Tag: Graeme Morrice

The below Parliamentary question was asked by Graeme Morrice on 2014-04-25.

To ask the Secretary of State for Work and Pensions, how many formal client complaints were brought against Jobcentre Plus staff in (a) the UK, (b) Scotland, (c) West Lothian local authority area and (d) Livingston constituency in each of the last five years.

Esther McVey

The information requested is not available prior to July 2010, however data is available as follows:

	July 2010 – March 2011	April 2011 – March 2012	April 2012 – March 2013	April 2013 – March 2014
Scotland	815	1,070	983	773
National (England, Scotland & Wales)	6,180	8,979	16,864	15,481

DWP completed the incremental roll-out of a new complaints process in December 2012 which encouraged the recording of complaints. The data provided spans both processes.

As complaints are not recorded by local authority area or constituency, this level of data isn’t available.

The below Parliamentary question was asked by Graeme Morrice on 2014-04-25.

To ask the Secretary of State for Culture, Media and Sport, what evaluation his Department has undertaken of the roll out of superfast broadband in rural communities in (a) the UK and (b) Scotland.

Mr Edward Vaizey

The results of an impact study on the Government’s broadband programmes published in November 2013 showed that the programmes would achieve a return by 2024 of £20 for every £1 invested. The study did not disaggregate these results across the UK but 89 per cent of the programme benefits were expected to accrue to areas outside London and the South East of England. Funding of £100.8 million of the Government’s initial £530 million superfast broadband programme has been allocated to Scotland and the Government announced an indicative funding allocation of a further £20.99 million for Scotland from the additional £250 million programme in February 2014.

The below Parliamentary question was asked by Graeme Morrice on 2014-04-25.

To ask the Secretary of State for Work and Pensions, what processes his Department has in place to monitor the welfare of personal independence payment applicants awaiting a decision on their claim.

Mike Penning

The Department does not routinely monitor the welfare of people applying for benefits.

The below Parliamentary question was asked by Graeme Morrice on 2014-04-25.

To ask the Secretary of State for Defence, whether his Department has any plans to end the employee trade union membership dues check-off system.

Anna Soubry

I refer the hon. Member to the answer given by the Minister for Defence Equipment, Science, and Technology (Mr Philip Dunne) on 2 April 2014 (Official Report, column 730W) to the hon. Member for Leicester South (Mr Jonathan Ashworth).