensure that TPContact was prepared for the required increase in capacity at its facilities worldwide to deal with the summer rush of visa applications.

    James Brokenshire

    Any failure against the contractual critical service levels may result in
    deductions against their submitted invoices. In the event of continuous and
    unacceptable failures the Department has the ability to terminate the contract.

    The performance of Teleperformance as with all of our contracts is subject to
    close Home Office scrutiny. The governance processes include regular meetings
    at all levels, from local operational teams up to senior official levels, to
    allow in-depth reviews of performance against the service standards set out in
    the contract, and to provide an escalation route to resolve any issues that may
    arise. We also expect suppliers to provide continuous improvement in delivery
    of customer services over the course of the contract, which is also monitored
    through these processes.

    The Department withheld payment of the contractual transitional payment until
    transition was complete in each country where Teleperformance operates. This
    has now been has now been approved for payment in countries where visa
    application centres (VACs) are operational but withheld in locations still to
    be transitioned. Ongoing contractual payments will be subject to the service
    credit process outlined above.

    The data required to judge performance against contractual service standards is
    not yet available. We are not aware of any withdrawn applications linked to
    delays in processing at the identified visa application centres since they took
    over this service. The Home Office is currently collating data on complaints
    for the period since Teleperformance commenced operations and it is not
    available for publication.

    UK Visas & Immigration has worked closely with Teleperformance from the point
    at which contracts were awarded to prepare for live operations, including the
    summer peak. Annual and monthly application volumes and forecast figures for
    2014 were provided to Teleperformance as part of the tender process and local
    discussions have taken place to determine the number of appointment slots
    available. Opening hours have been extended and appointment availability has
    been increased in a number of locations to prepare for the summer period. Where
    VACs are open every day, the availability of appointment slots is continually
    monitored, with further measures being taken if appointments are consistently
    fully booked.

  • Nadine Dorries – 2014 Parliamentary Question to the Home Office

    Nadine Dorries – 2014 Parliamentary Question to the Home Office

    The below Parliamentary question was asked by Nadine Dorries on 2014-03-18.

    To ask the Secretary of State for the Home Department, when someone, held at a Border Force checkpoint, is officially considered a detainee.

    James Brokenshire

    For immigration purposes, a person is considered detained on service of an IS81 form, pending examination or further examination for a decision on a grant, refusal or cancellation of leave.

  • Nadine Dorries – 2022 Comments on Prime Minister not Going to COP

    Nadine Dorries – 2022 Comments on Prime Minister not Going to COP

    The comments made by Nadine Dorries, the Conservative MP for Mid Bedfordshire, on Twitter on 28 October 2022.

    For balance, my friend…The Prime Minister is WRONG not to go to COP. Global warming is the biggest crisis facing our planet and net zero creates many 1000s of jobs which is good for the economy. COP in Glasgow was most successful ever… but don’t expect media to report that.

  • Nadine Dorries – 2022 Comments on Boris Johnson Returning as Prime Minister

    Nadine Dorries – 2022 Comments on Boris Johnson Returning as Prime Minister

    The comments made by Nadine Dorries, the Conservative MP for Mid Bedfordshire, on Twitter on 23 October 2022.

    If Rishi Sunak were to win, the focus of the privileges committee I am absolutely certain would move straight onto Rishi Sunak and what he knew – in order to embolden Labours call for a general election. With Rishi we will be in general election territory within weeks.

  • Nadine Dorries – 2022 Comments on Boris Johnson Returning as Prime Minister

    Nadine Dorries – 2022 Comments on Boris Johnson Returning as Prime Minister

    The comments made by Nadine Dorries, the Conservative MP for Mid Bedfordshire, on Twitter on 20 October 2022.

    One person was elected by the British public with a manifesto and a mandate until January 2025.

    If Liz Truss is no longer Prime Minister there can be no coronation of previously failed candidates.

    MPs must demand return of Boris Johnson – if not it has to be leadership election or a General Election.

  • Nadine Dorries – 2022 Comments on the UK’s Damaged Reputation

    Nadine Dorries – 2022 Comments on the UK’s Damaged Reputation

    The comments made by Nadine Dorries, the Conservative MP for Mid Bedfordshire, on Twitter on 16 October 2022.

    I cannot imagine there’s one G7 country which thinks we’re worthy of a place at the table.

    The removal of one electorally successful PM, the disgraceful plotting to remove another by those who didn’t get their way first time round is destabilising our economy and our reputation.

  • Nadine Dorries – 2022 Comments on Bringing Back Boris Johnson

    Nadine Dorries – 2022 Comments on Bringing Back Boris Johnson

    The comments made by Nadine Dorries, the Conservative MP for Mid Bedfordshire, on Twitter on 17 October 2022.

    There is no unity candidate.

    No one has enough support.

    Only one MP has a mandate from party members and from the British public – a mandate with an 80 seat majority. Boris Johnson.

    The choices are simple – back Liz, if not bring back Boris or face a GE within weeks.

  • Nadine Dorries – 2022 Comments on Liz Truss Needing a Fresh Mandate

    Nadine Dorries – 2022 Comments on Liz Truss Needing a Fresh Mandate

    The comments made by Nadine Dorries, the Conservative MP for Mid Bedfordshire, on Twitter on 4 October 2022.

    We have no mandate from the people to do this.

    Conservative Gov elected on basis of a manifesto, it’s how democracy works.

    People voted in ‘19 on the policy promises we made (and for Boris).

    If we don’t want to deliver on the deal, the promises, we need a fresh mandate.

    [Dorries was responding to the below Tweet from TalkTV]

    Prime Minister Liz Truss suggests her government could start from scratch on all government policy: “We are going to have to look at things differently as we move forward.”

  • Nadine Dorries – 2022 Statement on the Department for Digital, Culture, Media and Sport

    Nadine Dorries – 2022 Statement on the Department for Digital, Culture, Media and Sport

    The statement made by Nadine Dorries, the then Secretary of State for Digital, Culture, Media and Sport in the House of Commons on 5 September 2022.

    I would like to inform the House of a number of DCMS updates.

    Over summer recess we also reached another key milestone in the transformation of the UK’s broadband networks—announcing that over 70% of homes and businesses across the country now have access to lightning-fast, gigabit connections.

    It has also been an incredible summer of sport, with my Department helping to successfully host both the UEFA Women’s Euros and the Birmingham Commonwealth games.

    Building on the spectacular performance of the Lionesses at the Euros final, I wish to inform the House that on 2 September, the Government have officially launched a review of the future of women’s football.

    Launch of the future of women’s football review

    The Lionesses’ Euros victory rightfully put women’s sport at the centre of the agenda. Record numbers of viewers watched their success: 574,875 tickets were sold at the tournament, with sell-out crowds wherever the Lionesses played. The final also broke the attendance record for a Euros final—in either the women’s or men’s game. While it is right that we celebrate and reflect on that success, we must now refocus to ensure that this success translates to the continued growth of the women’s game.

    The fan-led review of football governance, conducted in 2021, recognised the different issues that the women’s game faces in comparison to men’s football. The fan-led review therefore recommended that women’s football should receive its own dedicated review. Government accepted this recommendation. Rather than the issues of financial mismanagement and fit and proper owners that the fan-led review considered, the review of the women’s game will focus on capitalising on popularity and continuing to grow the game.

    The review will be chaired by former England and Great Britain footballer Karen Carney MBE. Karen has extensive knowledge of women’s football and the issues affecting it, having had a very successful playing career and later moved on to become a respected broadcaster and columnist on both women’s and men’s football. Karen’s unique experience will be invaluable in ensuring that the review makes proposals that help to continue the growth and success of the women’s game.

    The review will now commence with stakeholders and fan groups having the opportunity to provide evidence on the issues affecting the women’s game. There will be a particular focus on assessing the potential audience reach and growth of the game, examining the financial health of the game, its financial sustainability for the long term and the structures within women’s football.

    The findings and recommendations arising from this review will be set out in a published report next year.

    We have further updates to make on the gifting of Birmingham 2022 Commonwealth games assets, and the removal of facsimile services from the universal service order.

    Gifting of assets following the conclusion of the Birmingham 2022 Commonwealth games

    During the summer recess my Department has been working with the organising committee of the Birmingham 2022 Commonwealth games to prepare to donate the sports equipment assets to Sport England for onward distribution to community organisations in Birmingham and the west Midlands. This will ensure maximum legacy opportunities for communities and sporting organisations to benefit from the games.

    It is normal practice when a Government Department (in this instance an arm’s length body of the Department) proposes to make a gift of a value exceeding £300,000, for the Department concerned to present to the House of Commons a minute giving particulars of the gift and explaining the circumstances; and to refrain from making the gift until 14 parliamentary sitting days after the issue of the minute, except in cases of special urgency.

    As the games equipment was being passed to Sport England immediately after the conclusion of the games, and with the games having taken place during summer recess, DCMS wrote to Dame Meg Hillier MP as chair of the Committee of Public Accounts, and Julian Knight MP as chair of the Digital, Culture, Media and Sport Select Committee on 29 July 2022, informing them of the proposed course of action.

    Ministers at HM Treasury have approved the proposal in principle. If, during the period of 14 parliamentary sitting days beginning on the date on which this minute was laid before the House of Commons, a Member signifies an objection by giving notice of a parliamentary question or a motion relating to the minute, or by otherwise raising the matter in the House, final approval of the gift will be withheld pending an examination of the objection.

    I inform the House today of the Departmental minute which sets out the detail of the decision, which has been laid in both Houses.

    The distribution of sports equipment from Sport England onwards is expected to commence in October.

    A copy of the departmental minute will be placed in the Libraries of both Houses.

    Removal of the Fax USO

    Tomorrow, the Government will amend the Electronic Communications (Universal Service) Order 2003 to remove facsimile services from the USO. This will come into force on 1 October 2022.

    DCMS previously wrote to Ofcom to consult it ahead of potentially removing fax from the universal service order. This was in light of the industry-led migration from the public switched telephone network to all-internet protocol telephony, which will mean that fax machines will no longer work in the same way. This was in accordance with section 65(4) of the Communications Act 2003 which states that, before making or varying the universal service order, the Secretary of State must consult Ofcom and such other persons as they consider appropriate.

    After a public consultation, Ofcom concluded it would be appropriate to remove fax from the USO. Ofcom noted the low usage of fax, as well as the availability of reliable alternatives, many of which are free of charge. DCMS officials conducted further investigations with the healthcare, tourism, legal, and energy sectors, and found that the use of fax was minimal and alternatives are being sought where its use still continues.

    DCMS is content that it is appropriate to remove fax from the telephony USO. As a result, the designated providers BT and KCOM will no longer be required to provide fax services. We are making this change now given the ongoing changes to the UK’s telephone networks, as well as recognising that the limited existing use of fax services makes their inclusion in the USO unnecessary.

    Fax services will remain available on existing PSTN connections until the service is withdrawn by the industry in 2025. BT has also indicated that fax services may continue to function over its digital voice services, though they are not guaranteed in the same way. Furthermore, the move from fax services to alternatives will have already been a part of many sectors’ preparation for migration to all-IP. DCMS has been working closely with other Government Departments to raise awareness of this change and others expected as part of PSTN migration.

    The Government will also be making a minor clarification to the USO with regard to the term “publicly available telephone service”, as recommended by the Joint Committee on Statutory Instruments in 2011.