Tag: Department for Levelling Up

  • PRESS RELEASE : Skills boost for planning authorities to create better neighbourhoods [March 2023]

    PRESS RELEASE : Skills boost for planning authorities to create better neighbourhoods [March 2023]

    The press release issued by the Department for Levelling Up, Housing and Communities on 21 March 2023.

    The Department for Levelling Up, Housing and Communities has given social enterprise Public Practice £1 million to help councils recruit and develop skilled planners.

    More skilled planning professionals will be recruited by councils following a £1 million funding boost from the government, the Housing Minister announced today.

    Social enterprise Public Practice will use the money to help councils recruit and develop skilled planners, increase awareness about careers in local government and share best practice around improving communities in the public sector.

    The money will help councils attract and develop those in the profession leading to higher skilled jobs, speed up property development and create better neighbourhoods that people are proud to call home.

    Minister for Housing and Planning Rachel Maclean said:

    Planning plays such an important role in shaping our neighbourhoods, making sure we have the right housing and infrastructure to level up the nation.

    It is essential that our planning authorities have the skills and resources they need and today’s funding will make sure the sector is better equipped to deliver a quality service for local communities.

    Pooja Agrawal, CEO of Public Practice said:

    Planning and placemaking is one of local government’s most important functions as it shapes the places we all live in, work and visit.

    However, it is clear that local authorities have substantial skills gaps which hinders the ability of developers and councils to deliver good quality new and refurbished homes, sustainable public spaces or accessible town centres and high streets.

    We are grateful to the Department of Levelling Up for this funding. We have a proud track record of bringing private sector planning and placemaking talent into local authorities and helping them to forge long-term careers in the public sector.

    Now is not the time to rest on our laurels but to re-double our efforts. We have a mission to help every council in England to find the skilled planners and place professionals they need to make communities and neighbourhoods better across our nation.

    The government recently published a consultation on increases to planning fees to generate additional income for councils to help deliver and improve planning services, making sure communities have the right infrastructure.

    This is alongside a wider programme of support and investment in high quality data and digital technology to reduce the administrative burdens on local planning authorities and support faster more efficient decision-making.

    Public Practice has attracted more than 2,500 applications to its placement programme over the past five years, 92% of whom have been working outside the public sector. Some 73% of applicants have never worked in the public sector and 53% have never previously applied for a job in the public sector.

    Nine-tenths of Public Practice Associates have chosen to continue working in the public sector following the conclusion of the year-long programme. The not-for-profit social enterprise has a mission to rebuild skills and capacity in the public sector to help improve places and communities across England.

  • PRESS RELEASE : Jobs and investment boost for Thames region as Freeport gets green light [March 2023]

    PRESS RELEASE : Jobs and investment boost for Thames region as Freeport gets green light [March 2023]

    The press release issued by the Department for Levelling Up, Housing and Communities on 20 March 2023.

    Thames Freeport has received final government sign off, unlocking new high-quality jobs and much-needed investment.

    • Thames Freeport fully operational after final government sign off
    • Up to £25 million in government funding released to drive development
    • Freeport will provide thousands of jobs to bolster region’s electric vehicle and green energy industries

    New high-quality jobs and much-needed investment for the Thames Estuary region will be unlocked today, as the Thames Freeport receives final government sign off.

    The Freeport will now receive up to £25 million seed funding from government and potentially hundreds of millions in locally retained business rates to drive growth in the UK’s advanced manufacturing, biomanufacturing, logistics, and low carbon industries.

    It will help drive investment into sectors including automated and electric vehicles, renewable energy and battery storage, generating thousands of jobs and boosting the local economy.

    Levelling Up Minister Dehenna Davison said:

    We’re delivering on our mission to grow the economy and level up right across the UK.

    Thames Freeport is up and running and will bring high quality jobs, investment and trading opportunities for businesses in the region.

    Taking full advantage of the freedoms of leaving the EU, businesses in Freeports are offered generous tax incentives and a simplified customs procedure, unlocking much-needed investment and high-quality jobs.

    Robin Mortimer, Maritime UK Chair said:

    This latest wave of Freeport approvals is a major boost for UK maritime and the wider levelling-up agenda. Business, and the wider communities, will now be able to benefit from the wave of investment, development and jobs that Freeports are projected to generate.

    Thames Freeport estimates that it will generate over 12,000 new jobs, and as a gateway to London, its hubs are well placed to provide global shipping routes for exporting UK produced goods and importing vital products for supply chains.

    The hub includes three tax sites located at:

    • London Gateway – the UK’s most integrated logistics hub and one of the world’s fastest growing container ports, connecting over 130 ports and 65 countries and handling almost 2 million 20-foot equivalent units (TEU) annually
    • Tilbury – London’s major port, with a throughput of 16 million tonnes per annum with an estimated value of £8.7 billion
    • Ford’s world-class Dagenham Engine Plant – London’s largest manufacturing location for over 90 years

    The government’s Freeport programmes is moving at pace, with five sites now fully operational in England, already creating thousands of jobs. In January the Government confirmed two new Green Freeports will be established in Inverness and Cromarty Firth and Firth of Forth.

    Freeports are central to unleashing economic growth across the entire United Kingdom and will drive the UK’s shift to a dynamic, low-carbon economy, helping businesses to collaborate, innovate, and develop the technologies and supply chains that will underpin our journey to Net Zero.

  • PRESS RELEASE : Trailblazing devolution deal signed giving West Midlands more control over transport, skills and housing [March 2023]

    PRESS RELEASE : Trailblazing devolution deal signed giving West Midlands more control over transport, skills and housing [March 2023]

    The press release issued by the Department for Levelling Up, Housing and Communities on 20 March 2023.

    The Levelling Up Secretary and Mayor Andy Street have signed a landmark deeper devolution deal for the West Midlands putting more cash and power in the hands of local leaders.

    • Deal includes regeneration package worth up to £160 million and more local control over transport, regeneration, skills and culture
    • West Midlands to take control of local spending with new funding settlement alongside local retention of business rates
    • Move sees biggest ever shift of powers and funding from Whitehall to an English region

    The Levelling Up Secretary and Mayor Andy Street have today (20 March) signed a landmark deeper devolution deal for the West Midlands, marking a seismic shift in power, funding and responsibility from Whitehall to the region.

    The deal puts more cash and power in the hands of local leaders to invest in the priorities that local communities truly care about, such as better bus and train services, skills and housing.

    A new long-term funding settlement will enable the Mayor and local councils to plan for the long term, with certainty, and unlock tangible benefits for almost 3 million people living in the area.

    Speaking from Coventry today, Levelling Up Secretary Michael Gove said:

    Visionary local leaders like Andy Street understand the needs of their areas better than decision-makers in Whitehall – that is why it is vital that we put more power and control in their hands.

    This deal goes further than we’ve ever gone before. It will give the Mayor unprecedented power to spend on local priorities and more control over transport, skills and housing– the things people truly care about.

    Today marks a bold new frontier in devolution in this country, and it’s fantastic to see the West Midlands right at the forefront.

    Andy Street, Mayor of the West Midlands and WMCA chair, said:

    This is a truly landmark moment for our region as this Deeper Devolution Deal has resulted in Whitehall granting significant powers and funding to the West Midlands – recognising the importance of local leaders on the ground having greater financial autonomy and decision-making authority.

    Team West Midlands has worked incredibly hard to agree the best possible deal for our residents having earned the trust of Government thanks to our track record of delivery since the formation of the Combined Authority. Devolution is very much a journey and our task now is to work together to show the further trust placed in us is well founded.

    I want to pay tribute to the Prime Minister, Chancellor and Secretary of State for Levelling Up for their vision and bravery in making this deal happen. Together, we can continue to improve quality of life for local people right across our region in the months and years ahead.

    The deal confirmed today deepens existing powers which have already delivered significant wins for the region. New measures include:

    • A new long-term funding settlement, including the right to retain 100% of business rates for 10 years.
    • A wide-ranging partnership with Homes England, with a commitment to work towards investing £400m in the West Midlands by 2026.
    • Further support for regeneration and infrastructure with £100m of brownfield funding and £60 million of investment in the metro line extension from Wednesbury to Brierley Hill.
    • Levelling up zones, backed by 25-year business rate retention, to generate jobs and investment.
    • Greater control over public transport with a new rail partnership with Great British Railways and the devolution of the payment of the bus service operators grant.
    • The establishment of a transport ‘sandbox’ to put the West Midlands at the forefront of transport innovation, with additional commitments to a new Strategic Innovation Partnership and better access to finance for local businesses.
    • More oversight and control over adult skills funding and more responsibility over developing and delivering careers advice.
    • Devolution of funding to retrofit buildings, to bring down energy bills for households across the West Midlands.
    • A new partnership with national arts and culture organisations to harness the West Midlands’ globally renowned cultural strengths.
    • Tools to support the roll-out of high-speed broadband across the region and £4 million for devices and data to get more people online.

    Alongside these powers, a new framework will ensure that decision-makers in areas with devolution deals are accountable to their residents and deliver value for money, with a clear ladder of intervention to respond to underperformance.

    The milestone comes days after the West Midlands was announced as one of 12 new Investment Zone areas backed with £80 million over five years including generous tax incentives to drive local growth.

  • PRESS RELEASE : New levy to make sure developers pay fair share for affordable housing and local infrastructure [March 2023]

    PRESS RELEASE : New levy to make sure developers pay fair share for affordable housing and local infrastructure [March 2023]

    The press release issued by the Department for Levelling Up, Housing and Communities on 17 March 2023.

    A consultation has been published today on the design of a new levy to be paid by developers to fund affordable housing and local infrastructure such as GP surgeries, transport links and schools.

    • Consultation on the design of a new infrastructure levy to be paid by developers published today
    • Councils to be given new powers to set levy rates on new development and spend on what they need locally
    • New ‘right to require’ aims to increase affordable housing delivery and stop developers negotiating down contributions

    A new levy will see developers pay a fairer share for affordable housing and local infrastructure such as roads, schools and GP surgeries the Government has announced today, Friday 17 March.

    The infrastructure levy, which will replace section 106 contributions for most developments, will prevent developers from negotiating down the amount they contribute to the community when they bring forward new projects.

    Under the proposals, the amount developers will have to pay will be calculated once a project is complete, instead of at the stage the site is given planning permission. This will make sure that councils benefit from increases in land value, which can be significant for large developments that take years to complete.

    Councils will also be given powers to set rates themselves, putting power in the hands of local leaders to deliver what their communities need.

    The levy will also give communities more control over how this money is spent. A portion of the money will be passed directly to communities as a ‘neighbourhood share’ to fund their infrastructure priorities, while councils will be required to engage with communities and create a infrastructure delivery strategy.

    Secretary of State for Levelling Up, Housing and Communities, Michael Gove said:

    Central to our levelling up mission is ensuring local communities can take back control.

    The infrastructure levy will do just that – giving local leaders the tools to bring forward more affordable housing and the transport links, schools and GP surgeries  their communities need.

    It will also speed up delivery and put an end to lengthy negotiations with developers seeking to shirk their responsibility to provide for local people.

    The levy is designed to deliver at least as much affordable housing as the current system. Councils will be given a new ‘right to require’, so they can dictate how much of the levy is delivered through affordable housing on-site in new developments and how much is given in cash for other infrastructure, such as new schools, transport links or GP surgeries.

    The ‘right to require’ will also speed up the process and stop developers from negotiating down their affordable housing contributions as they will have a legal obligation to meet the amount set by the council.

    The levy will be introduced as part of the Levelling Up and Regeneration Bill, and a consultation on the Government’s proposed system has today been published.

    The Government recognises that the levy will be a significant change so it will be introduced through ‘test and learn’ over a 10-year period. A small number of councils will implement the levy initially, testing how it operates in practice, before being rolled out more widely, to make sure the Levy can successfully deliver on its objectives.

    The consultation will run for 12 weeks and the Government anticipates that it will consult further on proposed regulations, when the responses to this consultation have been fully considered

    The announcement follows the publication last week of a new action plan to speed up delivery of Nationally Significant Infrastructure Projects such as transport links and offshore wind farms.

    The Government has also today published a consultation on a new Environmental Outcomes Report. This new approach will allow us to replace over-complicated EU regulations with a new system of environmental assessment that is tailored to the country’s needs and supports our ambitious environmental targets.

    The new system will enshrine at least the same overall level of environmental protection in law. It will allow the Government to streamline processes and reduce the burden of bureaucracy, making sure environmental assessment is focused on what really matters.

  • PRESS RELEASE : Developer remediation contract – Developers Who Have Signed and Not Signed Document [March 2023]

    PRESS RELEASE : Developer remediation contract – Developers Who Have Signed and Not Signed Document [March 2023]

    The press release issued by the Department for Levelling Up, Housing and Communities on 14 March 2023.

    Details

    The government wrote to housebuilders and mixed-use developers on 30 January 2023 saying that it expected them to sign the newly published developer remediation contract by 13 March 2023.

    Once signed, the contract requires developers to:

    • Take responsibility for all necessary work to address life-critical fire-safety defects arising from design and construction of buildings 11 metres and over in height that they developed or refurbished over the last 30 years in England.
    • Keep residents in those buildings informed on progress towards meeting this commitment.
    • Reimburse taxpayers for funding spent on remediating their buildings.

    These requirements reflect a public pledge signed by 49 developers last year. Once signed, the contract makes the pledge commitments legally binding.

    As of 14 March 2023, 39 developers had signed the contract.

    Four developers who signed the pledge were subsequently found not to have developed buildings within the scope of the contract. Those developers have therefore not been required to sign the contract at this stage. They may be asked to sign the contract in future if information emerges indicating that they did in fact develop buildings which are in scope.

    The government has made clear that eligible developers who refuse to sign the contract or fail to comply with its terms face significant consequences.

    Developers who have signed the contract:

    1. Allison Homes Group Limited
    2. Barratt Developments PLC
    3. Bellway PLC
    4. The Berkeley Group Holdings PLC
    5. Bewley Group Limited
    6. Bloor Investments Limited
    7. The British Land Company PLC
    8. Cala Group (Holdings) Limited
    9. Canary Wharf Group PLC
    10. C.G. Fry and Son Limited
    11. Churchill Retirement PLC
    12. Crest Nicholson Holdings PLC
    13. Croudace Homes Group Limited
    14. Fairview Holdings Limited
    15. Frasers Property (UK) Ltd
    16. MJ Gleeson PLC
    17. Grosvenor Group Limited
    18. Hill Holdings Limited
    19. Hopkins Home Group Limited
    20. Jelson Holdings Limited
    21. Keepmoat Limited
    22. Land Securities Group PLC
    23. Lifestory Holdings Limited (also covers Anthology Group)
    24. McCarthy & Stone Limited
    25. Miller Homes Limited
    26. Morgan Sindall Group PLC (parent company for Lovell and Muse)
    27. Morris Homes Group Limited
    28. Persimmon Public Limited Company
    29. Redrow PLC
    30. Rowland Group Limited
    31. Sorbon Group Limited (parent company for Shanly Homes)
    32. St Modwen Group Holdings Company Limited
    33. Story Homes Limited
    34. Strata Homes Group Limited
    35. Taylor Wimpey PLC
    36. Tilia Homes Limited
    37. Vistry Group PLC
    38. Weston Group PLC
    39. William Davis Homes

    The list of signatories will be kept up to date.

    Developers who signed the pledge but were subsequently found not to have developed buildings which are within its scope:

    1. Davidsons
    2. MacTaggart & Mickel
    3. Robertson
    4. Wain Homes

    Developers who have yet to sign the contract:

    1. Abbey Developments
    2. Avant
    3. Ballymore
    4. Dandara
    5. Emerson Group (Jones Homes)
    6. Galliard Homes
    7. Inland Homes
    8. Lendlease
    9. London Square
    10. Rydon Homes
    11. Telford Homes

  • PRESS RELEASE : Developers sign Gove’s building safety contract [March 2023]

    PRESS RELEASE : Developers sign Gove’s building safety contract [March 2023]

    The press release issued by the Department for Levelling Up, Housing and Communities on 14 March 2023.

    Thirty-nine of the country’s biggest developers have signed the contract providing relief for thousands of leaseholders and tenants.

    Michael Gove has secured the signatures of the country’s biggest housebuilders on the developer remediation contract, a major step toward ending the building safety scandal.

    Thirty-nine developers – including the top ten biggest housebuilders in the UK – all put pen to paper on the legally binding document before yesterday’s deadline and irreversibly committed themselves to fix unsafe buildings they developed or refurbished.

    Signatories represent a substantial proportion of the housing market, and the signed agreements will raise at least £2 billion for remediation costs.

    This will come as a welcome relief for the thousands of innocent leaseholders and tenants whose homes are covered by the contract. Developers will be legally bound to pay to fix their unsafe buildings and eligible developers who fail to sign will not be able to operate freely in the housing market.

    Following the contract deadline passing, Secretary of State for Levelling Up, Housing and Communities, Michael Gove, said:

    I have been clear all along – those that are responsible for this crisis must pay. So, I am grateful to those developers who have done the right thing today by signing this legally binding contract. We will be monitoring their progress on remediation very closely, to ensure this work is completed urgently and safely. For those developers that have taken responsibility, today offers the chance for a reset, so we can get on and build more of the safe, decent and affordable homes we so desperately need.

    To those developers that have failed to sign the contract without good reason, let me be very clear – we are coming after you. If you do not sign, you will not be able to operate freely in the housing market. Your investors will see that your business model is broken – only responsible developers are welcome here.

    But today should not be about developers, or about government. Today is about innocent leaseholders. I want to put on record my apology to all leaseholders for the years of misery and hardship you have endured. You should never have been ignored, asked to pay and let down.

    Today marks a turning point – and an important step towards resolving this crisis. There is so much more to do, but I will always act to protect leaseholders and end this injustice.

    Signatories are required to fix all life-critical fire-safety defects in all English buildings over 11 metres they had a role in developing or refurbishing. It also requires them to reimburse the taxpayer where government funds have already paid for remediation, with that money being used to make other buildings safe faster.

    For developers who have signed, their obligations start immediately. Leaseholders will benefit from a common framework of rights and responsibilities that will get their buildings fixed without them having to pay, and developers will be required to inform residents in affected buildings how they will be meeting these commitments.

    The Government will publish further information next week on how developers will be prohibited from carrying out major development or from receiving building control approval unless they sign and adhere to the contract, using Building Safety Act 2022 powers.

    Regulations will establish the Responsible Actors Scheme and set out the criteria for eligibility and the conditions of membership. Eligible developers who do not sign the contract will not be able to join the Scheme and will be subject to the prohibitions.

    Further information:

    • A list of developers who signed and did not sign the contract is published here.
  • PRESS RELEASE : Over 100,000 more vulnerable and disadvantaged families to receive support as flagship government scheme marks 10 years [March 2023]

    PRESS RELEASE : Over 100,000 more vulnerable and disadvantaged families to receive support as flagship government scheme marks 10 years [March 2023]

    The press release issued by the Department for Levelling Up, Housing and Communities on 8 March 2023.

    Up to £233.5 million allocated to the Supporting Families programme for 2023/24, in addition to the £1.9 billion allocated over the past 10 years.

    Thousands more vulnerable families with multiple and complex issues such as housing insecurity, poor education attainment and substance misuse are to receive tailored support to turn their lives around through a flagship government programme which this week marks its 10th year.

    Over 100,000 more families in England will benefit from allocations totalling £233.5 million announced today (8 March 2023) from the Supporting Families programme. This is on top of the 650,000 vulnerable families that have received support to help them turn their lives around and build brighter futures through the ‘whole family’ approach to tackling problems.  It bringing the total to more than £1.9 billion since the scheme as launched in 2013.

    Through the Department for Levelling Up, Housing and Communities programme, families are assigned a dedicated keyworker, who works with every member of the family and brings together local services to resolve issues as early as possible before they develop into crises.

    The programme directly helps families who are facing multiple and often overlapping vulnerabilities, such as: financial or housing insecurity, poor mental or physical health, domestic abuse, children at risk of harm, poor educational attainment or substance misuse.

    The programme includes work to help people leave abusive relationships, access support for mental health issues and find work, for example.

    The programme provides value-for-money, returning £2.28 in taxpayer savings per every £1 spent, through diverting families away from acute services such as children’s social care and the welfare and justice systems.  It has reduced the number of children on the programme entering care by 32%, reduced the number of juvenile custodial sentences by almost 40% and the proportion of adults on the programme claiming Jobseeker’s Allowance decreased by 11%.

    The Prime Minister, Rishi Sunak, said:

    Since it began ten years ago, Supporting Families has provided vital help to thousands of families right across the country who face real challenges.

    The results are clear for all to see – the scheme has reduced the number of children entering care, cut the number of juvenile custodial sentences, helped many people into employment and reduced costs for the taxpayer.

    That is why we are backing the programme even further, with over £230 million this coming year to fund skilled keyworkers who help vulnerable and disadvantaged families turn their lives around.

    The Minister for Housing and Homelessness, Felicity Buchan said:

    Through its ground breaking whole-family early interventions, the Supporting Families programme has made a hugely positive impact on the lives of hundreds of thousands of families.

    The last 10 years have seen significant positive changes, providing early access to better support from the right people at the right time – enabling families to overcome multiple and serious challenges.

    Everyone involved in delivering the scheme can be really proud that they have supported some of the most vulnerable and disadvantaged families in our communities.

    One family who has been supported by the programme includes a mum from Northumberland who was struggling with post-natal depression, financial pressures and finding the right support for her children’s additional needs.  She was assigned a lead professional from Northumberland County Council’s Early Help team who supported mum to overcome the challenges she faced so she can give her children and the family a more settled and secure future.

    At the 2021 Spending Review, the programme was awarded a 40% cash terms uplift in funding. In the current delivery period up to 2025, the programme is backed by £695 million funding and is aiming to support a further 300,000 more families to make sustained, positive changes to their lives. In addition, the programme started a new joint governance arrangement with DfE.

    The government has also published the 2022/23 Supporting Families Annual Report. It is the 7th edition of the Annual Report, and reports on the number of outcomes have been achieved at national and local level by the programme.

  • PRESS RELEASE : Social tenants empowered to make complaints with flagship government campaign launch [March 2023]

    PRESS RELEASE : Social tenants empowered to make complaints with flagship government campaign launch [March 2023]

    The press release issued by the Department for Levelling Up, Housing and Communities on 6 March 2023.

    ‘Make Things Right’ campaign encourages residents to complain to their landlord before escalating to the Housing Ombudsman.

    Housing Secretary Michael Gove is urging social housing tenants to complain about substandard housing today (6 March 2023), spearheading the launch of the government’s ‘Make Things Right’ advertising campaign.

    Residents are being encouraged to make their voices heard by making a complaint to their landlord in the first instance and then escalating to the Housing Ombudsman if they are unhappy with the landlord’s final response.

    This follows decisive action to protect tenants in social housing, including time limits for landlords to investigate and fix damp and mould under Awaab’s Law and mandatory qualifications for social housing managers to make sure residents receive a quality service.

    The national campaign will see advertisements using images of black mould and leaking ceilings run across social media platforms including neighbourhood app NextDoor, and on radio stations and streaming platforms like Spotify in over 6 languages.

    The campaign will also fund training in 2 pilot areas – London and the North West – so they can support more residents who have problems in their homes.

    The Housing Secretary has also today demanded answers from Lambeth Council about its failure to handle complaints, following a severe maladministration finding from the Housing Ombudsman earlier this month calling for radical improvements on damp and mould and complaint handling. This comes a year after the publication of a special report into Lambeth following numerous complaint handling failure orders.

    Housing Secretary Michael Gove said:

    Too many social housing tenants are being let down and ignored. This government is determined to stand up for them and give them a proper voice. They deserve a decent, safe and secure home, just like everybody else.

    So we are shining a light on rogue landlords that ignore their tenants time and again and allow families to live in disrepair.

    This campaign will make sure tenants know their rights and how to make a complaint – giving them the confidence to go to the Ombudsman and ensure action is taken.

    Social housing campaigner Kwajo Tweneboa said:

    What we’ve learnt is that social housing in the UK is far from where it should be, and tenants have been monumentally let down whilst enduring terrible living conditions.

    It’s clear things must change, this campaign is the start of that. The campaign makes clear that disrepair issues from damp and mould to collapsed ceilings must be fixed. Tenants have a right to complain and be listened to, treated with dignity, fairness and respect but most of all live in a house they can call a home.

    Findings from the government’s social housing resident panel – bringing together over 200 residents across the country – found 65% of members said their experiences of raising complaints with their landlord had been unsatisfactory. Some of the key issues residents raised include:

    • the time taken for complaints to be addressed and resolved
    • disrespectful conduct, lack of communication, or inaccuracy of information experienced during previous complaints process
    • lack of repercussions for landlords if residents are not taken seriously or complaints are not resolved satisfactorily
    • burden and complexity of the complaints process

    Almost a third of all social renters considered making a complaint in 2020-21, but 27% chose not to because they thought nothing would be done in response, according to figures from the English Housing Survey.

    Since October, it has been quicker and easier for residents to take complaints directly to the Housing Ombudsman, after the requirement for people to go to their MP or local councillor first and wait 8 weeks after completing the landlord’s process was removed.

    The government continues to take decisive action to protect tenants in social housing. The landmark Social Housing (Regulation) Bill will strengthen the powers of the Regulator – allowing it to enter properties with only 48 hours’ notice, make emergency repairs with landlords footing the bill and issue unlimited fines to failing landlords.

    Housing Ombudsman Richard Blakeway said:

    Effective complaint handling starts with landlords getting things right first time. If and when things do go wrong, landlords must fix the issue, apologise, offer appropriate compensation, and show they have learnt from those errors.

    If that doesn’t happen then residents can take their complaint to us at the Housing Ombudsman. We’re free, independent and impartial in order to help residents and landlords find a resolution to their complaint.

  • PRESS RELEASE : Local audit bolstered with new Memorandum of Understanding [March 2023]

    PRESS RELEASE : Local audit bolstered with new Memorandum of Understanding [March 2023]

    The press release issued by the Department for Levelling Up, Housing and Communities on 2 March 2023.

    A new Memorandum of Understanding outlines the responsibilities of the Financial Reporting Council as shadow system leader for local audit.

    The local audit system in England is set to be strengthened as the new responsibilities of the Financial Reporting Council (FRC) are given the green light today.

    Local audit is the process whereby a local authority’s accounts are independently verified, so taxpayers can be assured the information provided is reliable, true and fair. By setting new responsibilities for the FRC in this area, the government aims to build a more resilient system that operates effectively so local taxpayers get the transparency and accountability they need.

    As outlined in a Memorandum of Understanding published jointly by DLUHC and the FRC today, system leadership will enable a more coherent and quicker response to challenges across the local audit system which covers local government, NHS bodies, fire and rescue authorities, local police bodies, internal drainage boards and national park authorities.

    This marks a significant milestone in the delivery of reforms committed to by Government following the Redmond Review, which found that the local audit system was too fragmented to operate effectively. A key recommendation of the review was that a system leader should be created, which should also report on local audit.

    Neil Harris, Director of Local Audit at the FRC, will lead a new local audit department at the organisation with five key responsibilities:

    • leading a coherent and coordinated policy response to challenges arising across the local audit system;
    • facilitating stronger governance across the local audit framework;
    • leading work to improve competition, bolster capability and market supply;
    • overseeing the entire quality framework for local audit;
    • and reporting on the local audit system.

    DLUHC has acted as interim system leader since July 2021 through the local audit liaison committee. The Financial Reporting Council will take on its new role later in the year.

    Lee Rowley, Minister for Local Government, said:

    The Government remains strongly committed to building a stronger more resilient local audit system, properly equipped to deliver the transparency and accountability which local taxpayers deserve.

    Sir Jon Thompson, CEO of the Financial Reporting Council, said:

    We welcome this new role for the FRC and are committed to working with DLUHC and the rest of the local audit system to address the challenges facing the sector.

    About Neil Harris, Director of Local Audit at the Financial Reporting Council:

    Neil has over 20 years’ experience in local public audit. Before joining FRC, he was a Key Audit Partner for EY with responsibility for a range of local public sector audits across local government, central government, police and the fire sector. Neil contributed to EY’s response to a range of consultations on the future of financial reporting and external audit in the public sector. Before EY, Neil was a District Auditor for the Audit Commission where he spent 14 years. Neil is passionate about securing a sustainable future for high quality financial reporting, governance and audit in the public sector.

  • PRESS RELEASE : Government announces a third year of support to help Hong Kongers settle into life in the UK [March 2023]

    PRESS RELEASE : Government announces a third year of support to help Hong Kongers settle into life in the UK [March 2023]

    The press release issued by the Department for Levelling Up, Housing and Communities on 1 March 2023.

    • Organisations invited to bid for £2.6 million funding to deliver projects across the UK to help BN(O)s
    • Government’s Hong Kong BN(O) Welcome Programme renewed for third year
    • Continued funding for On Your Side, the hate crime reporting and support service for BN(O)s and all other East and South East Asian communities

    The government today (1 March 2023) announced a further year of funding for its Hong Kong BN(O) Welcome Programme for 2023 to 2024, to support Hong Kongers coming to live in the UK under the BN(O) visa.

    Today’s package will help individuals and their families on the BN(O) visa route to come and settle in the UK. Since its launch at the start of 2021, over 160,000 eligible Hong Kongers and their family members have chosen to take up this offer and applied for the BN(O) visa. They can start their new lives in the UK, free to live, work, and study, in virtually any capacity, on a pathway to citizenship.

    The Welcome Programme is announcing:

    • £2.6 million of funding for UK-wide and regional projects, inviting bids from voluntary, community and social enterprise (‘VCSE’) organisations.
    • Continued funding for the network of 12 Welcome Hubs across the UK, helping BN(O)s understand and connect to services in their local area.
    • Further funding for On Your Side, the reporting and support service for BN(O)s and all other East and Southeast Asian communities in the UK who experience or witness racism or any other form of hate*.
    • Further funding for English language classes, and destitution support if needed, provided through local authorities in England. Over 3,600 BN(O)s have been supported with English through this funding.
    • Continued updates to our dedicated GOV.UK page, including our Welcome Pack, available in English and Cantonese.

    Felicity Buchan, Minister for the Hong Kong BN(O) Welcome Programme said:

    BN(O)s have already become a vibrant part of the UK’s communities, making a fantastic contribution to our national life, and creating new businesses and social enterprises.

    Continuing our support reflects our commitment to our new friends and neighbours on the BN(O) route. We are proud that so many have chosen to make the UK their home.

    Since its launch in 2021, the British National (Overseas) (‘BN(O)’) visa route has been a success, with nearly 154,000 BN(O)s and their dependents granted their visa.

    In previous funding rounds, the Welcome Programme has funded VCSE organisations to support BN(O)s in areas such as employability, mental health and wellbeing, and social integration, making a huge difference to people’s lives.

    One such project is the Hong Kong Business Hub, supporting people in London and the North West of England, which provides professional coaching to entrepreneurs wanting to start their own businesses. After receiving professional coaching from the Hong Kong Business Hub, Rachel Tang and her partner secured a franchise deal to open their own bubble tea shop in London.

    Another is the Health for All group in Yorkshire and Humberside, which offer a range of services, including English language, employability, and housing support.

    One BN(O), who became involved as a volunteer at the Leeds-based organisation, said: “Volunteering at Health for All has helped me achieve my career goal. I like helping people with language needs, so I’m starting their interpreter course where I hope to help many others in the future.”

    The Welcome Programme has also funded UKHK (a project of Welcome Churches), which has been running Friendship Festivals across the UK to bring together BN(O)s and their new communities. So far they have run 14 festivals in cities including Manchester, Birmingham, Belfast, and Cardiff, sharing food, entertainment and local traditions from Hong Kong.

    If you are a BN(O) and want to find out more about the Welcome Programme, please see our dedicated GOV.UK page, available in English and Cantonese.