Tag: Jessica Morden

The below Parliamentary question was asked by Jessica Morden on 2016-09-12.

To ask the Secretary of State for the Home Department, what the average length of time taken was to respond to email enquiries by the Security Industry Authority in each month since January 2016.

Brandon Lewis

The average time taken to respond to electronic (e-mail or online) enquiries is unavailable in the format requested prior to July 2016.

From July 2016, the Security Industry Authority began using a new IT system, which has enabled it to produce a range of metrics. The average time taken to respond to electronic enquiries in July and August was 7 days against their service standard of 10 days.

The below Parliamentary question was asked by Jessica Morden on 2016-01-20.

To ask the Secretary of State for Business, Innovation and Skills, what steps his Department plans to take to ensure that the privatisation of the Green Investment Bank represents value for money to the public purse.

Anna Soubry

The Government is following best practice recommended by the National Audit Office (NAO) to ensure a sale of the Green Investment Bank achieves value for money. This includes following the NAO’s recommendations on Government asset sales that were set out in its report on the sale of the Government’s shares in Eurostar.

We are consulting with the NAO about the approach we are taking, and will continue to assess whether we are achieving value for money for the taxpayer through all stages of this process.

The below Parliamentary question was asked by Jessica Morden on 2016-09-12.

To ask the Secretary of State for the Home Department, whether the Security Industry Authority has met its performance target of 80 per cent of applications being processed within 25 days in each month since January 2016.

Brandon Lewis

The Security Industry Authority (SIA) have an annual performance target to process 80% of applications (including renewals) within 25 working days. The SIA met this annual target in the 2015/16 financial year. Performance for 2016/17 to date is shown in the table below.

	Apr	May	June	July	Aug
Percentage processed in 25 working days	86%	81%	80%	46%	72%

The below Parliamentary question was asked by Jessica Morden on 2016-01-20.

To ask the Secretary of State for Business, Innovation and Skills, what his Department’s policy is on providing direct web links to information requested in written parliamentary questions in the Answers to those questions.

Joseph Johnson

The Department for Business, Innovation and Skills does not have a specific policy on the provision of web links. Parliamentary Questions are answered according to the preferred approach of each individual Minister.

The below Parliamentary question was asked by Jessica Morden on 2016-09-12.

To ask the Secretary of State for the Home Department, what the average time taken was to process applications and renewals by the Security Industry Authority in each month since January 2016.

Brandon Lewis

The average time taken to process 80% of applications (including renewals) within 25 working days is unavailable in the format requested.

The Security Industry Authority’s (SIA’s) new IT system (introduced in July 2016) enables more detailed performance analysis. The system shows that the average number of days for processing applications (including renewals) was 38 days in July and 30 days in August.

Once fully embedded, the SIA expect that the processing time for applications will be quicker than under the old system.

The below Parliamentary question was asked by Jessica Morden on 2016-01-20.

To ask the Secretary of State for Business, Innovation and Skills, how much funding the Green Investment Bank has invested in fracking projects in the UK.

Anna Soubry

The Green Investment Bank has not invested in any fracking projects.

The below Parliamentary question was asked by Jessica Morden on 2016-09-12.

To ask the Secretary of State for the Home Department, what provisions the Security Industry Authority (SIA) has in place to compensate individuals who have lost their job as a result of delays of problems in SIA licence applications or renewals.

Brandon Lewis

Applicants for Security Industry Authority licences who have been unable to work while waiting for their licence to be renewed, and who request reimbursement for loss of earnings, can contact the Security Industry Authority to provide evidence of the loss suffered. Payment of compensation will then be considered, based on the evidence provided and a review of all the circumstances of the application.

The below Parliamentary question was asked by Jessica Morden on 2016-02-11.

To ask the Secretary of State for Transport, when he estimates the Severn River crossing concession will end.

Andrew Jones

The Severn River Crossing concession is currently forecast to end in 2018.

The below Parliamentary question was asked by Jessica Morden on 2016-09-13.

To ask the Secretary of State for the Home Department, what assessment she has made of the implications for customer service of changing the operation of the Security Industry Authority contact centre from telephone to email.

Brandon Lewis

The Security Industry Authority is moving towards a digital by default licensing system. We are aware that there have been issues during the transition to digital which have resulted in higher than expected volumes of customer contact.

We are working closely with the Security Industry Authority to ensure customer service issues are addressed; the Security Industry Authority have already increased the number of staff responding to customer queries.

The below Parliamentary question was asked by Jessica Morden on 2016-03-16.

To ask the Secretary of State for Transport, what estimate his Department has made of the level of the Government’s accumulated deficit at the end of the concession period for the Severn Bridges.

Andrew Jones

The accumulated deficit is estimated to be £63m at the end of the concession.