Tag: Department for Work and Pensions

  • PRESS RELEASE : New panel of young people to shape the Government’s Youth Guarantee [July 2025]

    PRESS RELEASE : New panel of young people to shape the Government’s Youth Guarantee [July 2025]

    The press release issued by the Department for Work and Pensions on 11 July 2025.

    Young people with experience of being out of education, employment and training will help shape policy as part of a new Youth Guarantee Advisory Panel.

    • New panel of young people to advise the Government on shaping employment support for the next generation launched in Youth Employment Week.
    • Group identifies mental health challenges and a lack of focus on apprenticeships in schools as some of the biggest barriers to getting into work or training.
    • Panel marks major milestone in building the Youth Guarantee to give every 18-21-year-old the chance to earn or learn and break down barriers to opportunity as part of the Plan for Change.

    Young people with experience of being out of education, employment and training will help shape policy as part of a new Youth Guarantee Advisory Panel.

    The panel, made up of 17 young people aged 18 to 24, will regularly meet to discuss the biggest barriers they face to building their careers and advise what can be done to break these down.

    It comes as the latest data shows one in eight young people are currently not in education, employment or training – demonstrating the urgent need for reform to ensure the next generation get the support they need to get on in work and in life.

    Officially launched in Youth Employment Week, the step to put young people’s voices at the heart of decision-making marks another major milestone in building the Government’s Youth Guarantee to ensure all 18-to-21-year-olds in England get the chance to earn or learn.

    Panel members were recruited with the help of our partners, Youth Futures Foundation and Youth Employment UK. These key organisations support the Department for Work and Pensions and the Department for Education to run the sessions.

    Early insight from the panel has found that some of the most significant obstacles include mental health challenges and an overemphasis in school on UCAS applications instead of tailored careers advice, including alternative options like apprenticeships and training. Lack of public transport and access to digital tools and devices have also been raised as barriers.

    The Government has already started making changes to address these challenges – including reforming the apprenticeship system, providing access to mental health support in every school and college and maintaining the £3 bus fare cap on single bus fares in England outside of London.

    This comes alongside wider Get Britain Working reforms to transform Jobcentres and roll out eight Youth Guarantee trailblazers across England to test and deliver targeted skills and employment support for young people.

    All views shared in the panel meetings will go on to inform policy to ensure that the Youth Guarantee best serves young people.

    Giving every young person the best start in life is central to the Government’s mission to break down barriers to opportunity in every part of the country as part of the Plan for Change.

    Work and Pensions Secretary Liz Kendall said:

    Young people know better than anyone the challenges they face – and the support they need to succeed.

    That’s why their voices will shape how we will deliver a Youth Guarantee that truly works, opening up real opportunities for every 18-to-21-year-old to be in work, training or education.

    Backed by our £45 million investment in targeted youth employment support, this is about unlocking potential, tackling inequality and transforming lives.

    Education Secretary Bridget Phillipson said:

    For too long, young people have been talked down to and had their opinions dismissed. The Youth Advisory Panel’s contributions so far have been incredibly insightful, and we are already starting to implement some of their suggestions.

    We have started to reform the apprenticeship system, reprioritising funding to young people, cutting red tape to make it easier to start or complete an apprenticeship and introducing foundation apprenticeships to give young people a route into careers in critical sectors. We are also committed to improving careers advice, as well as delivering two weeks’ worth of work experience for every secondary school pupil and providing access to mental health support in every school and college.

    We will ensure the Youth Advisory Panel’s views continue to be taken into account as we continue to break down barriers to opportunity to help young people thrive through our Plan for Change.

    Barry Fletcher, CEO, Youth Futures Foundation and Laura-Jane Rawlings MBE, CEO, Youth Employment UK said:

    We are proud to jointly support the launch of the Youth Guarantee Advisory Panel and welcome the decision by the Department for Work and Pensions and the Department for Education to involve young people from the outset in the design of this policy.

    This partnership is about ensuring young people have a meaningful role in shaping the Youth Guarantee, and it’s encouraging that trailblazers are actively exploring how to do this locally.

    Panel members are already highlighting barriers to education and employment and offering critical insights into the support young people need to succeed.

    We look forward to continuing this work to build a system that works for all young people, regardless of their background or circumstances.’

    Shana Fatahali, Youth Advisory Panel member and Future Voices Group Ambassador, Youth Futures Foundation said:

    It has been empowering to be a member of the Youth Guarantee Youth Advisory Panel.

    I’ve had the opportunity to make connections with other young people who share my passion for creating a better future. Since we are the ones using the system, we are aware of its challenges and where it needs to be improved. For this reason, youth voices are important.

    I’m honoured to be a member of an organisation that is influencing actual decisions and introducing alternative perspectives. I can’t wait to keep advocating for a system that genuinely hears, involves, and supports all youth.

    Brewster, Youth Ambassador, Youth Employment UK said:

    During the time I have spent with the Youth Advisory Panel, it has been amazing to see others engage in the activities and discussions. I really love how committed my fellow Youth Ambassadors, Youth Employment UK, Youth Futures Foundations, the Department for Work and Pensions and the Department for Education are to change things for the better for the youth. I’m really proud to see this happening with my own eyes. I can’t wait to see what things will happen that will positively affect young people. I can’t wait to learn more and work towards making a positive difference to young people.’’

    In May, the Government officially launched eight Youth Guarantee trailblazers across England.

    Backed by £45 million, the trailblazers are testing a new form of local delivery, matching young people to local job or training opportunities. The trailblazers will provide all-important learnings to inform the national roll-out of the programme.

    This comes alongside record investment in skills and apprenticeships, providing a more personalised system for employers and those looking for work.

    The Government has also taken further action to boost employment and drive-up living standards through boosting the National Living Wage, creating more secure jobs through the Employment Rights Bill and overhauling jobcentres as part of the Get Britain Working White Paper.

    Further information

    • The Youth Guarantee Advisory Panel has held some early sessions and will meet every six to eight weeks moving forward.
    • Officials from DWP and DfE may test ideas related to the development of the Youth Guarantee to ensure the policy effectively answers the needs of young people today.
    • Insights will be fed back to relevant senior officials and ministers after sessions.
    • The latest ONS figures showing how many young people are not in education, employment or training were published on Friday 23 May: Young people not in education, employment or training (NEET) – Office for National Statistics
    • The eight youth trailblazers are in: Liverpool, West Midlands, Tees Valley, East Midlands, West of England, and Cambridgeshire & Peterborough and two in London.
    • The Youth Guarantee is an England only initiative as Skills, Education and Employment support are devolved in Scotland, Wales and Northern Ireland.
    • We are working closely with the devolved governments to share experiences and lessons learned.
  • PRESS RELEASE : £100 million cash boost to help thousands into work across the country [July 2025]

    PRESS RELEASE : £100 million cash boost to help thousands into work across the country [July 2025]

    The press release issued by the Department for Work and Pensions on 11 July 2025.

    Thousands of disabled people and people with complex health conditions to receive help finding secure, well-paid jobs.

    • Latest cash boost will be delivered to four areas in England as part of the Connect to Work programme
    • Comes as part of £3.8 billion employment support package over this parliament for sick or disabled people, unlocking work and boosting living standards through the Plan for Change

    Thousands of people who are out of work due to health conditions, disabilities or other reasons will be helped to find and stay in jobs thanks to a £100million funding boost announced by the Department for Work and Pensions today [Friday 11 July].

    It’s part of the Government’s plan to Get Britain Working again including changing Jobcentres so staff have more time to support people, using better technology, and making sure there are good jobs across the whole country.  The Get Britain Working plan gives towns and cities the powers they need to grow and help more people into work.

    The £103.6 million funding package will go towards the Connect to Work programme in Kent & Medway, Gloucestershire, Hertfordshire and Greater Lancashire, supporting nearly 30,000 people.

    With 2.8 million people out of work due to ill-health – one of the highest rates in the G7 – the government is taking action to tackle the pressing challenge, and Connect to Work is part of the government’s wider efforts to reduce economic inactivity and grow the economy by supporting more people into work and out of poverty as part of its Plan for Change.

    Minister for Employment Alison McGovern said:

    For too long, our country has been held back as towns and cities were left on their own to deal with the consequences of people being out of work. This government is investing to create good jobs, and our plan to Get Britain Working will make sure no one is left on the scrap heap any more.

    Changing Jobcentres and providing funding for towns and cities will make sure everyone is included in our economic plan. No more abandoned places.

    This latest funding will make a real difference in the lives of people across the country and give them the chance they deserve as part of our Plan for Change.

    Connect to Work is being delivered across England and Wales, with the government already providing more than £150 million which will help to support around 41,000 people. In all more than 300,000 people will be supported by the programme over the next five years.

    The programme comes as part of a major investment in employment support for sick and disabled people across this parliament – worth £3.8 billion over the course of this Parliament, and includes £2.2 billion delivered for support announced in our Pathways to Work Green Paper over the next four years, to help people find good, secure jobs.

    The Connect to Work funding will be used to provide services including:

    • Individual support from an employment specialist
    • Profiling to identify the work aspirations of participants and development of a plan for them to achieve their goals
    • Matching jobseekers with opportunities that suit their needs and circumstances
    • Support for both participants and employers during the early employment period to help recruit and retain participants
    • Practical support including coaching

    The programme is just one of the ways disabled people, those with health conditions or complex barriers to employment can access support – including assistance provided through Jobcentres.

    The latest funding support was announced as the Minister for Employment visited a Jobcentre in Preston to meet people already helped into work by existing employment support.

    Under the Connect to Work programme Greater Lancashire – which includes Lancashire County Council, Blackburn with Darwen Borough Council and Blackpool Council – is to receive up to £38.8 million to support 11,000 participants.

    The Minister for Employment met with:

    • Julie, who came to the Jobcentre on Universal Credit and faced significant personal challenges to finding work, including mental health struggles and self-doubt. Thanks to the support she received, including access to the Seasiders Traineeship and the Prince’s Trust Explore course, Julie was able to develop her confidence and is now employed as a cleaner at Dunelm – a job she hugely enjoys.

    As announced earlier this year, through Connect to Work, up to £42.8million has been allocated to West London Alliance to support 10,800 people, and up to £11.1 million to East Sussex to assist 2,900 people.

    It comes as 15 regions will benefit from a share of £1.5 million in funding to launch a pilot for the WorkWell Primary Care Innovation Fund. The pilot could transform how local people with health conditions are supported back into employment rather than writing them off with a fit note, reducing pressure on GPs in the area.

    Additional Information

    • Connect to Work is a locally-delivered programme and will follow internationally recognised and successful Supported Employment frameworks which support people who are long-term unemployed or facing complex barriers to work, including those with mental health challenges and learning disabilities.
    • The funding figures, rounded to the nearest decimal point, for each delivery area in this latest tranche are as follows:
    • Greater Lancashire £38.8 million
    • Kent and Medway £34 million
    • Hertfordshire £19.7 million
    • Gloucestershire £11.1 million
  • PRESS RELEASE : Millions of households to be given income boost as Bill progresses through Parliament [July 2025]

    PRESS RELEASE : Millions of households to be given income boost as Bill progresses through Parliament [July 2025]

    The press release issued by the Department for Work and Pensions on 9 July 2025.

    Nearly 4 million households will see an annual income boost estimated to be worth £725 cash as a Bill to overhaul the welfare system completes the next stage of its passage through Parliament.

    • Bill to introduce biggest permanent boost to out-of-work support since 1980 progresses through Parliament.
    • Legislation will remove perverse disincentives to work that exist in the welfare system while protecting 200,000 of those with the most severe, lifelong conditions who are not expected to ever be able to work.
    • Alongside the Bill, disabled people and those with health conditions will have legal protections to try work without fear of reassessment.
    • Reforms to the welfare system aimed at improving living standards across the country and breaking down barriers to opportunity as part of the Government’s Plan for Change.

    Nearly 4 million households will see an annual income boost estimated to be worth £725 cash as a Bill to overhaul the welfare system completes the next stage of its passage through Parliament.

    For the first time ever, the Universal Credit standard allowance will permanently rise above inflation, amounting to £725 by 2029/30 in cash terms for a single person aged 25 or over.

    This is the highest permanent real terms increase to the main rate of out-of-work support since 1980, according to the IFS.

    Reforms set out in the Universal Credit Bill will look to rebalance the core payment and health top up in Universal Credit (UC). This will address the fundamental imbalance in the system which creates perverse incentives that drive people into dependency.

    The Bill, which will legislate to make these changes, today successfully cleared the House of Commons. It will now be introduced into the House of Lords to continue its passage through Parliament towards Royal Assent.

    Alongside these changes, we have published significant new measures, giving people receiving health and disability benefits the right to try work without fear of reassessment.

    The new Right to Try Guarantee enshrines this in law for the first time and includes disabled people and people with health conditions – such as those recovering from illness – who want to return to work now their health has improved.

    Work and Pensions Secretary Liz Kendall said:

    Our reforms are built on the principle of fairness, fixing a system that for too long has left people trapped in a cycle of dependence.

    We are giving extra support to millions of households across the country, while offering disabled people the chance to work without fear of the repercussions if things don’t work out.

    These reforms will change the lives of people across the country, so they have a real chance for a better future.

    As part of our commitment to protect the most vulnerable and severely disabled, 200,000 in the Severe Conditions Criteria group – individuals with the most severe, lifelong conditions who are unlikely to recover – will not be called for a UC reassessment.

    All existing recipients of the UC health element and new customers with 12 months or less to live or who meet the Severe Conditions Criteria will also see their standard allowance combined with their UC health element rise at least in line with inflation every year from 2026/27 to 2029/30.This means they can live with dignity and security, knowing the reforms to the welfare system mean it will always be there to support them.

    We are also putting disabled people at the heart of a ministerial review of the Personal Independence Payment (PIP) assessment led by Disability Minister Stephen Timms and co-produced with disabled people, along with the organisations that represent them, experts, MPs and other stakeholders – making sure it is fair and fit for the future.

    We will be engaging widely over the summer to design the process for the review and consider how it can best be co-produced to ensure that expertise from a range of different perspectives is drawn upon.

    These reforms are underpinned by a major investment in employment support for sick and disabled people – worth £3.8 billion over the Parliament. Funding will be brought forward for tailored employment, health and skills support to help disabled people and those with health conditions get into work as part of our Pathways to Work guarantee.

    This investment will accelerate the pace of new investments in employment support programmes, building on and learning from successes such as the Connect to Work programme, which are already rolling out to provide disabled people and people with health conditions with one-to-one support at the point when they feel ready to work.

    The reforms build on the Get Britain Working White Paper that will overhaul Jobcentres, empower Mayors and local leaders to tackle inactivity, and deliver a Youth Guarantee so every young person is either earning or learning, as part of the Government’s ambition to deliver an 80% employment rate.

    Further information

    The Universal Credit standard allowance is set to be around £250 higher than an inflation only increases.

    The UC Bill legislates for:

    Rebalancing of UC health and standard elements to address the fundamental imbalance in the system which creates perverse incentives that drive people into dependency through:

    • Increasing the UC standard allowance above inflation for the next four years – worth an estimated £725 by 2029/30 for a single adult aged 25 or over.
    • Reducing the health top-up for new claims to £50 per week from April 2026.
    • Ensuring that all existing recipients of the UC health element – and any new claimant meeting the Severe Conditions Criteria and/or that has their claims considered under the Special Rules for End of Life (SREL) – will receive the higher UC health payment after April 2026.
    • Exemptions from reassessment for those with the most severe, lifelong conditions.
  • PRESS RELEASE : DWP appoints new interim Chair of The Pensions Regulator [June 2025]

    PRESS RELEASE : DWP appoints new interim Chair of The Pensions Regulator [June 2025]

    The press release issued by the Department for Work and Pensions on 23 June 2025.

    The Department for Work and Pensions has announced the appointment of Kirstin Baker as the new Interim Chair of The Pensions Regulator (TPR), effective from 1 August 2025.

    Kirstin Baker will succeed Sarah Smart, who has held the post of TPR Chair.

    About the TPR:

    The Pensions Regulator (TPR) is the UK’s statutory body responsible for ensuring the integrity of workplace pensions by making schemes and employers comply with their duties, providing strategic oversight of the pensions market and support innovation to enhance outcomes for savers.

    Minister for Pensions, Torsten Bell said:

    I am pleased to welcome Kirstin Baker as the Interim Chair of The Pensions Regulator (TPR). I look forward to working with her as she brings to bear the wealth of experience from her role as TPR senior independent board member.

    Kirstin Baker said:

    I am delighted to take on this interim chair role while a competition is undertaken for the next full-term chair of The Pensions Regulator.  I would like to thank Sarah Smart for all the work she has done as TPR chair and look forward to building on this.

    Kirstin Baker is currently the Senior Independent member of the TPR Board. She was appointed a Panel Inquiry Chair and Panel Member Non-Executive Director of the Competition and Markets Authority (CMA) Board on 1 September 2018 and is also a member of the Audit and Risk Committee. She stepped down from the board in March 2024 but remains a Panel InquiryChair.

    Kirstin had a long career in the civil service and was most recently HM Treasury’s Finance and Commercial Director. Earlier in her career she was part of the senior team leading the Treasury’s response to the banking crisis and was awarded a CBE for this work.

    The TPR Interim Chair

    Kirstin Baker appointment starting from 1 August 2025 for a period of up to 9 months.

    In her capacity as Interim Chair, Kirstin Baker is entitled to an annual remuneration of £73,840, based on a minimum time commitment of 104 days per annum.

  • PRESS RELEASE : New Chair of The Pensions Ombudsman appointed [June 2025]

    PRESS RELEASE : New Chair of The Pensions Ombudsman appointed [June 2025]

    The press release issued by the Department for Work and Pensions on 19 June 2025.

    Deborah Evans is today confirmed as the new Chair of The Pensions Ombudsman.

    Ms Evans currently serves as a non-executive Director and chair of the compliance Committee at the Property Ombudsman.  She will take over from Anthony Arter who has been interim Chair since January 2024.  She will take up the post on 1 July.

    The Pensions Ombudsman provides a vital service, by independently investigating and resolving complaints concerning occupational and personal pension schemes. It also plays an important role in ensuring savers receive their entitled benefits and helping pension providers understand their obligations.

    Ms Evans’s appointment comes as the Government’s Pension Schemes Bill continues its passage through Parliament.  Measures include strengthening the legal standing of the Pensions Ombudsman so that pension overpayment cases can be resolved and pension overpayments refunded quicker, reducing waiting times for customers.

    Minister for Pensions, Torsten Bell said:

    I am pleased to announce Deborah Evans as the new Chair of The Pensions Ombudsman.

    I look forward to working with her as she brings her leadership and expertise to this vital role, helping to uphold high standards of fairness and accountability across the pensions sector.

    I am confident she will make a positive impact for savers and pensioners across the country.

    Deborah Evans said:

    Pensions are vital in providing adequate income in retirement and have a huge impact on people’s lives.

    The role of the Pensions Ombudsman plays a crucial role in ensuring that complaints are dealt appropriately and independently, keeping the system fair.

    I look forward to leading the board to help the organisation succeed and drive improvements throughout the pensions sector.

    Alongside her role at the Property Ombudsman, Deborah Evans is also Director and Chief Executive of Lawyers in Local Government, and Chair of Governors at Trent College.  She will bring extensive experience in leadership and governance, from both the public and regulatory sectors.

    Additional Information

    • The Chair of The Pensions Ombudsman is appointed by the Secretary of State for the Department for Work and Pensions. The appointment was made following an open competition regulated by The Office for the Commissioner of Public Appointments.
    • As Chair, Deborah Evans will receive £24,000 per year for a minimum time commitment of 36 days annually.
  • PRESS RELEASE : Welfare bill will protect the most vulnerable and help households with income boost [June 2025]

    PRESS RELEASE : Welfare bill will protect the most vulnerable and help households with income boost [June 2025]

    The press release issued by the Department for Work and Pensions on 18 June 2025.

    Additional protections for millions of vulnerable people on benefits are set to be written into law, under new measures being introduced to Parliament today.

    • New welfare legislation to ensure there are robust protections in place to support the most vulnerable and severely disabled.
    • Nearly 4 million households to benefit from uprating of Universal Credit standard rate, the largest, permanent real-terms increase to basic out of work support since 1980, according to the IFS.
    • More than 200,000 people with most severe, lifelong conditions to be protected from future reassessment for Universal Credit entitlement.
    • 13-week period of financial support for those affected by PIP changes as part of upcoming welfare reforms.
    • Comes alongside £1 billion employment support package that will unlock opportunity and grow the economy as part of the Plan for Change.

    The Universal Credit and Personal Independence Payment Bill will provide 13-weeks of additional financial security to existing claimants affected by changes to the PIP daily living component, including those who their lose eligibility to Carers Allowance and the carer’s element of Universal Credit.

    The 13-week additional protection will give people who will be affected by the changes time to adapt, access new, tailored employment support, and plan for their future once they are reassessed and their entitlement ends.

    This transitional cover is one of the most generous ever and more than three times the length of protection provided for the transition from DLA to PIP.

    This government inherited a broken social security system, with costs spiralling at an unsustainable rate and millions of people trapped out of work. The case for change is stark:

    • Since the pandemic, the number of PIP awards has more than doubled – up from 13,000 a month to 34,000 a month. That is around 1,000 people signing on to PIP every day – that is roughly the size of Leicester signing up every year.
    • The surge has been largely by driven by a substantial increase in the number of people who report anxiety and depression as their main condition. Before the pandemic (in 2019), 2,500 people a month were awarded PIP for these conditions, this has more than tripled to 8,200 a month in 2023.
    • Almost 1 million young people – 1 in 8 – are not in education, employment or training.
    • 1-in-10 people of working age are now claiming a sickness or disability benefit.
    • Without reform, the number of working age people on disability benefits is set to more than double this decade to 4.3 million.
    • Spending on working age disability and incapacity benefits is up £20 billion since the pandemic and is set to increase by almost that much again by the end of this Parliament, to a staggering £70 billion a year.

    That’s why, through the introduction of this Bill; the government is fixing our broken social security system so it supports those who can work to do so while protecting those who cannot – putting welfare spending on a more sustainable path to unlock growth as part of our Plan for Change.

    Work and Pensions Secretary Liz Kendall said:

    Our social security system is at a crossroads. Unless we reform it, more people will be denied opportunities, and it may not be there for those who need it.

    This legislation represents a new social contract and marks the moment we take the road of compassion, opportunity and dignity.

    This will give people peace of mind, while also fixing our broken social security system so it supports those who can work to do so while protecting those who cannot – putting welfare spending on a more sustainable path to unlock growth as part of our Plan for Change.

    As part of our commitment to protect the most vulnerable and severely disabled, peace of mind will also be given to 200,000 individuals in the Severe Conditions Criteria group – individuals with the most severe and permanently disabling conditions who will never be able to work – as they will not be called for reassessed for Universal Credit (UC) under new legislation.

    Those protected from reassessment will also be paid the higher rate of UC health top up of £97 per week, so they can live with dignity and security, knowing the reforms to the welfare system mean it will always be there to support them.

    In the coming weeks, legislation will also be drafted for a Right to Try Guarantee. This will ensure that trying work will not, in and of itself, lead to a reassessment or award review, breaking down barriers to employment.

    Reforms being delivered by the legislation introduced today go hand in hand with a £1 billion employment support package to support more people with health conditions back into work, unlocking opportunity and growing the economy as part of the Plan for Change.

    Funding will offer personalised employment and health support for individuals on out of work benefits, with 500,000 people having already been supported into employment. This is a quadrupling the level of annual spend on supporting sick and disabled people into work, from the £275m in 2024/25 we inherited, to over £1bn in 2029/30.

    Nearly 4 million households will also receive an income boost with the main rate of Universal Credit set to increase above inflation every year for the next four years – estimated to be worth £725 by 2029/30 for a single household 25 or over. This is around £250 higher than an inflation only increases.

    The Bill will also rebalance Universal Credit rates by reducing the health element for new UC claims to £50 from April 2026, fixing a system which encourages sickness by paying health element recipients more than double the standard amount.

    To open up opportunities to work, everyone affected by changes to the UC health element from April 2026 will be offered support from a dedicated Pathways to Work adviser, with 1,000 advisers in place across Britain.

    All of those affected by reforms will be actively contacted and given the offer of a conversation about their support needs, goals and aspirations; offered one-to-one follow-on support, and given help to access additional work, health and skills support that can meet their needs.

    The reforms build on the Get Britain Working White Paper that will overhaul Jobcentres, empower Mayors and local leaders to tackle inactivity, and deliver a Youth Guarantee so every young person is either earning or learning, as part of the Government’s ambition to deliver an 80% employment rate.

    Additional information

    • The Bill will introduce a new additional eligibility requirement for the daily living component of PIP so that a minimum of 4 points must be scored on at least one daily living activity to be eligible for the daily living component. It will also rebalance Universal Credit.
    • The Work and Pensions Secretary gave a speech at the IPPR on setting out the case for reforming the welfare system: Welfare reform: Speech to the IPPR by Work and Pensions Secretary – GOV.UK
    • Based on current forecasts, the rebalancing mean single households 25 or over, will see their standard allowance rise to around £106pw by the end of this parliament.
    • Current UC health top up is more than double the UC standard allowance for a single claimant.

    There are 4 criteria for the healthcare professional to consider, all of which must apply for the claimant to meet the SCC, namely whether:

    • The individual’s level of function will always meet LCWRA
    • The individual’s condition will last for the rest of their life
    • There is no realistic prospect of recovery of function, and
    • The condition has been diagnosed by an appropriately qualified healthcare professional in the course of the provision of NHS services.
  • PRESS RELEASE : 20 million workers set to benefit from new Pension Schemes Bill [June 2025]

    PRESS RELEASE : 20 million workers set to benefit from new Pension Schemes Bill [June 2025]

    The press release issued by the Department for Work and Pensions on 5 June 2025.

    Millions of people across the UK will find it easier to manage and get more from their pensions thanks to the Government’s new Pension Schemes Bill.

    • The Pension Schemes Bill will tackle schemes delivering poor returns for savers, combine smaller pension pots, and create bigger and better pension funds.
    • These measures will drive costs down and returns up on workers’ retirement savings – putting more money in people’s pockets as part of the Plan for Change.

    Millions of people planning their retirement will find it easier to manage and get more from their pension pots thanks to the new Pension Schemes Bill introduced today [Thursday 5 June].

    The Bill is designed to support working people plan for their retirement by making pensions simpler to understand, easier to manage, and drive better value over the long term – delivering on the Plan for Change to put more money into people’s pockets.

    One of its biggest benefits is the merging of small pension pots. Many people build up several small pensions as they move between jobs, and these can be hard to keep track of. The new rules will bring these pots together, helping savers see their full pension picture in one place.

    The Bill also introduces a new system to show how well pension schemes are performing, this will help savers understand whether their scheme is giving them good value and protect them from getting stuck in underperforming schemes for years on end, to help working people feel more secure about their retirement savings.

    For those approaching retirement, the Bill will require schemes to offer clear default options for turning savings into a retirement income. This means people will have clearer, more secure routes to decide how they use their pension money over time.

    Work and Pensions Secretary Liz Kendall said:

    Hardworking people across the UK deserve their pensions to work as hard for them as they have worked to save, and our reforms will deliver a huge boost to future generations of pensioners.

    The Bill is about securing better value for savers’ pensions and driving long-term investment in British businesses to boost economic growth in our country.

    As part of our Plan for Change we’re helping people find work, stay in work, and ensuring that work pays them back to give them the secure income in retirement they deserve.

    Chancellor of the Exchequer Rachel Reeves said:

    The Bill is a game changer, delivering bigger pension pots for savers and driving £50 billion of investment directly into the UK economy– putting more money into people’s pockets through the Plan for Change.

    The Bill will transform the £2 trillion pensions landscape to ensure savers get good returns for each pound they save, and drive investment into the economy, through a suite of measures, including:

    • Requiring DC schemes to prove they are value for money, to protect savers from getting stuck in underperforming schemes.
    • Simplifying retirement choices, with all pension schemes offering default routes to an income in retirement.
    • Bringing together small pension pots worth £1,000 or less into one pension scheme that is certified as delivering good value to savers, making pension saving less hassle and more rewarding.
    • New rules creating multi-employer DC scheme “megafunds” of at least £25 billion, so that bigger and better pension schemes can drive down costs and invest in a wider range of assets.
    • Consolidating and professionalising the Local Government Pension Scheme (LGPS), with assets held in six pools that can invest in local areas infrastructure, housing and clean energy.
    • Increased flexibility for Defined Benefit (DB) pension schemes to safely release surplus worth collectively £160 billion, to support employers’ investment plans and to benefit scheme members.

    Minister for Pensions Torsten Bell said:

    We are ramping up the pace of pensions reform. Workers deserve to get better bang for each buck saved, and these sweeping reforms will make sure they do.

    Pension saving is a long game, but getting this right is urgent so that millions can look forward to a higher income in retirement.

    The Pension Schemes Bill is part of this Government’s significant pension reform agenda. It follows the major consolidation of the UK pension system set out in the Pension Investment Review.

    Today’s legislation will create a more efficient, resilient pension landscape, and lay the foundation for the upcoming Pensions Review to examine outcomes for pensioners and set out how to develop a fair and sustainable pensions system, ultimately benefiting both individual savers and the broader UK economy.

    Andy Briggs, CEO, Phoenix Group said:

    The Bill sets a clear direction for the future of pensions with the emphasis on building scale and ensuring savers receive value for money. People across the country will feel the impact of these changes with plans to consolidate small pots, ensure the dashboard delivers and provide default retirement income options at the point of retirement. Individually these initiatives would be significant but in combination they have the potential make a significant difference to people’s retirement across the UK and we look forward to working through the detail with government and other stakeholders.

    Patrick Heath-Lay, Chief Executive, People’s Partnership said:

    This is a pivotal moment in pension reform. The Bill contains many measures that will require providers to deliver better outcomes for savers and improve the workplace pension system.

    Ian Cornelius, CEO, NEST said:

    At Nest, everything we do is with our members’ best interests at heart. We believe that large, well-governed schemes can drive great outcomes for their members by using their scale and expertise to diversify where money is invested, and gain access to attractive investment opportunities not available to smaller investors at low cost. I am proud of how Nest has used its scale to invest on behalf of our members, developing sophisticated investment opportunities which generate great risk adjusted returns, and play a role in supporting communities in the UK. We welcome this new Pension Schemes Bill, and the invitation it sends to keep innovating in the best interests of UK savers.

    Nausicaa Delfas, Chief Executive, The Pensions Regulator (TPR) said:

    The Pension Schemes Bill is a once in a generation opportunity to address unfinished business in the UK pension system. Making sure all schemes are focused on delivering value for money, helping to stop small, and often forgotten pension pots forming, and guiding savers towards the right retirement products for them, will mean savers benefit from a system fit for the future. We have long advocated for fewer, larger well-run schemes with the size and skill to deliver better outcomes for savers. As such we are also pleased to see the proposed legislative framework for DB superfunds, providing options and choice in defined benefit consolidation.

    Michelle Ostermann, Chief Executive, Pension Protection Fund (PPF) said:

    We welcome the introduction of this important Bill, especially the measures which would give the Pension Protection Fund (PPF) greater flexibility to reduce the levy, enable PPF and Financial Assistance Scheme (FAS) member data to be made available for pension dashboards, and better support members with a terminal illness. We will support the government and policy makers as the Bill progresses so we can achieve the best outcomes for all our stakeholders.

    Rocio Concha, Director of Policy and Advocacy, Which? said:

    Pensions have become far too complex and fragmented, so it’s good to see the government taking steps to simplify them and ensure schemes provide value for money. Which? has campaigned for years for the consolidation of small pots, so we are delighted that this Bill is seeking to do just that – a move that will provide greater value for savers and support them to keep track of their pensions. “Which? looks forward to working with the government to ensure the pensions system is fit for the future.”

    Jamie Jenkins, Policy Director, Royal London said:

    The Pension Schemes Bill brings together several initiatives aimed at improving the pensions landscape for savers. While there are still many details to work through, this hopefully marks the start of a long-term strategic plan for pensions.

    Patrick Luthi, CEO, NOW:Pensions said:

    NOW:Pensions have been campaigning on small pots for a number of years, and we are pleased to see measures to deliver on the ‘multiple default consolidator’ solution included.  We look forward to seeing the details which will be crucial to supporting members in an efficient way

    Further Information

    • To build scale in the pensions industry and stimulate UK investment, the Pension Schemes Bill will:
    • Require multi-employer Defined Contribution schemes, unless exempt, to have at least £25 billion of assets in their main default arrangement by 2030 or be on route to achieving that scale by 2035 through having £10 billion in their main default.
    • Allow trustees of well-funded Defined Benefit pension schemes to release money back to employers and their scheme members, when safe to do so, unlocking some of the £160 billion surplus funds to be reinvested across the UK economy and boost business productivity and deliver for members.
    • Legislate for Defined Benefit pension scheme superfunds to encourage growth of the superfund market and underpin the security of members’ benefits
    • Remove the restrictions that prevent the Board of the Pension Protection Fund (PPF) from reducing the annual pension protection levy it collects, when it is not required – allowing the PPF to collect less from businesses up and down the country
    • Extend the definition of ‘terminal illness’ in the Pension Protection Fund and Financial Assistance Scheme legislation, so that eligible members who are diagnosed as terminally ill can receive payments at an earlier stage of their illness.
    • To ensure better outcomes for savers, the Pension Schemes Bill will:
    • Introduce a Value for Money framework to enable a shift in focus from cost towards value and protect savers from becoming stuck in underperforming arrangements for extended periods.
    • Implement Default Pension Benefit Solutions which will mean savers will still have the options available to them through pension freedoms, but they will get an extra offer of support – through being enrolled into default solution(s) – which could include CDC provision, and they can take this or make their own choices.
    • Authorise providers to act as a consolidator scheme which will see members pots automatically transferred to their largest pot. This will also aid the building of scale with pots worth £1,000 or less consolidated into a small number of large, good value schemes.
    • Support the introduction of pensions dashboards to improve engagement by providing users with their whole pensions picture, including workplace and state pensions, securely and all in one place online. By providing this comprehensive overview of retirement savings, pensions dashboards will address key barriers to engagement, such as information fragmentation and lack of visibility.
    • Facilitate PPF and FAS information to be displayed on the Government-backed pensions dashboard service provided by the Money and Pensions Service.
    • The Competent Court measure in the Bill will also re-establish the legal standing of The Pensions Ombudsman (TPO) to make enforceable determinations in pensions overpayment recoupment cases without requiring a county court judge’s order, leading to quicker customer journeys and shorter waiting times.
  • PRESS RELEASE : Biggest shake-up of Jobcentres in decades gets underway [June 2025]

    PRESS RELEASE : Biggest shake-up of Jobcentres in decades gets underway [June 2025]

    The press release issued by the Department for Work and Pensions on 5 June 2025.

    Launch of a new, locally-led approach to jobseeker support begins in Wakefield, West Yorkshire.

    • Jobs and careers service Pathfinder will test bold ideas including a new Coaching Academy and more personalised Jobcentre appointments.
    • Further Pathfinders to be rolled out across the country this year to break down barriers to opportunity and put more money in people’s pockets as part of the Government’s Plan for Change.

    Jobseekers across the country are set to benefit from a groundbreaking new approach to the service Jobcentres provide. This will include a new Coaching Academy; careers events focused on local growth sectors and more personalised Jobcentre appointments.

    The jobs and careers service in Wakefield, West Yorkshire, yesterday (Wednesday 4 June 2025) became the first to trial the new scheme – marking the start of the biggest reform of Jobcentres in decades.

    The Jobcentre will test bold ideas to better work with employers, deliver services and get people into work. The reforms are aimed at involving local areas in the design of services and bring to an end a Whitehall-led, one-size-fits-all approach.

    Following the launch of the jobs and careers service Pathfinder in Wakefield, further Pathfinders will be rolled out across the country this year as the Government drives forward with its plan to Get Britain Working.

    This is a key part of the growth mission, as we help more people across the country into good, secure jobs so they can get on in life and fulfil their ambitions.

    Minister for Employment Alison McGovern said:

    Our one-size-fits-all, tick box approach to jobs support is outdated and does not serve those looking to better their lives through work.

    We are building a proper public employment service in partnership with local leaders that truly meets community challenges and unlocks opportunity.

    The launch of the Pathfinder in Wakefield is the first step in this transformation as we continue to Get Britain Working, boost living standards and put more money in people’s pockets, under our Plan for Change.

    The Pathfinder will look at new ways to support customers and how everyone, not just Jobcentre customers, can receive employment support. It is being co-designed with local leaders from West Yorkshire Combined Authority and Wakefield Local Authority.

    As part of this and in a direct response to insight that only 9% of employers currently recruit through Jobcentres, a series of careers events focused on local growth sectors will be delivered in Wakefield to match local talent with local opportunities.

    The first of these events took place during yesterday’s launch and focused on West Yorkshire’s thriving creative sector. It was attended by skills providers and local employers including Production Park – home to sets of Netflix series’ including Bank of Dave. Events to serve the local manufacturing and technology sectors will take place in the coming months and are open to all, not just Jobcentre customers.

    In addition to this tests of a new Get Britain Working ‘Coaching Academy’ to train up DWP staff will help ensure jobseekers receive improved support. Changes to appointments will also mean DWP services in Wakefield will provide more personalised support for claimants to help them move into stable, long-term work.

    Mayor of West Yorkshire, Tracy Brabin said:

    People stand a better chance of landing a good job when they are treated with dignity and respect at a trusted local Jobcentre.

    These reforms will empower us to build on our West Yorkshire model of joining up employment support with health and employer-led services, to provide personalised support that gets people into work and puts more money in people’s pockets.

    Working with the government, we’re investing almost £40 million to help guarantee a healthy working life to everyone in our region, and as the test-bed for the new national Jobs and Careers Service, Wakefield will lead the way on transforming our welfare system to get Britain working.

    Wakefield will be the first city to test new ideas for the new jobs and careers service, ensuring that the service and its policies can be scaled up before being rolled out across the nation. Further Pathfinders, including ones that are focused on support for young people and those with health conditions will be launched later this year.

    The Jobs and Careers Service Pathfinder builds on wider investment in West Yorkshire, including £18 million for an inactivity trailblazer and an NHS Accelerator. The inactivity trailblazer launched in April, to boost employment in areas with the highest levels of economic inactivity, as the government gets Britain back to health and back to work. The NHS Accelerator will help to prevent people from falling out of work completely due to ill health.

    The Pathfinder comes as the government continues to drive to Get Britain Working through boosting the National Living Wage, creating more secure jobs through the Employment Rights Bill and delivering a Youth Guarantee so every young person is either learning or earning.

    Further Information

    • Key findings from the Department for Work and Pensions (DWP) 2024 Employer Survey: DWP Employer Survey 2024 – GOV.UK
    • The local Get Britain Working Plan guidance has been published: Guidance for Developing local Get Britain Working plans (England) – GOV.UK
    • The guidance will ensure all areas are working towards the government’s 80% employment ambition.
    • Employment support measures are fully transferred to Northern Ireland. Jobcentre Plus services is reserved in both Scotland and Wales, but the Scottish Government and the Welsh Government also deliver other forms of employment support. The funding announced in the Pathways to Work Green Paper is UK wide, the share of funding for devolved Governments will be calculated in the usual way.
    • The UK Government also plans to establish new governance arrangements with the Scottish and Welsh Governments to help frame discussions around the reform of Jobcentres and agree how best to work in partnership on shared employment ambition across devolved and reserved provision.
  • PRESS RELEASE : Thousands of young people set to benefit from new support into work and training [May 2025]

    PRESS RELEASE : Thousands of young people set to benefit from new support into work and training [May 2025]

    The press release issued by the Department for Work and Pensions on 23 May 2025.

    Thousands of young people across England will receive targeted support into work, under a new £45 million scheme launched by the Work and Pensions Secretary.

    • Landmark programme to support thousands of 18 to 21 year olds into education, work and training officially launches in Liverpool.
    • Marks major win in the Government’s Youth Guarantee to ensure all young people have the chance to upskill, earn or learn.
    • Comes as part of the Government’s Plan for Change to drive growth and break down barriers to opportunity by helping people into work.

    Thousands of young people across England will receive targeted support into work, under a new £45 million scheme launched by the Work and Pensions Secretary.

    The Youth Guarantee trailblazers will match young people to job or training opportunities and will provide all-important foundations for the national roll-out of the programme, ensuring all 18 to 21 year olds in England can access help to find work – breaking down barriers to opportunity as part of the Plan for Change.

    The trailblazers will play a key role in helping the government understand which local structures are most effective and in identifying the organisations best placed to deliver targeted support.

    They will also develop innovative ways to identify, engage and sustain contact with young people most at risk of falling out of education, employment or training.

    It comes as new ONS figures published today (Friday 23 May 2025) will reveal the number of young people not in education, employment or training, with the current figure standing at 987,000.

    Liverpool City Region is one of eight areas across England set to receive a £5 million investment into work with 18 to 21 year olds most at risk of falling out of education or employment.

    In its first year, the City Region aims to support tens of thousands of young people. Within this, the trailblazer will focus on vulnerable young people often facing the most complex barriers, including care leavers, nearly 40% of whom are not in employment, education or training.

    They will receive a range of support including work and training opportunities, free travel passes, mental health support and money advice.

    Work and Pensions Secretary Liz Kendall said:

    Young people are our future – and yet for too long they have been denied access to the opportunities and support they need.

    At Liverpool FC, the home of champions, we are championing young people to get the skills, education and jobs they require to achieve their ambitions.

    We are investing £45 million – including almost £5m here in Liverpool – to deliver our Youth Guarantee, so every young person across England gets the chance to earn or learn, as we boost living standards and get Britain working under the Plan for Change.

    Further to this, Liverpool will work with over 600 employers to develop tailored roles and placements, and through the region’s BeMore portal which brings career and skills advice straight into your pocket. A panel made up of young people to ensure they are at the heart of decision making will also be set up.

    The city has already had success in tailoring support to meet the needs of young people, including:

    • Ethan who has cerebral palsy and had just finished university with no work experience. With the help of Liverpool, including support with housing, mental health and navigating familial challenges, Ethan gained part-time experience as a youth support worker and has since been offered a job with the Civil Service.
    • Luke who felt he was in a black hole searching for jobs but not being successful. He has since received an apprenticeship levy from Liverpool which meant he was able to do his Level 4 Marketing apprenticeship and now works in Product & Operations Market at Liverpool Football Club.
    • Ellie who decided to explore new career paths following mental health challenges. Through engaging with Liverpool, she was provided with a laptop in order to join the Movement to Work programme and has since been offered a job at the DWP.

    Mayor of the Liverpool City Region Steve Rotheram said:

    When I travel across our region, I feel fortunate to meet some of the best and brightest young people in the country. But for too long, too many of them have been held back from getting on in life, not because of a lack of talent, but by a lack of opportunity – and I have made it my mission to put that right.

    It’s because of the investments we’ve made, through initiatives like my Young Person’s Guarantee and BeMore, that we’ve been able to connect tens of thousands of people in our area with jobs and training opportunities. Now, backed by the government’s Plan for Change, we can go even further, giving even more young people the best possible start in life.

    Education Secretary Bridget Phillipson said:

    Through our Plan for Change we are breaking down barriers to opportunity so every young person can get on in life, regardless of their background.

    The Youth Guarantee is a genuine game changer for young people in England. I’m delighted Liverpool is leading the way as one of our trailblazers – ensuring every young person has support to develop essential skills for work and life at the critical early stage of their careers.

    Every young person deserves the best life chances — and we won’t stop until everyone has a level playing field to succeed.

    Liz Kendall and Mayor Steve Rotheram unveiled the landmark programme at a careers fair in partnership with key Youth Guarantee partner, the Premier League.

    Hosted at the iconic Anfield Stadium, three days before the champions lift the Premier League Trophy, around one thousand 18 to 21 year olds attended with opportunities on offer from around 40 employers – including Liverpool FC Foundation, Everton in the Community, John Lewis, and Google.

    Clare Sumner, Chief Policy and Social Impact Officer at the Premier League, said:

    The Premier League and our clubs continue to support young people across the country with a range of positive opportunities that help them build self-confidence and fulfil their potential.

    The jobs fair at Anfield is the latest initiative supporting those who need it most in clubs’ local communities, and we will continue to work with Government to deliver similar events as part of the Youth Guarantee.

    The programme comes alongside an unprecedented £1 billion investment to support disabled people and those with long-term health conditions back into work, as well as major reforms to Jobcentres to better align their services with the needs of employers.

    Two youth trailblazers have already launched in London with more beginning to start work in the West of England, Tees Valley, Cambridgeshire and Peterborough, West Midlands, and East Midlands

    As well as this, nine inactivity trailblazers backed by £125 million have been rolled out across England and Wales. These programmes will help areas with the highest levels of economic inactivity by connecting work, health and skills offers.

    Richard Rigby, Head of UK Government Affairs at The King’s Trust said:

    With almost one million young people across the UK waking up today with no job, no training, and no education to go to, the prominence being given to developing a Youth Guarantee is not only very welcome, but absolutely vital.

    Young people’s futures are worth fighting for. By getting behind them, we can all help to make the UK a healthier, wealthier, more positive, more cohesive place. The King’s Trust looks forward to working with local areas, including Liverpool City Region, to understand how we can help to deliver the Guarantee.

    Laura-Jane Rawlings MBE, Founder and CEO of Youth Employment UK, said:

    It is great to see the Youth Guarantee launch in Liverpool. The focus on providing young people with the tools that they need to transition into education, employment or training is critical.

    Young people, particularly those who are care experienced or care leavers face multiple barriers to accessing employment so I am pleased to see those barriers be recognised and tailored support put in place.

    Young people when in good quality employment not only add huge value to an employer but they are also much more like to feel fulfilled and happier.

    Susannah Hardyman MBE, CEO of Impetus, said:

    The Youth Guarantee Trailblazers are a vital step toward ensuring every young person – regardless of background – has the opportunity to thrive in employment. Targeted interventions are critical to reaching the young people furthest from the labour market.

    Our research shows that factors like socioeconomic disadvantage, lower educational qualifications, and geographic location can combine to make a young person nearly three times more likely to be not in education, employment, or training than average – but this is not inevitable.

    By connecting these young people with the right support and resources, we can spur economic growth, deliver on the Government’s opportunity mission, and transform lives.

    Sarah Yong, Director of Policy and External Affairs at the Youth Futures Foundation said:

    The launch of the eight trailblazers represents a positive first step in Government’s plans for its Youth Guarantee; we will await the learnings from these place-based approaches from this pilot year with interest.

    The voices and experiences of young people alongside high-quality evidence of what works will be crucial for the Government in further developing the Guarantee for national rollout.

    This comes as the government has, for the first time, linked immigration policy to our plan to deliver a higher skilled economy that backs British workers.

    Alongside boosting the National Living Wage, we are also creating more secure jobs through the Employment Rights Bill and overhauling Jobcentres as we Get Britain Working as part of the Plan for Change.

    Additional information:

    • The latest ONS young people not in education, employment or training statistics will be published on Friday 23 May at 9.30 here: Young people not in education, employment or training (NEET), UK: May 2025 – Office for National Statistics
    • The eight youth trailblazers will be in: Liverpool, West Midlands, Tees Valley, East Midlands, West of England, and Cambridgeshire & Peterborough and two in London
    • Employment support measures are fully transferred to Northern Ireland. Jobcentre Plus services is reserved in both Scotland and Wales, but the Scottish Government and the Welsh Government also deliver other forms of employment support. The funding announced in the Pathways to Work Green Paper is UK wide, the share of funding for devolved Governments will be calculated in the usual way.
    • The Youth Guarantee is an England only initiative, and trailblazer locations will reflect this since Skills, Education and Employment support are devolved in Scotland, Wales and Northern Ireland.
    • We will work closely with the devolved governments to share experiences and lessons learned.
    • Additionally, Wales have developed their own Young Persons Guarantee and Scotland also had one until recently (now a comprehensive offer for all age-groups)
    • The UK Government also plans to establish new governance arrangements with the Scottish and Welsh Governments to help frame discussions around the reform of Jobcentres and agree how best to work in partnership on shared employment ambition across devolved and reserved provision.
    • Movement to Work is a voluntary collaboration of leading employers in the UK, including the Department for Work and Pensions to help support young people into employment by providing vocational employment and work placement opportunities.
  • PRESS RELEASE : DWP blocks £1 billion in incorrect payments in drive to protect people from falling into debt [May 2025]

    PRESS RELEASE : DWP blocks £1 billion in incorrect payments in drive to protect people from falling into debt [May 2025]

    The press release issued by the Department for Work and Pensions on 22 May 2025.

    More than £1 billion in incorrect Universal Credit (UC) payments have been blocked by the Department for Work and Pensions (DWP) in a drive to stop people falling into financial difficulties.

    • Over £1 billion of incorrect Universal Credit payments stopped by the Department for Work and Pensions (DWP) – and set to reach £13.6 billion by 2030.
    • Drive to block incorrect payments significantly ramped up by Government since last summer.
    • Government efforts continue to protect taxpayers’ money from fraud, error and waste to reinvest in public services as part of its Plan for Change.

    The milestone was reached after a programme to review payments was ramped up last summer, with more than one million cases now looked at.

    Overpayments can ultimately lead to financial difficulties for claimants by causing them to fall into debt.

    The ‘Targeted Case Review’ was introduced in 2022 to detect incorrect payments, with around 25,000 claims reviewed in the first year.

    Since July 2024, DWP has nearly doubled the number of people working in its UC Targeted Case Review team.

    This significant increase in staff has boosted the number of existing claims reviewed to over one million, saving £1 billion in incorrect payments by detecting historic errors and preventing future overpayments that can result in debts accruing.

    The number of claim reviews will continue to ramp up now the department has reached its staff target, with nearly 6,000 staff to review claims with forecasted savings of £13.6 billion by 2030.

    Minister for Transformation, Andrew Western, said:

    This target could not have been reached without this significant boost to staffing numbers – meaning we now have forecasted savings of £13.6 billion by 2030.

    This is a vital programme not only ensuring overpayments are corrected but also makes certain people who are being underpaid receive the money they are entitled to.

    We will not tolerate fraud, error or waste and are committed to safeguard taxpayers’ money so it can be invested in the public services we all deserve.

    The ‘Targeted Case Review’ team reviews payments  to prevent customers falling into or accumulating further debt, identify unreported changes in circumstances, correct claims retrospectively, and refer suspected cases of fraud for investigation.

    Reviews verify claimants’ eligibility for the benefits they receive by sending a notification to their online account to request proof of identity and other documentation.

    In the Autumn Budget, the government committed to the continuation of Targeted Case Review activity for a further two years, with learnings used to prevent error from entering the welfare system in the first place. This will help provide a fair, high-quality service that ensures customers receive their full entitlement and avoid unnecessary debt.

    These major milestones come as the government outlines further plans to strengthen our ability to reduce fraud and error through the Public Authorities (Fraud, Error and Recovery) Bill. This is alongside its work to support people into work and become less reliant on the benefit system to drive productivity and unlock growth as part of its Plan for Change.

    Additional Information

    • A breakdown of Targeted Case Review programme performance can be found on GOV.UK: Targeted Case Review Management Information – GOV.UK
    • Targeted Case Review (TCR) was an initiative announced in May 2022 in the former Government’s publication, Fighting Fraud in the Welfare System and is delivered by the Universal Credit Claim Review (UCR) team.
    • Universal Credit (UC) Claim Reviews are not fraud investigations and are not designed to detect attempts to deceive. As part of a claim review, evidence is requested to enable any unreported changes in circumstances to be detected and correct claims where needed. This can include finding over and under payments. Like any other benefit review undertaken by the department, it can lead to a referral to the Counter Fraud Team should fraud be suspected.
    • A diligent approach has been maintained to ensure the customer is supported throughout the review process with the expectation that the service be adapted to address any early signs of failings. The programme has been encouraged by the number of examples of agents able to assist customers more broadly than checking claim correctness. For example, signposting to wider support to provide vital help when needed and identifying customers not receiving the right level of Universal Credit.
    • Since July 2024, the DWP has significantly increased the number of people working in the UC Targeted Case Review team – recruiting a further 2,500 staff by February 2025 to reach the target of 5,930.