Tag: Home Office

  • PRESS RELEASE : Police dismissals to be reviewed [October 2022]

    PRESS RELEASE : Police dismissals to be reviewed [October 2022]

    The press release issued by the Home Office on 17 October 2022.

    The Home Office will launch a targeted review of police dismissals to raise standards and confidence in policing across England and Wales.

    The internal review will be launched shortly and will help to ensure that the system is more effective in removing officers who are not fit to serve the public.

    Baroness Casey’s interim report into the culture and standards at the Metropolitan Police Service, published today (Monday 17 October 2022) raises significant concerns, including that fewer officers are being dismissed, officers with multiple allegations made against them are still serving the public and police from ethnic minorities are disproportionately represented in the misconduct system.

    The Home Office review is likely to consider:

    the effectiveness of the existing system to dismiss those who fall seriously short of the standards expected by policing and the public
    the impact of the introduction of changes to misconduct panels, including legally qualified chairs
    whether forces are making use of their powers to discharge officers during their probationary period
    Working with policing partners, it will also assess whether the regulatory framework for the police disciplinary system should be changed.

    Home Secretary Suella Braverman said:

    “The public rightly expects the highest standards of behaviour from police officers and the vast majority meet this expectation. But recently too many high-profile incidents and reports, especially in London, have damaged trust – which is unfair on the public and lets down other serving officers.

    “This cannot continue. Culture and standards in the police must improve. And where an officer has fallen seriously short of these expectations, demonstrable, public action must be taken.

    “I have been clear it is absolutely vital police act to restore trust, return to common-sense policing and treat the public and victims with the respect they deserve.

    “I welcome the Metropolitan Police’s commitment to tackling the issues raised in the Baroness Casey report and hope this review will also help to address underlying concerns.”

    The government has already overhauled the police discipline system over the last 7 years, making it more transparent, more proportionate and more accountable – for example introducing public misconduct hearings in 2015 and bringing in the Police Barred List in 2017, ensuring that officers and staff who are dismissed cannot re-join the police.

    In addition, the 2-part Angiolini Inquiry is currently examining the issues raised by the conviction of then-serving officer Wayne Couzens for the murder of Sarah Everard last year. The second part is expected to scrutinise wider issues for policing and the safety of women.

     

  • PRESS RELEASE : Home Office launches Independent Examiner of Complaints Service [October 2022]

    PRESS RELEASE : Home Office launches Independent Examiner of Complaints Service [October 2022]

    The press release issued by the Home Office on 17 October 2022.

    The Home Office has launched a new Independent Examiner of Complaints (IEC) service for customers of the Department’s immigration services.

    In doing so, the Home Office has fulfilled another of the recommendations in Wendy Williams’ Windrush Lessons Learned Review, published in March 2020.

    Introducing an IEC service brings the Department in line with several other public service delivery departments such as the Department for Work and Pensions and His Majesty’s Revenue and Customs.

    If customers are not satisfied with the final response to their complaints, they will have an opportunity to have their case reviewed independently by the IEC.

    Although the IEC will not have any remit over immigration decisions, which remain subject to existing appeal processes, they will apply greater scrutiny and ultimately increase public confidence in the customer services delivered by the Home Office, as well as helping to manage reputational risk.

    In making her original recommendation, Wendy Williams proposed that the new service should have the ability to identify systemic issues within the immigration system. The IEC will achieve that by using the data and insight from complaints to consider why particular issues might be arising and feed them back into the department to support the continuous improvement of services.

    The Home Office is pleased to announce that, following a fair and open recruitment process, Moi Ali has been appointed as the new Independent Examiner of Complaints. She will be supported by an Office for the IEC, based in Stoke-on-Trent.

    Ms Ali has a background in independent complaints review. For the last 4 years she has been the Independent Assessor of Complaints for the Crown Prosecution Service and she will continue in that role on a part-time basis. She is passionate about providing a genuinely independent service, and about helping organisations to identify learning and wider lessons from complaints in order to improve their service.

    Her approach is to understand the complainant journey and perspective, and to support staff to provide a complainant-centric service.

     

  • PRESS RELEASE : Better protection from invasive data requests for victims of rape [October 2022]

    PRESS RELEASE : Better protection from invasive data requests for victims of rape [October 2022]

    The press release issued by the Home Office on 17 October 2022.

    • New code of practice on data extraction published today
    • Ends ‘digital strip search’ of victims’ electronic devices
    • Part of government action to boost confidence in criminal justice system and improve the quality of rape investigations

    A new code of practice for powers included in the Police, Crime, Sentencing and Courts (PCSC) Act was laid in Parliament today (Monday 17 October), which will see new obligations on police to protect the privacy of victims.

    The new code will ensure that powers to request information from victims’ phones and devices are correctly used by the police and that all victims get the same high standards of protection.

    It forms part of a programme of work to transform the way rape and sexual assault cases are investigated and prosecuted. The programme includes work such as Operation Soteria, a pioneering project working alongside academics to introduce a new operating model for the investigation of rape cases to improve prosecution rates and ensure a high standard in investigating rape and sexual assault across forces.

    Minister for Safeguarding Mims Davies said:

    It is vital victims are treated with utmost sensitivity and respect when reporting crimes, so that more victims feel able to come forward.

    These new measures are part of our commitment to ensuring police investigate crimes against women and girls thoroughly, with a clear focus on the suspect, not the victim.

    Bringing the PCSC Act powers and code into force represents a significant step forward in balancing the privacy rights of victims with effective investigations, to ensure more perpetrators are brought to justice.

    The powers and the code fulfil the government’s ambition set out in the Rape Review Action Plan that victims should only be asked for their phones where necessary, proportionate and as part of a reasonable line of enquiry.

    The powers will also mean that the police must tell victims why they want their devices and what information they are looking for. They will also have to make sure victims know that they can refuse the request without it resulting in their case being automatically dropped.

    Earlier this year, the government conducted a 9-week public consultation to engage with experts across the sector on how the code of practice could best protect victims. The code was strengthened as a result, and the government has now also published its response to the consultation.

    ACC Tim de Meyer, National Police Chiefs’ Council Lead for Disclosure said:

    The NPCC welcomes the new powers within the PCSC Act.

    For 2 years, we have been working with criminal justice partners, government and victims groups to improve this area of investigative practice.

    As investigators we must ensure the suspect’s absolute right to a fair trial while protecting the privacy of victims and witnesses. The new code of practice will help us to achieve this.

    The code of practice and extraction of information powers contribute to the delivery of the government’s End-to-End Rape Review, which seeks to achieve systemic and cultural change to improve the victim experience and to bring offenders to justice. This includes increasing the number of Independent Sexual Violence and Domestic Violence Advisers, rolling out pre-recorded cross-examination for victims of sexual and modern slavery offences in all Crown Courts in England and Wales, and working with forces to understand how they can be supported to develop the capabilities they need to examine rape victims’ devices within 24 hours.

  • PRESS RELEASE : Disruptive fans banned from World Cup in Qatar [October 2022]

    PRESS RELEASE : Disruptive fans banned from World Cup in Qatar [October 2022]

    The press release issued by the Home Office on 14 October 2022.

    Measures to prevent disruptive and violent football fans subject to football banning orders in England and Wales from travelling to the World Cup in Qatar come into effect from today.

    From 10 November the 1,308 people subject to a football banning order will be required to hand in their UK passports to the police until the end of the tournament, facing up to 6 months in prison and an unlimited fine if they fail to do so or attempt to travel to Qatar and neighbouring countries.

    Passports will be returned to individuals after the final match of the tournament. If they wish to travel to other countries during this period, they will need to seek permission to hold on to their passports and will be subject to thorough checks.

    As part of a targeted operation at ports, police will also be able to intercept known troublemakers who are likely to cause further disruption to stop them from attending the tournament. If they are caught attempting to travel, they will face a banning order court hearing within 24 hours.

    Police officers in the UK and Qatar will gather intelligence during the tournament, with fans causing disruption during the World Cup risking arrest or being handed a football banning order on their return to the UK.

    This is part of wider action the government has taken to crack down on violence and disorder at football matches, which includes extending football banning orders to cover the women’s domestic game and football-related online hate crime, and the imminent extension to Class A drug offences at matches.

    The police also continue to take action, with over 2,100 arrests made and 516 new football banning orders issued in the 2021 to 2022 season.

  • PRESS RELEASE : Strong progress towards a Child First youth justice system [October 2022]

    PRESS RELEASE : Strong progress towards a Child First youth justice system [October 2022]

    The press release issued by the Home Office on 13 October 2022.

    Claudia Sturt, Chief Executive of the Youth Justice Board (YJB), looks at the YJB’s activity over the past year.

    Today we published our Annual Report and Accounts for 2021 to 2022. This was my first annual report as Chief Executive Officer of the Youth Justice Board (YJB), and I would like to place on record my thanks to all those who have helped produce this report and ensure its accuracy.

    The opportunity to lead the Youth Justice Board as Chief Executive is enormously exciting, and there is nothing more important for me than improving the life chances of children. When I was working in adult prisons, I saw first-hand the consequences of failure and I believe, as a result, you will not find anyone more determined to ensure we are effective in keeping children out of the system and supporting them to live happy, safe, crime-free lives.

    Our activity over the past year was yet again set against the backdrop of the pandemic. At the YJB, we continued to follow a fully remote operating model from March 2020 up to January 2022. Following consultation with our staff we subsequently developed a hybrid model, enabling our staff to return to face-to-face working, where appropriate, whilst allowing the organisation to attract and support diverse talent with an increase in national rather than London-based contracts.

    Despite us seeing the easing of COVID-19 restrictions across England and Wales, the challenges for both children and the sector were still evident, and we have yet to see the full impact this has had on their lives and futures. Reduced access to education and other critical support services, increased trauma and mental illness, fewer opportunities for safeguarding and more opportunities for online exploitation all form a worrying reality for children and those across the sector.

    Of course, we welcome the past year’s continued falls in the number of children entering the justice system and those who received a caution or sentence. Reoffending rates decreased again, and the youth custody population stands at an all-time low. But there is no room for complacency: as highlighted recently in a review by the National Audit Office, we have serious grounds to expect a worsening of this picture in the immediate future, with a potential doubling of children in custody by 2024. Long term impacts of the pandemic, combined with the economic shocks that have followed it, seem likely to make far more children far more at risk of coming into the criminal justice system. The YJB will grasp with both hands the challenge of ensuring that the gains made in recent years are sustained.

    But, while I welcome these reductions, overwhelmingly I was saddened by yet more evidence of the shocking disparity for children from ethnic minorities. In particular, children with Black and Mixed ethnicities are significantly overrepresented at every stage in the youth justice system. We have undertaken a wide range of activity over the past year to tackle this issue which includes commissioning two research projects with a focus on disproportionality, sharing area level detail on disparity with Police and Crime Commissioners and taking forward an initiative to get children from ethnic minorities into employment. We have also continued to work with our partners, such as the Magistrates Association, to help tackle these disparities, including the development of a checklist for magistrates, to further guard against any potential bias in decision-making.

    I was pleased to see that strong progress was made towards our vision of a Child First youth justice system. In essence, we want a system which treats children as children and supports them to become the best version of themselves.

    We’ve never been under any illusions about how ambitious this goal is and recognise that it will take a concerted effort from us and all our partners. Nevertheless, we are up for the challenge and the potential benefits to children and our communities alike far exceed any drawbacks. Significant activity over the past year includes work in Wales to develop trauma informed approaches and services in support of its Youth Justice Blueprint. Also, across both England and Wales we commissioned a joint prevention and diversion project to help us increase our understanding and oversight of how this work is delivered by youth justice services.

    This year we also took the opportunity to review the pathfinder model that was introduced in 2018. The review found that the pathfinder model was a worthwhile element of sector improvement work. It was also clear that the underlying principles of pathfinders were sound and the introduction of a formal selection process would improve the model further. All current pathfinders will continue as planned and we are designing the selection process for the next pathfinders. We are working to have the new approach in place ready for the 2023/24 financial year.

    In December 2021, we secured Board approval for an exciting new initiative to maximise our impact, rebalance how we deliver our statutory functions and change our focus from being driven by risk to being driven by benefits. Known as our ‘new sense of purpose’, this change programme will allow a significant review of our current position and consider how we deploy our people, manage processes, provide advice and invest tax-payers money, including the youth justice grant.

    Finally, I would like to thank YJB staff and our colleagues and partners across the system for the welcome shown to me as I started my new role. I remain in awe of your relentless determination to improve the lives of children in the youth justice system and all that you have achieved over the past year.

  • PRESS RELEASE : Hillsborough – independent forensic pathology review established [October 2022]

    PRESS RELEASE : Hillsborough – independent forensic pathology review established [October 2022]

    The press release issued by the Home Office on 5 October 2022.

    The review will consider what went wrong with the original pathological report and ensure similar mistakes are not made in the future.

    The review reflects recommendations made in Right Reverend James Jones’ report. The patronising disposition of unaccountable power, a report to ensure the pain and suffering of the Hillsborough families is not repeated, which identified failings in the pathological reporting of the deaths at Hillsborough Stadium on 15 April 1989.

    The review will be chaired by forensic science expert Mr Glenn Taylor.

    The review began on 1 July 2022, following the conclusion of the final criminal trials relating to the Hillsborough disaster.

    Mr Taylor is expected to report his findings to the Home Secretary next summer.

    It will consider what went wrong with the original pathological report from the disaster to ensure that similar mistakes will not be made in the future.

    As set out in the Terms of Reference published today, the review will:

    • recognise the failures in pathology following the Hillsborough disaster
    • make an assessment as to whether there is risk of similar failings being made again in the event of a similar mass fatality
    • assess the adequacy of safeguards currently in place in terms of clinical governance and pathology provision in England and Wales
    • look at accountability of practitioners and how it has changed since the original inquests
    • consider if there are lessons learnt from the Hillsborough disaster which can built into the development of Home Office register forensic pathologists and wider provision of pathology services

    Mr Taylor is a retired forensic scientist who was in charge of a local authority laboratory. He has extensive experience in major incident planning and oversight of coronial services on behalf of local authorities.

    The review has been commissioned by the Pathology Delivery Board (PDB) and is overseen by the Home Office. The PDB is responsible for the provision of forensic pathology services to police and coroners for suspicious death and homicide cases in England and Wales.

  • PRESS RELEASE : Prisoners start as apprentices at big name employers [October 2022]

    PRESS RELEASE : Prisoners start as apprentices at big name employers [October 2022]

    The press release issued by the Home Office on 4 October 2022.

    Prisoners in England have begun high-quality apprenticeships this week in a bid to cut crime following a change in the law.

    For the first time ever, those behind bars will embark on dedicated on-the-job learning programmes that have a direct route into work with leading employers on release that will keep offenders on the straight and narrow.

    Big employers have already pledged their commitment including Greene King, Timpson’s and Kier, with a wide range of job roles available to offenders, including highway maintenance, hospitality and cheffing.

    As announced in the Prisons Strategy White Paper last year, the Government is exploring all avenues to boost the employability of ex-offenders when they leave prison – a key contributor to cutting crime and making our streets safer.

    As Ministry of Justice data shows, the proportion of ex-offenders in work six weeks after release increased by more than half between April 2021 and March 2022.

    Skills Minister Andrea Jenkyns said:

    This vital change to the law will not only help us to rehabilitate offenders, but it’s also plugging the skills gap for the future.

    Apprenticeships give employers dedicated new workers in sectors like construction and hospitality and it’s great to have such high-profile companies sign up to help prisoners turn their life around through work and training.

    Prisons Minister, Rob Butler MP, said:

    Getting prison leavers into work is absolutely crucial – it provides them a second chance to lead a more positive life and cuts crime.

    Apprenticeships are a direct route into gold-standard training in vital industries – encouraging ex-prisoners to stay on the straight and narrow while supporting businesses of all sizes and contributing to economic growth.

    Most apprenticeships take place under an apprenticeship agreement which is classed as an employment contract in law. The Government has now changed the law so prisoners will be able to undertake apprenticeships without the need for such an agreement.

    An apprentice starting work at Kier said:

    This opportunity means a lot to me and I was over the moon when I found out I had been successful. It gives me the chance to prove to myself, my friends, family and the wider community that I am worthy and capable of being successful. I am appreciative to Kier and the team I have worked with during this process, it has been made clear to me that my convictions aren’t a barrier to my success or progression.

    I look forward to gaining as much experience as I can during my apprenticeship and in the future I would like to stay with Kier, work my way up and hopefully gain further qualifications.

    Up to 300 prisoners, who are eligible for day release and nearing the end of their time in prison are expected to be recruited by 2025.

    James Timpson, Chief Executive of the Timpson Group, said:

    At the Timpson Group, we have a track record of championing ex-offenders and providing them with employment opportunities that enable them to break the cycle of reoffending, reintegrate into society and make positive contributions to the economy.

    Key to this mission is ensuring that offenders have as many opportunities as possible to gain skills and training while completing their sentence. As such, we are delighted to be providing one of the first-ever work placements for the prisoner apprenticeship scheme at The Partridge pub, and are looking forward to working with Novus and Total People to ensure this opportunity can be offered to other prisoners who could benefit from an apprenticeship.

    Nick Mackenzie, chief executive of Greene King, said:

    We are proud to have now supported 135 prison leavers into employment through our Releasing Potential programme, but our ambition doesn’t stop there.  We have an important role to play in supporting social mobility and the change in law means those in prison can learn new skills to enable them to build a career once they leave prison, which is key to successful rehabilitation.  We’re really pleased that we’ll now be able to offer our award-winning apprenticeship programme to prisoners and hope that more people will be able to join us at Greene King upon release.

    Helen Redfern, chief people officer at Kier, said:

    At Kier, we’re committed to having a more diverse workforce, with colleagues who have skills from a range of backgrounds; reflecting the wider community. This pioneering scheme allows us to diversify our workforce further, whilst benefitting prisoners who are nearing the end of their sentence, as well as reducing the likelihood of reoffending, benefitting communities across the country.

    Being one of the first employers to take part in the scheme builds on the work we have already done through Making Ground, our prison engagement and employment programme, which is designed to support serving prisoners and prison leavers into sustainable employment in the construction industry.

    Over the coming months, more and more employers covering all sectors of the economy will come on board to offer apprenticeship opportunities to prisoners, including Sheffield City Council, Co-op and Premier Foods.

  • PRESS RELEASE : Offenders to face mandatory testing to cut drug-fuelled crime [October 2022]

    PRESS RELEASE : Offenders to face mandatory testing to cut drug-fuelled crime [October 2022]

    The press release issued by the Ministry of Justice on 3 October 2022.

    • new enhanced tests will detect more drugs to tackle substance abuse and cut crime
    • offenders who fail tests face being recalled to prison

    Thousands of offenders will face compulsory drug testing after release from prison to help keep them clean and cut drug-fuelled crime.

    From today (3 October 2022), offenders supervised in probation hostels, known as Approved Premises, will be randomly tested for 14 different types of drugs as part of a £1.2 million initiative to reduce reoffending.

    Offenders whose drug habits are directly linked to their crimes, such as heroin addicts, will be legally required to take a urine test up to once a week to prevent their addiction from spiralling into further crimes. All other offenders will be tested at least twice whilst being supervised in Approved Premises.

    New enhanced tests will also make it easier to spot a range of drugs including heroin, cocaine and synthetic substances like Spice, with around 30,000 tests being carried out each year.

    Those who test positive will be required to undergo intensive drug treatment or face being recalled to prison.

    These changes were first introduced as a Private Members Bill by Rob Butler MP, who recently became Prisons and Probation Minister.

    Rob Butler, Prisons and Probation Minister, said:

    I’ve seen first-hand how drug addiction is too often at the heart of criminal activity and I have campaigned to change that.

    This mandatory testing will act as a deterrent to anyone tempted to abuse drugs again, help cut crime and make our communities safer.

    Illegal drug use costs the taxpayer nearly £22 billion each year, including NHS, prison and police costs. Clamping down on drug use will help break the cycle of crime which addiction causes.

    This type of testing has been successfully rolled out in dozens of Approved Premises in England and will now be expanded across the whole estate by spring 2023.

    ‘Ian’, an offender currently housed in an Approved Premise, said:

    Before I got clean from drugs, my life was chaotic, and I would do anything to get my next hit.

    Regular testing in Approved Premises will reduce drug deaths and give people something to focus on and work towards.

    At first, I was worried about being tested for fear of being recalled to prison but it was an incentive for me to stay clean, rebuild broken trust with family and loved ones and start applying for jobs so I can look for my own place.

    The initiative represents one of the largest expansions of drug testing in the Probation Service and supports the government’s wider 10-year Drugs Strategy which is backed by £900 million of extra investment.

    As part of this, the government is investing £120 million to roll out three pilot substance misuse problem-solving courts in the community to make offenders face their addictions. The investment will help establish 18 new drug recovery wings ensuring prisoners tackle their addiction head-on or face tough consequences – including further time in jail where necessary.

    Approved Premises are used by the Probation Service to closely supervise and support offenders after their release from prison.

  • PRESS RELEASE : Over 500 criminals and immigration offenders removed [September 2022]

    PRESS RELEASE : Over 500 criminals and immigration offenders removed [September 2022]

    The press release issued by the Home Office on 30 September 2022.

    More than 500 foreign criminals and immigration offenders have been removed from the UK by the Home Office during September.

    In total, 533 people were returned, including 105 to Albania on 3 dedicated charter flights and scheduled flights this month.

    The Home Office also returned 26 Romanian nationals and 9 individuals to Zimbabwe on separate charter flights.

    The foreign national offenders removed had received combined prison sentences of more than 337 years and were convicted of crimes including sexual and violent offences, supplying Class A drugs and facilitating illegal entry to the UK.

    More than 300 people who had no right to remain in the UK, including 3 Albanian nationals who entered the UK illegally – 1 via small boat and 2 through other clandestine means – have also been removed.

    Home Secretary, Suella Braverman said:

    We are taking a zero-tolerance approach to anyone who comes to the UK and breaks our laws.

    Returning such a high number of dangerous criminals sends a clear message that they are not welcome here.

    We are also clamping down on those who come here illegally, and I am exploring every avenue to accelerate their removal.

    Since signing our returns agreement with Albania in 2021, we have removed over 1,000 Albanian criminals and immigration offenders, including some who crossed the Channel illegally to come to the UK.

    To date this year, the UK has removed 8,175 people via enforced, voluntary and other return types, including 2,250 foreign national offenders.

    The Nationality and Borders Act will further deter illegal entry into the UK, breaking the business model of people-smuggling networks and speeding up the removal of those with no right to be in the UK.

  • PRESS RELEASE : New support for victims of county lines exploitation [September 2022]

    PRESS RELEASE : New support for victims of county lines exploitation [September 2022]

    The press release issued by the Home Office on 24 September 2022.

    Hundreds of victims of county lines exploitation will be helped to escape drug gangs following the expansion of support services in four priority locations – London, West Midlands, Merseyside and Greater Manchester – where young people are often targeted.

    The Home Office has today (24 September) allocated up to £5 million to better support young people and their families for the next three years, and help free them from the grasp of vicious county lines gangs.

    A one-to-one specialist support service for young people under 25, delivered by not-for-profit organisation Catch22, will safely make contact with young people who have been referred by safeguarding partners, such as the police and children’s services, and work with them to exit their involvement in county lines activity.

    If under 25s are identified outside of their hometowns, a rescue service will be deployed to bring them home safely, offering a pivotal moment for them to engage with caseworkers and protect their futures.

    The service will also offer mental health support and counselling to the young people and their families, to help deal with the trauma of their experiences.

    They will operate across the four largest exporting areas for county lines activity, aligning with the police forces that are part of the government’s county lines programme.

    Home Office Minister, Jeremy Quin, said:

    I want victims of exploitation to know that we are on their side – and that there is a way out, a brighter future available.

    Since 2019, the government’s county lines programme has shut down 2,400 lines, made over 8,000 arrests and engaged more than 9,500 individuals through safeguarding interventions.

    These services will be relentless in their focus to carve out safe routes home for young people in danger and tear them away from the grip of these merciless county lines gangs, opening up their futures once more.

    As part of the package of support, funding will also be allocated to continue the delivery of the national confidential and anonymous helpline ‘SafeCall’, delivered across England and Wales by Missing People – including bespoke support for parents and carers. Since it was established in late 2017, the helpline has supported 480 young victims of county lines exploitation and their families.

    Chief Executive Officer at Catch22, Naomi Hulston, said:

    For children and young people who are victims of county lines activity, the impact on their lives – and the lives of those around them – is devastating. We know that grooming techniques are becoming more advanced and that escaping the clutches of these perpetrators can be incredibly difficult. That’s why as part of this service we’ll not only be bringing young people home safely, we’ll be supporting them to make sure they can process their experiences and are protected from any future harm.

    Director of Policy and Development at Missing People, Susannah Drury, said:

    SafeCall provides confidential, anonymous support to young victims of county lines exploitation and their families – helping them get safe, stay safe and deal with the challenges they face. Our expert team is available 9am to 11pm, 7 days a week to provide support via our free helpline – text or call 116000. Missing People is proud to be providing the SafeCall service across England and Wales to help young victims and their families through crisis and trauma.

    County lines activity refers to drug trafficking operations which often sees children or vulnerable adults groomed to run drugs from one city to other parts of the country, usually coupled with extreme violence and coercive behaviour.