Tag: Lord Mendelsohn

The below Parliamentary question was asked by Lord Mendelsohn on 2014-04-08.

To ask Her Majesty’s Government what is the percentage cost over-run established by the management board for any budget in the Northern Ireland Office to merit being tabled at the departmental management board; and how many times in the last 12 months that has occurred.

Lord Wallace of Saltaire

The Northern Ireland Office has not established a percentage cost overrun limit for budget management purposes. Performance against budget, analysed by business area, is considered on a monthly basis by the departmental management board.

The below Parliamentary question was asked by Lord Mendelsohn on 2014-03-24.

To ask Her Majesty’s Government what customer, user and satisfaction surveys were conducted in the last 12 months in the Department for Transport and the agencies that report to it; which of them have been reported to the management board in the last 12 months; and which were commissioned by the management board.

Baroness Kramer

The information requested regarding the conduct of customer, user and satisfaction surveys across the Department for Transport and its agencies in the last 12 months is as follows:

Glossary

The below Parliamentary question was asked by Lord Mendelsohn on 2014-04-08.

To ask Her Majesty’s Government what is the percentage cost over-run established by the management board for any budget in the Scotland Office to merit being tabled at the departmental management board; and how many times in the last 12 months that has occurred.

Lord Wallace of Tankerness

The Scotland Office does not have a cost overrun established by its management board above which it merits a budget being tabled at its management board. No overruns have been reported to the management board in the last 12 months.

The below Parliamentary question was asked by Lord Mendelsohn on 2014-03-24.

To ask Her Majesty’s Government what customer, user and satisfaction surveys were conducted in the last 12 months in the Wales Office and the agencies that report to it; which of them have been reported to the management board in the last 12 months; and which were commissioned by the management board.

Baroness Randerson

The Wales Office has not conducted any customer or user surveys in the last 12 months.

However, the Wales Office conducts a staff engagement survey annually, and the results are reported to the Department’s management board.

The below Parliamentary question was asked by Lord Mendelsohn on 2014-04-08.

To ask Her Majesty’s Government what is the percentage cost over-run established by the management board for any budget in the Department for Transport to merit being tabled at the departmental management board; and how many times in the last 12 months that has occurred.

Baroness Kramer

The department’s financial position is reviewed on a regular basis by the Department for Transport’s Board and Executive Committee.

The below Parliamentary question was asked by Lord Mendelsohn on 2014-03-24.

To ask Her Majesty’s Government what customer, user and satisfaction surveys were conducted in the last 12 months in the Department for Work and Pensions and the agencies that report to it; which of them have been reported to the management board in the last 12 months; and which were commissioned by the management board.

Lord Freud

The Department for Work and Pensions conducts an annual Claimant Service and Experience Survey which measures customer satisfaction. The survey includes customers of Jobcentre Plus and the former agency Pensions, Disability and Carers Service. Fieldwork for the 2013 survey was completed in September. The survey is approved by the Operations Executive Team and key findings have been reported to them.

The Child Maintenance Group conducts customer satisfaction surveys to cover all its statutory schemes. Quarterly surveys are run for the 1993/2003 and 2012 schemes and a monthly survey for the Options Gateway to tell how customers think suppliers are delivering service. All of these surveys are commissioned and reviewed for internal use by the CMG Executive Team.

The below Parliamentary question was asked by Lord Mendelsohn on 2014-04-08.

To ask Her Majesty’s Government what is the percentage cost over-run established by the management board for any budget in HM Treasury to merit being tabled at the departmental management board; and how many times in the last 12 months that has occurred.

Lord Deighton

HM Treasury does not have a prescribed percentage for which a forecast overspend is tabled at the executive management board. Each month the board receives a summary of the forecast expenditure against budget and a commentary in which any significant forecast variances to individual budgets are described and explained.

The below Parliamentary question was asked by Lord Mendelsohn on 2014-03-24.

To ask Her Majesty’s Government what is the percentage cost over-run established by the management board for any budget in the Attorney General’s Office to merit being tabled at the departmental management board; and how many times in the last 12 months that has occurred.

Lord Wallace of Tankerness

The Attorney General’s Office (AGO) does not have a cost overrun established by the management board above which it merits a budget being tabled at departmental Executive Board. No overruns have been reported to the AGO Executive Board in the last 12 months.

The below Parliamentary question was asked by Lord Mendelsohn on 2014-04-08.

To ask Her Majesty’s Government what is the percentage cost over-run established by the management board for any budget in the Wales Office to merit being tabled at the departmental management board; and how many times in the last 12 months that has occurred.

Lord Wallace of Saltaire

The Wales Office’s financial position is reviewed on a regular basis, and is a standing agenda item at meetings of the Department’s Management Committee.

The below Parliamentary question was asked by Lord Mendelsohn on 2014-03-24.

To ask Her Majesty’s Government what is the percentage cost over-run established by the management board for any budget in the Cabinet Office to merit being tabled at the departmental management board; and how many times in the last 12 months that has occurred.

Lord Wallace of Saltaire

The Cabinet Office Board and the Executive Management Committee review the department’s financial position on a regular basis.