STORY
HM Revenue and Customs has published an update to its Transformation Roadmap, saying 5.6 million taxpayers checked their pay in the HMRC app a total of 100 million times last year. The department said the figure was equivalent to an average of 18 checks per user across the year.
HMRC said the app had 7.6 million unique users in 2025 to 2026, including 2.8 million new users. The department said digital services were increasingly being used as part of its wider effort to modernise how taxpayers interact with the tax system.
Exchequer Secretary Daniel Tomlinson said the Government wanted to make tax easier to understand and simpler to engage with. HMRC said its transformation programme remained on track, with outdated communications being phased out.